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Victor H Camarero Carmona
Amarae Johnson
"I wish I could give them 0 stars but unfortunately that’s not possible. I applied to work here, and the HR Gina was very rude to me and racist. Her comments were so rude, and she was not respectful at all, she was very rude and blunt."
a year ago
Google review
John Link
"it is amazing this bank is in business. completely horrific customer service, confusing terms and very unclear account information. they have two separate places that you have to log in to view account info and pay loans."
2 years ago
Google review
Becky Wurzel
"Update. Finally thru to a person! D.J. was very helpful and courteous. Thats all they got going for them. Got an RV loan thru the RV dealer with Northshore. Their online banking is lacking details I should have available. Try to contact them! What a joke. The answering computer tells you to press 5 to get a call back. I press 5 and nothing happens...." Read more
2 years ago
Google review
Bryan Worzella
"If I could leave a 0 star review I would, Sold a RV and bank took days...days to provide documents that loan was satisfied. Now if i paid with check I could understand, but payment was in cash. This is the worst bank I ever had to deal with. USE ANOTHER BANK!!!!"
2 years ago
Google review
Matt Schwiffty
"Terrible experience. Tried to activate a debit card (simple right?). Called the number on the sticker on the front of it, but it would not let me activate it using their automated service. Spoke to a rep who said they cannot do it either for some reason and told me to call the number on the back of the card. Did this and got the card activated finally, but I..." Read more
2 years ago
Google review
Big Hippo
"Terrible service. The business banking moves very slow and feels like a big bank. 10 layers of approvals manager is very rude, likes to hear herself talk (Margaret i believe). Would recommend an actual community bank not a US bank knock off"
3 years ago
Google review
Lin S
"This branch has as very poor service. The manager Raymond is a scam. He makes people to pay penalty if you close the account within a year of opening. And he will say "chase bank " too. What does it have anything to do with chase? You leave chase alone Ray!"
3 years ago
Google review
Kathie L
"In this day and age, what kind of financial institution doesn't have a way to make an online payment toward principal only? Well, North Shore Bank is one of them! You can't even make one over the phone, the only way to do it unless you live near a branch is mailing a check, and don't get me started on the USPS. Terrible system, I'll just pay off the loan in..." Read more
3 years ago
Google review
Harlan W
"Beware. The banks were once recently desperate for your coins and in some cases would pay you a small gesture amount for them. And now, the thieves (the banks) that don't give you a damn cent in interest parking your hard earned money in their filthy accounts! However, they will charge you 5% fee to change out those coins into bills! Crooks!!"
3 years ago
Google review
Jkolb20
"Rude staff and horrible service. I would rather keep my money in a mattress than with this bank."
3 years ago
Google review
Jkolb20
"Rude staff and horrible service. would rather keep my money in a mattress than with this bank."
3 years ago
Google review
Jkolb20
"Rude staff plain and simple. Will happily take my money and bank elsewhere."
3 years ago
Google review
Judy Chizek
"Useless when it comes to assistance ."
3 years ago
Google review
Kyle Koenig
"One star because the banking app they offer does not have live push notifications for deposits and withdrawals."
3 years ago
Google review
Vince Gozdziewicz
"This bank is a joke and I’ll never get a loan from them again. I been trying to get my payoff from them emailed to me for two weeks now. The dealer won’t pay the payoff till I get the email. I called them 7-8 times already and each time is 30-45 min wait on hold. They only have two people working the phones there. I payed the bank just under 10k telling them..." Read more
4 years ago
Google review
Danny Carlson
"Not even worth a full star. Worst financial institution I've ever delt with. So many hidden corners and gimmicks. Beware!"
4 years ago
Google review
John stock
"Very poor customer service. I'm continuing to try to get an issue resolved. I've sent the requested information four times and keep getting letters saying I never provided it. I finally asked to speak to an executive with the bank and they told me executives do not take customer calls. WOW!!!!!"
5 years ago
Google review
Randy Mueller
"My wife had cancer so money became tight. We asked for a deferment on a loan for 1 month. They said sure, no problem. Than a month later we took a hit on our credit score for a late pament. We later found out Alec never filled out the paperwork and said oops, to bad. It's your responsibility to fix your credit score and we won't be giving you a deferment. .W..." Read more
5 years ago
Google review
Bonds Unbroken
"Im an insurance agent and Jeannie and Georgia are so rude. They wait until the last second and expect us to jump. Must lenders tell us about closing ahead of time. Not them. Then you send the documents and they need it again and again. Thenthey tell the mutual client that you didn't send it. We have emails! So unprofessional. Less chaos. More organization."
7 years ago
Google review
Abbey Comp
"I banked with Northshore bank from the age of 18 to 31. I finally left because of the constant harassment by a woman named Jeanne at the Corporate office and the outrageous overdraft fees I would get.. At time 6 or 7 $36 dollar charges a day and then 5.00 bucks a day until I could finally get some money in my account. It was absurd. I was so happy to leave!..." Read more
8 years ago
Google review
"Not a very helpful bank especially with helping me run my small business. I have given them the benefit of the doubt multiple times, and I feel like I keep getting slapped in the face by them. I don't know how many times I've walked into a branch to speak with someone on making a large transaction go through knowing that I have the funds, and for some odd re..." Read more
a year ago