Yelp 
Omer H.
San Pablo, CA
Briana J.
Mountain View, CA
"I can't even say poor customer service, as it was no customer service. Once we were seated, we were never served. That's after the hostess asked the servers 3 times. Please don't support this racist establishment full of liars."
8 years ago
Jaymee P.
Henderson, NV
"Horrible. sooo mad we made the mistake of coming here instead of the sports bar. service was a joke, they sat us in the dining room and we werent allowed to have chicken wings in the dining room. so we asked to just move to the bar so we could order anything.. got to the bar, server seemed new, or just not a good server. for being a "fancier" resta..." Read more
8 years ago
The Batman Of S.F. V.
San Francisco, CA
"I complained about the service for our company luncheon and was met by a very rude lady. I think she was the owner but i was so upset i couldn't think straight like remembering her name. But you know who you are. She told me if i was not satisfied to find another place. Wow what kind of a repore or marketing is that?! Never ever coming here again. Also..." Read more
8 years ago
The Batman Of S.F. V.
San Francisco, CA
"I complained about the service for our company luncheon and was met by a very rude lady. I think she was the owner but i was so upset i couldn't think straight like remembering her name. But you know who you are. She told me if i was not satisfied to find another place. Wow what kind of a repore or marketing is that?! Never ever coming here again. Also..." Read more
8 years ago
Phil G.
Chicago, IL
"A terrible experience. From the dimwitted maitre d' who told us it would be difficult to find us a table in a three-quarter empty restaurant this despite our calling in advance to the waiter who failed to provide cold water, bread, and salad to the hair in our pasta. This place is abysmal.Note to Amtrak Vacations and its customers. This restaurant, a..." Read more
8 years ago
Phil G.
Chicago, IL
"A terrible experience. From the dimwitted maitre d' who told us it would be difficult to find us a table in a three-quarter empty restaurant this despite our calling in advance to the waiter who failed to provide cold water, bread, and salad to the hair in our pasta. This place is abysmal. Note to Amtrak Vacations and its customers. This restaurant, at leas..." Read more
8 years ago
Jennifer L.
Warwick, RI
"Yuck. Sat at bar and had horrible service and the food was not good. Views were amazing - five stars for that- Alcatraz, seals and Golden Gate Bridge."
8 years ago
Jennifer L.
Warwick, RI
"Yuck. Sat at bar and had horrible service and the food was not good. Views were amazing - five stars for that- Alcatraz, seals and Golden Gate Bridge."
8 years ago
Seaner S.
Lakewood, CO
"Poor service, typical tourist trap. We waited 15 minutes+ for service and drinks at the bar. Server was too busy to be concerned with us. We were so frustrated with the wait we decided the food was likely equally bad. Had to ask our server to close our tab, brought it by much later with an insincere "thanks" as he walked away. Would not recommend."
8 years ago
Seaner S.
Lakewood, CO
"Poor service, typical tourist trap. We waited 15 minutes+ for service and drinks at the bar. Server was too busy to be concerned with us. We were so frustrated with the wait we decided the food was likely equally bad. Had to ask our server to close our tab, brought it by much later with an insincere "thanks" as he walked away. Would not recommend."
8 years ago
M Y.
San Jose, CA
"If you come here for booze, burgers, views, and don't care about money, you've come to the right place.If you came here for food, turn around and pick any random hotdog stall outside. This is not where you want to be.What Italian place doesn't even give out complimentary bread? Are they that tight on cash to not even provide it?Their..." Read more
8 years ago
Frank D.
Boston, MA
"Sat at the bar with what we thought was a lovely view. A child sitting by the window complained about the sun so they pulled the shutters down. No view for anyone at the bar. I suggested maybe they should not be sitting at a table by the window if they didn't want the sun and it was explained those were prime tables--because of the view--which no one had..." Read more
8 years ago
M Y.
San Jose, CA
"If you come here for booze, burgers, views, and don't care about money, you've come to the right place. If you came here for food, turn around and pick any random hotdog stall outside. This is not where you want to be. What Italian place doesn't even give out complimentary bread? Are they that tight on cash to not even provide it? Their clam/mussel lingui..." Read more
8 years ago
Frank D.
