G2 
79 reviews
4.7/5 average rating
Verified User in Technology and ServicesInformation
Verified User in Computer Software
". — Describe the project or task Magna5 helped with:Email migrations, cyber security, licensing — What do you like best about Magna5?The responsiveness of the team, it's necessary to have a team respond quickly — What do you dislike about Magna5?Need to gain a little more knowledge of their systems they use — ..." Read more
3 years ago
Matt C.
". — Describe the project or task Magna5 helped with:They are the company we use for all IT solutions. They have helped with printer issues, email setup, accessing licenses, and monitoring. — What do you like best about Magna5?Working with Michaela to figure out our printer issue. She was patient and able to stay on the line until the..." Read more
4 years ago
Matt C.
". — Describe the project or task Magna5 helped with:They are the company we use for all IT solutions. They have helped with printer issues, email setup, accessing licenses, and monitoring. — What do you like best about Magna5?Working with Michaela to figure out our printer issue. She was patient and able to stay on the line until the..." Read more
4 years ago
Aaron C.
"Magna5 Review. — Describe the project or task Magna5 helped with: Magna5 has been our telecommunications company for many many years now. They always available to help rectify any situation and their teams are always professional. — What do you like best about Magna5? One complete bill for internet and telephone. — What do you d..." Read more
4 years ago
Eli H.
"Solid Long Term Partner In Non Profit Space. — Describe the project or task Magna5 helped with: Magna 5 provides Tier 1 end user support for a worldwide organization comprised of 700 end users in every time zone. They remediate tier one issues and refer Tier 2, and Tier 3 to organization IT staff. — What do you like best about Magna5?..." Read more
4 years ago
Verified User in Computer Software
"Magna5 has a wide variety of flexible cloud solutions that has helped our business scale effectively. — Describe the project or task Magna5 helped with: Magna5 is our ISP, and helped us design, implement, configure, and maintain our office network. Through Magna5 we were able to bundle our hardware, license, and support costs to scale smoothly fr..." Read more
4 years ago
Verified User in Airlines/Aviation
"Help Desk. — Describe the project or task Magna5 helped with: Magna5 acted as a technology help desk to supplement MPC IT and provided system support services. — What do you like best about Magna5? Magna5 has more experience and a larger pool of knowledge to draw on for issues that may arise in the system. — What do you dislike a..." Read more
4 years ago
Sue S.
"Magna5 is one of my most trusted vendor. This is only area of my business I can't control. — Describe the project or task Magna5 helped with: When I first came to Magna5, I was using a vendor that didn't know how to service my company. It was so frustrating and probably the most stressful time for me in my business. Justin and DaShawn stepped i..." Read more
4 years ago
Tyler C.
"Magna5's Telephony Solutions Have Helped us During the Pandemic. — Describe the project or task Magna5 helped with: We have used Magna5's VOIP solutions for distributed workers and our offices for the past few years. The security and convenience of the platform have been key for us, but during the pandemic became all the more important. Rather th..." Read more
4 years ago
Keith M.
"Magna 5 Review - Weight Loss Direct / NutriMost Doctors. — Describe the project or task Magna5 helped with: We have engaged Magna 5 for a myriad of projects. I completely trust their engineers with the security and maintenance of my company's network infrastructure. They manage our licenses for our appliances, patch our servers and perform on-site..." Read more
4 years ago
Ben K.
"Comprehensive Managed IT Solution. — Describe the project or task Magna5 helped with: We utilize Magna5 for network services across all our offices. — What do you like best about Magna5? Their cloud network solution has made managing our networks a breeze while adding security and layers of protection. — What do you dislike about..." Read more
4 years ago
Levi T.
"Consistent, high-quality service that is bar none. — Describe the project or task Magna5 helped with: Being a small technology department, we regularly utilize Magna5 for our more technical projects that often deal with our network configuration and firewalls. We have utilized Magna5's expertise through VOIP phone system rollouts, network infrast..." Read more
4 years ago
Andrew K.
