netaxis Reviews & Testimonials

2.9 (1,318)

Reviews: 1,318


5
23%
4
18%
3
14%
2
19%
1
27%

41% of customers would recommend netaxis

  Showing 1 star reviews only  

Keisha S.

Keisha S. star-alt star-alt star-alt star-alt star-alt

Apopka, FL

"It started fought 10 min before anyone even came over. the clam chowder however was the star of the day . My food was awful and the server never came back to check until we were almost done. Then all he did was grab my plate and walk away no offer to fix or replace  My husbands sausage was dry and flavorless. And the kicker tip is automatically included! Bad..." Read more

8 years ago

Keisha S.

Keisha S. star-alt star-alt star-alt star-alt star-alt

Apopka, FL

"It started fought 10 min before anyone even came over. the clam chowder however was the star of the day . My food was awful and the server never came back to check until we were almost done. Then all he did was grab my plate and walk away no offer to fix or replace My husbands sausage was dry and flavorless. And the kicker tip is automatically included! Bad..." Read more

8 years ago

Sigal W.

Sigal W. star-alt star-alt star-alt star-alt star-alt

Portola Valley, CA

"Carefully check your bill.These three things happened to us:1. Bill includes 19% service charge which the server claimed was a new city tax and which is not a tip. I cannot find any information about a new service tax anywhere online, on Pier39 website, SF city website or anywhere else.2. Bill included two items to the total of $29.25..." Read more

8 years ago

Sigal W. star-alt star-alt star-alt star-alt star-alt

Portola Valley, CA

"Carefully check your bill. These three things happened to us: 1. Bill includes 19% service charge which the server claimed was a new city tax and which is not a tip. I cannot find any information about a new service tax anywhere online, on Pier39 website, SF city website or anywhere else. 2. Bill included two items to the total of $29.25 which we did not..." Read more

8 years ago

S H.

S H. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Tourist trap. AVOID. I should have checked yelp before I came in here. There is a reason why this place isn't crowded. Highlights of this restaurant experience include a TON of flies everywhere, bland food (served cold food/still frozen food that was supposed to be hot) and the infamous 19% service charge added to your bill. We asked and the server cofirmed..." Read more

8 years ago

S H.

S H. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Tourist trap. AVOID. I should have checked yelp before I came in here. There is a reason why this place isn't crowded. Highlights of this restaurant experience include a TON of flies everywhere, bland food (served cold food/still frozen food that was supposed to be hot) and the infamous 19% service charge added to your bill. We asked and the server cofirmed..." Read more

8 years ago

Mike A.

Mike A. star-alt star-alt star-alt star-alt star-alt

Santa Teresa, NM

"Sorry to say but very expensive definitely not worth going to at all!!A) they charge for refills and believe me my family and I eat out almost everyday I've never seen a restaurant that charges for refills on there drinks B) on your tab they charge 19% on top of your bill and that's a "service charge" again I've never seen that before in..." Read more

9 years ago

Mike A. star-alt star-alt star-alt star-alt star-alt

Santa Teresa, NM

"Sorry to say but very expensive definitely not worth going to at all!! A) they charge for refills and believe me my family and I eat out almost everyday I've never seen a restaurant that charges for refills on there drinks B) on your tab they charge 19% on top of your bill and that's a "service charge" again I've never seen that before in my life and that'..." Read more

9 years ago

William T.

William T. star-alt star-alt star-alt star-alt star-alt

Holland, MI

"We ordered a 20$ fish dish "basa". That I think was a code name for tilapia.  We were sick with indigestion for the next 36 hrs on top of a big service charge for a sub standard meal.  We left a cash tip for the server as well since she said that none of the service charge would go to her....which when we complained to the hostess, said it was to tre..." Read more

9 years ago

William T.

William T. star-alt star-alt star-alt star-alt star-alt

Holland, MI

"We ordered a 20$ fish dish "basa". That I think was a code name for tilapia. We were sick with indigestion for the next 36 hrs on top of a big service charge for a sub standard meal. We left a cash tip for the server as well since she said that none of the service charge would go to her....which when we complained to the hostess, said it was to treat all t..." Read more

9 years ago

Annie R.

Annie R. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Super expensive for tiny portion! Slow and rude services. They even charge you 10 dollars service fee. Bad experience ever!!"

9 years ago

Annie R.

Annie R. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Super expensive for tiny portion! Slow and rude services. They even charge you 10 dollars service fee. Bad experience ever!!"

