netaxis Reviews & Testimonials

2.9 (1,269)

Reviews: 1,269


5
22%
4
18%
3
14%
2
19%
1
27%

40% of customers would recommend netaxis

  Showing 3 star reviews only  

Avery L.

Avery L. star-alt star-alt star-alt star-alt star-alt

Woodland, CA

"Food is good, but they charge an additional "service" fee on top of a tip and it's taxed. Fish and chips was unseasoned but fine with sauce. Other family members ordered different pastas and said it was good."

3 months ago

Doug U.

Doug U. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"You pay for the view and nice decor.  This place is located on Pier 39 and the restaurant sits on top of the second floor.  It's a really nice spot to grab a view of the seals and the bay.  The service is great and the place is spacious and elegant.  However the prices are high and the food is not that good.  I was disappointed in their seafood dishes and di..." Read more

6 months ago

Sriteja C.

Sriteja C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Great pier views!

Pros - this place has great views of pier peer and you can see seagulls and Alcatraz! The service is also relatively quick.

Cons - much of the food seems likes it's being reheated and not fresh. Pizza gave off frozen pizza vibes."

8 months ago

Sriteja C.

Sriteja C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Great pier views! Pros - this place has great views of pier peer and you can see seagulls and Alcatraz! The service is also relatively quick. Cons - much of the food seems likes it's being reheated and not fresh. Pizza gave off frozen pizza vibes."

8 months ago

Paul C.

Paul C. star-alt star-alt star-alt star-alt star-alt

Hillsboro, OR

"It was okay.   They never brought us bread but every other table got some.   The noodles tasted a little raw.   Again,  just okay"

9 months ago

Paul C.

Paul C. star-alt star-alt star-alt star-alt star-alt

Hillsboro, OR

"It was okay. They never brought us bread but every other table got some. The noodles tasted a little raw. Again, just okay"

9 months ago

Riq H.

Riq H. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"Swiss Louis - a room with a view, but the seasoning was just a touch off. Located in Pier 39, Swiss Louis in San Francisco, CA, offers an undeniably incredible dining experience with its beautiful views of the Bay. While the ambiance is almost unmatched, the food didn't quite hit the mark during our visit.Upon sitting down, we started our meal with t..." Read more

a year ago

Riq H.

Riq H. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"Swiss Louis - a room with a view, but the seasoning was just a touch off. Located in Pier 39, Swiss Louis in San Francisco, CA, offers an undeniably incredible dining experience with its beautiful views of the Bay. While the ambiance is almost unmatched, the food didn't quite hit the mark during our visit. Upon sitting down, we started our meal with the Cap..." Read more

a year ago

Yvonne I.

Yvonne I. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Overall take:  Don't come here unless you are in the area and have very limited options/no other options.  There are too many other amazing restaurants in San Francisco.Positives:  - Pretty easy to get in without a reservation on the weekend- Good Service- Great views both inside and outsideNegatives: - Cocktails are n..." Read more

2 years ago

Yvonne I.

Yvonne I. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Overall take: Don't come here unless you are in the area and have very limited options/no other options. There are too many other amazing restaurants in San Francisco. Positives: - Pretty easy to get in without a reservation on the weekend - Good Service - Great views both inside and outside Negatives: - Cocktails are not worth the price and just t..." Read more

2 years ago

Anna D.

Anna D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Hubby's plans of eating at Bubba Gump's on Pier 39 were foiled again. Only because he foiled them himself. He decided that since we were in San Francisco, we were going to try out a restaurant we've never been to before. Swiss Louis had an awesome view and when hubby read on the menu that there was frutti de mare, there was no changing his mind. He h..." Read more

2 years ago

Ab B.

Ab B. star-alt star-alt star-alt star-alt star-alt

Bartlett, IL

"Agree with another reviewer that this is expensive for mediocre food. Crab cakes were not good. My husband's seafood platter was poor quality. My daughters fettuccine alfredo was good but watery.
Desserts were very good!"

2 years ago

Salvatore P.

Salvatore P. star-alt star-alt star-alt star-alt star-alt

Gilroy, CA

"First time here. Service was good . Food was ok just a OK. BREAD was good calamari was good Pasta was a miss. I should of ate in north beach for some real italian pasta. Will I come back .. No. Not knocking the place just expected a very good meal. Family didnt finish the food which tells me they didnt like it."

2 years ago

Lisa M.