"Long time partner. — Describe the project or task Magna5 helped with: \ We have done multiple hardware monitoring projects. Magna5 readily worked with us at CAI customers to do monitoring of customer infrastructure. This infrastructure was combines of both virtual machines and the hardware. We also had Magna5 monitor the customer infrastructure..." Read more
4 years ago
Greg R.
"IT Support. — Describe the project or task Magna5 helped with: Lost printer communication with our workstations. Intermittent issue that seems to come and go. — What do you like best about Magna5? The IT team did not quit trying to resolve the issue. They got our Point Of Sale company involved also to resolve the issues. — What d..." Read more
4 years ago
Verified User in Financial Services
"Managing Partner. — Describe the project or task Magna5 helped with: They provide Help Desk resources to all of our Team Members and also monitoring services. — What do you like best about Magna5? Regarding the help desk services, they are staffed 24/7 and are very helpful. They make every effort to resolve any issues. The monitoring..." Read more
4 years ago
Brad L.
"Great support and always there when we need them. They watch out for our systems. — Describe the project or task Magna5 helped with: Magna5 hosts and monitors our server environment and backups. We are alerted every time there is an issue with a servers or our network. They assist and see the issue to completion every time. If a backup fails they..." Read more
4 years ago
Verified User in Investment Management
"Dependent, reliable, knowledgeable, and responsible partner. — Describe the project or task Magna5 helped with: 24/7 monitoring of network, IDS & SIEM, selective servers. Continuous innovation of our network infrastructure, latest trends of cybers security recommendations, and hardware procurement. — What do you like best about Magna5?..." Read more
4 years ago
Verified User in Hospital & Health Care
"review. — Describe the project or task Magna5 helped with: After hours support — What do you like best about Magna5? I like that they are able to offer the after hours support. it helps with the work / family life balance. The reporting each week is helpful — What do you dislike about Magna5? I don't like when i get a cal..." Read more
4 years ago
Verified User in Education Management
"Magna5 Review. — Describe the project or task Magna5 helped with: Magna5 is responsible for our phone systems and networking infastructure. It is really easy to manage, and the tech support is great. The offer many features that are very useful. — What do you like best about Magna5? I like how easy it is to manage all the phone in one..." Read more
4 years ago
Verified User in Health, Wellness and Fitness
"Recommend Magna5. — Describe the project or task Magna5 helped with: Magna assists with our VM upgrade, vulnerability testing quarterly and after hour support. We are very satisfied with Magna 5 — What do you like best about Magna5? Jeff, our Senior Tech Consultant is great. Team is knowledgeable and experienced. — What do you..." Read more
4 years ago
Verified User in Law Practice
"Email & Email Encryption. — Describe the project or task Magna5 helped with: Our email and email encryption — What do you like best about Magna5? Always answered questions promptly and very patient and knowledgeable. — What do you dislike about Magna5? Cannot think of anything that I disliked about the process. — What..." Read more
4 years ago
Ed W.
"Reliable, proactive service. — Describe the project or task Magna5 helped with: Secure cloud backups of key servers. — What do you like best about Magna5? Regular monitoring and communication when issues occur. Reliable restores. Help with disaster recovery testing. — What do you dislike about Magna5? We haven't experienced..." Read more
4 years ago
Titus M.
"A competent provider of Microsoft services. — Describe the project or task Magna5 helped with: Magna5 helped move our environment to O365 and has provided great support since then. — What do you like best about Magna5? Magna5 is responsive and is ready to assist with any questions we have about our environment. — What do you disl..." Read more
4 years ago
Verified User in Wholesale
"Midway's Review. — Describe the project or task Magna5 helped with: Magna5 helps us manage various services from hosted services. They also help manage the Merakis utilized at each company location. — What do you like best about Magna5? Magna5's biggest win is the quick and easy way of getting an answer when trouble comes. — What..." Read more
4 years ago
". — Describe the project or task Magna5 helped with:Magna5 supported us in 3 offices in the US for installing working stations, fixing cables and more. The service was on time, with the expected results. — What do you like best about Magna5?The transparecy of the availability, times and support abilities. — What do you d..." Read more
3 years ago