9 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Fairfield, CA

"The only good thing about this place is getting seated right away and getting our food on time, but that's only because it's slow there and Now I know why. We payed $90 for food that wasn't even that good. They automatically charge $13+ service fee per person so for the two of us it was $26+. I would not recommend going here."

9 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Fairfield, CA

"The only good thing about this place is getting seated right away and getting our food on time, but that's only because it's slow there and Now I know why. We payed $90 for food that wasn't even that good. They automatically charge $13+ service fee per person so for the two of us it was $26+. I would not recommend going here."

9 years ago

Hayden T.

Hayden T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Absolutely terrible service and small portions. The clam linguine was so small that it could not have even passed as an appetizer. Waiter was rude, and also gave our order to the wrong table at first.  Additionally appetizers came after the main course. We just ordered mozeralla sticks... Would not recommend. Pricy, bad service, mediocre food..." Read more

9 years ago

Tony T.

Tony T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Do not go to this place! There's an automatic 19% service charge for bad food and service.I've never posted on yelp before, but this place is so bad that I had to write something about it.I ordered the Seafood platter, it was half "calamari" and a couple piece of fish and shrimps. Everything on the plate was made from FROZEN, nothing..." Read more

9 years ago

Hayden T.

Hayden T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Absolutely terrible service and small portions. The clam linguine was so small that it could not have even passed as an appetizer. Waiter was rude, and also gave our order to the wrong table at first. Additionally appetizers came after the main course. We just ordered mozeralla sticks... Would not recommend. Pricy, bad service, mediocre food and small p..." Read more

9 years ago

Tony T.

Tony T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Do not go to this place! There's an automatic 19% service charge for bad food and service. I've never posted on yelp before, but this place is so bad that I had to write something about it. I ordered the Seafood platter, it was half "calamari" and a couple piece of fish and shrimps. Everything on the plate was made from FROZEN, nothing was fresh. The calam..." Read more

9 years ago

Josh B.

Josh B. star-alt star-alt star-alt star-alt star-alt

Denmark, WI

"The food was just ok, service was slow, overall just a poor experience for the pier/wharf.  For a place at prime dinner time when other places had a wait, this one we walked right into and still had slow service. I would recommend waiting at other places, I'm sure it would be more worth your time."

9 years ago

Joan B.

Joan B. star-alt star-alt star-alt star-alt star-alt

Buffalo, NY

"This restaurant charges a 19% service charge they call a "pier charge"!!!!This is a total scam, undoubtedly the owner thinks most of their customers are one-timers and they want to scam an extra charge from tourists.  The food was ok, we had salmon, linguine with clam sauce, and crab cakes) the service was terrible.  The waiter was the worst we've ha..." Read more

9 years ago

Angel Y.

Angel Y. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Save your money and go somewhere else. We spent almost $60 for an appetizer and two
Pasta dishes during lunch time. One plate was too salty and the other was so bland. Service is pretty slow and the food comes out warm at best. The only good thing is the view. They charge tax and also another service charge which is ridiculous."

9 years ago

Joan B. star-alt star-alt star-alt star-alt star-alt

Buffalo, NY

"This restaurant charges a 19% service charge they call a "pier charge"!!!!This is a total scam, undoubtedly the owner thinks most of their customers are one-timers and they want to scam an extra charge from tourists. The food was ok, we had salmon, linguine with clam sauce, and crab cakes) the service was terrible. The waiter was the worst we've had in a l..." Read more

9 years ago

Josh B.

Josh B. star-alt star-alt star-alt star-alt star-alt

Denmark, WI

"The food was just ok, service was slow, overall just a poor experience for the pier/wharf. For a place at prime dinner time when other places had a wait, this one we walked right into and still had slow service. I would recommend waiting at other places, I'm sure it would be more worth your time."

9 years ago

Yuri S.

Yuri S. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Save your money and go somewhere else. We spent almost $60 for an appetizer and two Pasta dishes during lunch time. One plate was too salty and the other was so bland. Service is pretty slow and the food comes out warm at best. The only good thing is the view. They charge tax and also another service charge which is ridiculous."

9 years ago

Brian W.

Brian W. star-alt star-alt star-alt star-alt star-alt

Tempe, AZ

"While the food was decent the restaurant charges a 19% surcharge which is 15% higher that the state mandated healthcare tax ndn there is no way to get the restaurant to remove."

9 years ago