Payan Pools Reviews & Testimonials

4.3 (102)

Reviews: 102


5
81%
4
0%
3
1%
2
3%
1
15%

81% of customers would recommend Payan Pools

  Showing 5 star reviews only  

Kevin Glover We Are One Adventures

Kevin Glover We Are One Adventures star-alt star-alt star-alt star-alt star-alt

"Payan pool is simply the best! Friendly staff. Highly educated on all things pools. Highly recommend!!!!"

2 months ago

Google review

Amy K.

Amy K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Javier Payan and the team were AWESOME.  They re-tiled, new cooping around the  pool and did a repair on the spa.  Very happy with my job.  I would highly recommend them.  Even after the repair there was a pump issue and they were on it with EXELLENT customer service via the phone and at the house.  His team of in house folks are top drawer."

9 months ago

Amy K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Javier Payan and the team were AWESOME. They re-tiled, new cooping around the pool and did a repair on the spa. Very happy with my job. I would highly recommend them. Even after the repair there was a pump issue and they were on it with EXELLENT customer service via the phone and at the house. His team of in house folks are top drawer."

9 months ago

Araceli Guerrero

Araceli Guerrero star-alt star-alt star-alt star-alt star-alt

"Big shout out to Payan Pool Service, the owner Javier Payan and his team. Payan Pool Service is an awesome company. They just completed our pool/spa project. They were professional, trustworthy, easy to work with and excellent communicators. Their price was very competitive and included items in their basic pool cost that were "additional" with other compani..." Read more

a year ago

Google review

Araceli G.

Araceli G. star-alt star-alt star-alt star-alt star-alt

Chula Vista, CA

"Big shout out to Payan Pool Service, the owner Javier Payan and his team. Payan Pool Service is an awesome company. They just completed our pool/spa project. They were professional, trustworthy, easy to work with and excellent communicators. Their price was very competitive and included items in their basic pool cost that were "additional" with other compani..." Read more

a year ago

Joe Virgilio

Joe Virgilio star-alt star-alt star-alt star-alt star-alt

"Payan Pools installed new pool lights for me and did a great job. There was some problems with the house electrical and they were patient with me while I got it worked out. I really appreciate the level of service I got from Kris in the office , Nick out in the field and Javier checked in too to make sure I was being taken care of. Great service and communic..." Read more

2 years ago

Google review

Debbie M.

Debbie M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Payan Pools takes care of my friend's pool - the water in the pool is so crystal clear it looks like diamonds.  My friend is so happy with their service and continued maintenance on the equipment ie heater, cleaner, pump etc has made them so very happy they chose Payan Pools to be their service provider- highly recommend!"

2 years ago

John Galkowski

John Galkowski star-alt star-alt star-alt star-alt star-alt

"Shout out to Payan Pool Service and owner Javier Payan. The whole team is very knowledgeable and operate with such integrity. Responsive, efficient, and professional service with fair prices. I would recommend to anyone looking for a pool service company."

2 years ago

Google review

Debbie M.

Debbie M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Payan Pools takes care of my friend's pool - the water in the pool is so crystal clear it looks like diamonds. My friend is so happy with their service and continued maintenance on the equipment ie heater, cleaner, pump etc has made them so very happy they chose Payan Pools to be their service provider- highly recommend!"

2 years ago

Linda N.

Linda N. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"BEST SERVICE.  We needed some service and a hand rail that would not get hot in the sun! Payan pool to the rescue. Quick, knowledgeable, polite.  I recommend them without reservation!"

2 years ago

Linda N. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"BEST SERVICE. We needed some service and a hand rail that would not get hot in the sun! Payan pool to the rescue. Quick, knowledgeable, polite. I recommend them without reservation!"

2 years ago

Tiep L.

Tiep L. star-alt star-alt star-alt star-alt star-alt

Serra Mesa, San Diego, CA

"Our HOA had a relatively young pool heater go bad. One of the brass nuts connecting a thermo-sensor broke off. Every other company wanted us to just throw away 4 year young heater and replace it with another heater for $5000 to $6000. Payan instead worked with us to replace just a component in heater for $1200 to get it working again."

2 years ago

Tiep L.