St. Petersburg, FL
"Sat at the bar with what we thought was a lovely view. A child sitting by the window complained about the sun so they pulled the shutters down. No view for anyone at the bar. I suggested maybe they should not be sitting at a table by the window if they didn't want the sun and it was explained those were prime tables--because of the view--which no one had..." Read more
8 years ago
Happy C.
Portland, OR
"Nice location, pretty place, pleasant servers. Mediocre and tepid food, weak and uninteresting specialty cocktail, very slow service for mid-afternoon weekday (parties arriving after us had finished and left before ours was ever served) and a 19% special San Francisco tax that averages 4.5% almost everywhere else, if it's charged at all. All four in our par..." Read more
8 years ago
Happy C.
Portland, OR
"Nice location, pretty place, pleasant servers. Mediocre and tepid food, weak and uninteresting specialty cocktail, very slow service for mid-afternoon weekday (parties arriving after us had finished and left before ours was ever served) and a 19% special San Francisco tax that averages 4.5% almost everywhere else, if it's charged at all. All four in our par..." Read more
8 years ago
Mr M.
San Jose, CA
"It was a cold out, like Mark Twain said, "the coldest winter he ever had was a summer in San Francisco", so we didn't look at different menus when walking around Pier 39. "There is an Italian restaurant and the four of us like Italian food", we said. So up the stairs and a 1/2 hour wait later we were seated. The wait alone should have been..." Read more
8 years ago
Mr M.
San Jose, CA
"It was a cold out, like Mark Twain said, "the coldest winter he ever had was a summer in San Francisco", so we didn't look at different menus when walking around Pier 39. "There is an Italian restaurant and the four of us like Italian food", we said. So up the stairs and a 1/2 hour wait later we were seated. The wait alone should have been an indicator of..." Read more
8 years ago
Shelley C.
Financial District, San Francisco, CA
"The clam chowder had no clams in it and it was SOOO thick you could eat it with a fork. Not very flavorful at all. The linguini with clams was also very bland although the broth in the bottom of the pasta bowl was pretty tasty, but you have to wait to the very end to get to it at the bottom of the bowl. To add a 19% service charge to our bill that does NO..." Read more
8 years ago
Grant S.
San Francisco, CA
"Gotta say, horrible experience.-- 20% price hike on top of already high prices-- Long wait before and after food (to order, to get silverware, 25 mins to get check, etc)-- cheap food that is priced as if qualityMy wife and I came to SF on our honeymoon and have enjoyed many different restaurants in the area but were VERY disappointed..." Read more
8 years ago
Dave B.
Union City, CA
"Currently eating now in this non-worth-expensive-restaurant. Service is horrible, baked salmon is like a sushi!.. Yes, a sushi! It's raw!.. Well, life is not fair, isn't it?"
8 years ago
Shelley C.
Financial District, San Francisco, CA
"The clam chowder had no clams in it and it was SOOO thick you could eat it with a fork. Not very flavorful at all. The linguini with clams was also very bland although the broth in the bottom of the pasta bowl was pretty tasty, but you have to wait to the very end to get to it at the bottom of the bowl. To add a 19% service charge to our bill that does NO..." Read more
8 years ago
Dave B.
Union City, CA
"Currently eating now in this non-worth-expensive-restaurant. Service is horrible, baked salmon is like a sushi!.. Yes, a sushi! It's raw!.. Well, life is not fair, isn't it?"
8 years ago
Grant S.
San Francisco, CA
"Gotta say, horrible experience. -- 20% price hike on top of already high prices -- Long wait before and after food (to order, to get silverware, 25 mins to get check, etc) -- cheap food that is priced as if quality My wife and I came to SF on our honeymoon and have enjoyed many different restaurants in the area but were VERY disappointed with this place. F..." Read more
8 years ago
"Woowww where to start?!? Food was really bad. I mean terrible. The only reason they are still open is because the place is in the beating heart of the main tourist gathering area and just from people who make the mistake of trying this place is probably hundreds a day. You can be sure there are no second timers . (Maybe the chefs mum or something to..." Read more
8 years ago