North Shore Bank Reviews & Testimonials

2.8 (44)

Reviews: 44


5
41%
4
5%
3
0%
2
7%
1
48%

46% of customers would recommend North Shore Bank

  Showing 2 star reviews only  

Stephen B

Stephen B star-alt star-alt star-alt star-alt star-alt

"Horrible treasury team service. I call and most of the time, it goes to voice-mail. Online banking has frequent IT issues. Not impressed by the level of service for businesses or individuals."

7 months ago

Google review

brian laux

brian laux star-alt star-alt star-alt star-alt star-alt

"Extremely poor online interface. Setting up "auto pay" was very confusing and frustrating. Which resulted in having to call then 3 times! in total with hold times was over 2 hrs! The only reason this is not a 1 star is because the ladies on the phone were very helpful. I would highly recommend using any other bank for your loan as they also only offer $500 d..." Read more

2 years ago

Google review

katherine doman

katherine doman star-alt star-alt star-alt star-alt star-alt

"Do not use ATM at this location. It doesn’t dispense cash and the bank will tell you that the machine is “operated through a 3rd party”. This was not a pleasant experience as a North Shore customer. Two stars in generous."

4 years ago

Google review