Tiep L. star-alt star-alt star-alt star-alt star-alt

Serra Mesa, San Diego, CA

"Our HOA had a relatively young pool heater go bad. One of the brass nuts connecting a thermo-sensor broke off. Every other company wanted us to just throw away 4 year young heater and replace it with another heater for $5000 to $6000. Payan instead worked with us to replace just a component in heater for $1200 to get it working again."

2 years ago

Sandy M.

Sandy M. star-alt star-alt star-alt star-alt star-alt

Poway, CA

"BEST SERVICE EVER!! We had a pool vac regulator that came apart and the spring & plastic cone got sucked into the pipe leading to the actuator a couple of weeks ago.  The pool pump stopped priming and our pool was quickly becoming a POND!  We had sought out about 5 different companies to help us find and solve the issue.  We were able to get a visual..." Read more

2 years ago

Sandy M.

Sandy M. star-alt star-alt star-alt star-alt star-alt

Poway, CA

"BEST SERVICE EVER!! We had a pool vac regulator that came apart and the spring & plastic cone got sucked into the pipe leading to the actuator a couple of weeks ago. The pool pump stopped priming and our pool was quickly becoming a POND! We had sought out about 5 different companies to help us find and solve the issue. We were able to get a visual image..." Read more

2 years ago

Charlie K.

Charlie K. star-alt star-alt star-alt star-alt star-alt

Chula Vista, CA

"Can't say enough great things about this company. I'm not a regular customer for cleaning / etc , but I reached out to them with an equipment repair. Not only were there incredibly responsive, but they went the extra mile to determine I was covered under a Jandy warranty. Super responsive and helpful, they will forever be my go to for pool repair and service..." Read more

2 years ago

Charlie K.

Charlie K. star-alt star-alt star-alt star-alt star-alt

Chula Vista, CA

"Can't say enough great things about this company. I'm not a regular customer for cleaning / etc , but I reached out to them with an equipment repair. Not only were there incredibly responsive, but they went the extra mile to determine I was covered under a Jandy warranty. Super responsive and helpful, they will forever be my go to for pool repair and service..." Read more

2 years ago

Toni Y

Toni Y star-alt star-alt star-alt star-alt star-alt

"Greg provided excellent service fixing an electrical issue. He also answered questions about my future needs."

3 years ago

Google review

Paul H.

Paul H. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"We contracted Payan to do a complete resurfacing of our pool with upgraded coping, tiles and a beautiful water feature. The project never lagged. Javier helped us through every decision and supervised every step. The finished project looks amazing!!"

3 years ago

Paul H.

Paul H. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"We contracted Payan to do a complete resurfacing of our pool with upgraded coping, tiles and a beautiful water feature. The project never lagged. Javier helped us through every decision and supervised every step. The finished project looks amazing!!"

3 years ago

J J E.

J J E. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"I have never worked with a company that is so accommodating.  Each staff member is pleasant, helpful and knowledgeable.  I can't say enough nice things about them.  Additionally, the installation of our new equipment was seamless."

3 years ago

J J E. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"I have never worked with a company that is so accommodating. Each staff member is pleasant, helpful and knowledgeable. I can't say enough nice things about them. Additionally, the installation of our new equipment was seamless."

3 years ago

The Business Cleaning C.

The Business Cleaning C. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I have to start by saying that Payan Pools is by far the best Pool service we ever had, starting with owner Javier Payan, to Arian our assigned pool guy. They are very responsive and Kris at their office always returns my calls.We had a situation last week on a Sunday where the heater for our spa died and needed to be replaced.Kris was on the phone w..." Read more

4 years ago

Emmett Molloy

Emmett Molloy star-alt star-alt star-alt star-alt star-alt

"Payan Pool Service is a very helpful and knowledgeable company. I would definitely recommend to any looking for premium quality pool service!"

4 years ago

Google review

Jay V.

Jay V. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I had several pool companies and plumbers come by to try to fix an issue I was having - a major blockage in our return line. One plumber recommended Payan. Their team responded quickly and arranged an appointment. During their visit, the team was able to fix the issue within an hour.  Saved me from digging up concrete which would have cost thousands. I could..." Read more

4 years ago