Lisa M. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"Nice restaurant. We had a very good experience and I would absolutely eat there again. The only reason that I gave three stars is because I love more garlic in my Italian food. The food is reasonably priced but expect to pay tourist taxes and other fees. Ambience has five stars, both inside and outside. Our service was good, no complaints at all."

3 years ago

Lisa M.

Lisa M. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"Nice restaurant. We had a very good experience and I would absolutely eat there again. The only reason that I gave three stars is because I love more garlic in my Italian food. The food is reasonably priced but expect to pay tourist taxes and other fees. Ambience has five stars, both inside and outside. Our service was good, no complaints at all."

3 years ago

Rachel N.

Rachel N. star-alt star-alt star-alt star-alt star-alt

Gilroy, CA

"The food was nice and fresh and the servers were sweet and quick with our meal. My only complaint would be for the parking we didn't see any postage that says the parking would be validated for 2 hours only it just said it would pay for the parking. Other than that it is quite expensive I feel like there could've been other options. The charge for the soda w..." Read more

3 years ago

Brittany M.

Brittany M. star-alt star-alt star-alt star-alt star-alt

Atlanta, GA

"So I was spending the day around pier 39 and I try to go to a different restaurant every time I come here. So I was in the mood for Italian. So let me say the customer service was amazing. My waiter was so attentive and polite. So I did get a cocktail which came fast I want to say a mai Thai but I can't remember , it was sweet and strong. I got the calamari..." Read more

4 years ago

Emily N.

Emily N. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"Honestly this place is alright.. food is mediocre, but it's one of the less busy restaurants to get into on the pier where we can sit in a large party. We had 10 people but they don't split bills which is kinda stupid. Service is also alright. During COVID not all tables are open but the entire time we were there we didn't get any water/drink refills ..."

4 years ago

Ali M.

Ali M. star-alt star-alt star-alt star-alt star-alt

Piedmont, CA

"Came to eat here with a group of my friends over the weekend. We were doing an activity nearby and one of my girlfriends made a reservation for the 10 of us. They had quite a selection on their menu. Most places at pier 39 are all seafood but this place had some salads, pizzas, and entrees to choose from. I went with the crab enchiladas which were super smal..." Read more

4 years ago

Ali M.

Ali M. star-alt star-alt star-alt star-alt star-alt

Piedmont, CA

"Came to eat here with a group of my friends over the weekend. We were doing an activity nearby and one of my girlfriends made a reservation for the 10 of us. They had quite a selection on their menu. Most places at pier 39 are all seafood but this place had some salads, pizzas, and entrees to choose from. I went with the crab enchiladas which were super smal..." Read more

4 years ago

Breauna T.

Breauna T. star-alt star-alt star-alt star-alt star-alt

Stockton, CA

"Staff was highly attentive & great service. Of course outdoor seating so expect a wait time. Food was good, however I wasn't a fan of baby fried octopus on my dish which wasn't mentioned in the description when making my food selection. Next time, I'll probably stick to a pasta dish or something I'm more familiar with."

4 years ago

Breauna T. star-alt star-alt star-alt star-alt star-alt

Stockton, CA

"Staff was highly attentive & great service. Of course outdoor seating so expect a wait time. Food was good, however I wasn't a fan of baby fried octopus on my dish which wasn't mentioned in the description when making my food selection. Next time, I'll probably stick to a pasta dish or something I'm more familiar with."

4 years ago

Jenn L.

Jenn L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We had our company holiday party here (a group of 30) so there were plenty of appetizers to go around as well as a 3 course meal. The restaurant had a great holiday display out front and was nice and spacious inside. The food overall was mediocre, nothing really stood out and I did expect more from a restaurant located at Pier 39. I do have to admit that it'..." Read more

4 years ago

Sarah R.

Sarah R. star-alt star-alt star-alt star-alt star-alt

Carrollton, TX

"Good food, poor service...

We had the clam chowder, garlic bread, and fish & chips. All the food was great.
But we didn't see our waiter once after receiving our food. Had to finish our meal without anything to drink and then wait over 20 minutes for him to even bring our check."

5 years ago

Sarah R. star-alt star-alt star-alt star-alt star-alt

Carrollton, TX

"Good food, poor service... We had the clam chowder, garlic bread, and fish & chips. All the food was great. But we didn't see our waiter once after receiving our food. Had to finish our meal without anything to drink and then wait over 20 minutes for him to even bring our check."

5 years ago