About POOP 911 TX-Austin
Welcome to POOP 911 Austin! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Google 
Endorsal 
Yelp 
D L.
Rancho Cucamonga, CA
Taylor S.
Euless, TX
"Pretty disappointed. I've given these guys several chances to get things right. First time there was a billing issue and they were charging me twice per week. This went on for about a month. Rocco finally fixed it and gave me credit for all of the weeks I was double charged. My backyard has two separate areas. Today, for the first time, I had to go to the se..." Read more
10 months ago
Matthew C.
Los Angeles, CA
"Please look elsewhere for this type of service. I scheduled my initial visit with Poop911 in Hays County, Texas and they never showed up. I called the next day to see why they didn't come and they claimed two employees left the company and they were behind. Absolutely understandable, I could accommodate...just wish they had let me know ahead of time. They re..." Read more
a year ago
Aaron M.
Austin, TX
"On their first free visit the tech stayed less than 2 minutes for our decent sized yard, and we found a lot of poop after. We wrote it off as getting what you pay for for the first free visit. Second paid visit it happened again, exactly two minutes. (We have backyard cameras that can see exactly what they did and how long they stayed). We found so m..." Read more
a year ago
Ava B.
Austin, TX
"I decided to try the service and set them to come once a week to pick up dog poop in a very small yard. In a matter of a little over a month they came a total of two times. One of the times they had sent an email stating they would be there on a different day and When that day came they sent another email stating they couldn't make it. They were prompt about..." Read more
3 years ago
Sara G.
Glendale, Los Angeles, CA
"First visit was GREAT. But then I emailed to skip the next visit. Someone came anyway. I thought okay thats fine, I'll pay for the service and relax, and happily let someone else handle it. So I waved hello to the guy. But he was here for 5 minutes and left 10-12 piles of poop in the yard. I was amazed. I pay extra too because I have mulch. So I TALKED t..." Read more
3 years ago
jennifer k.
Cedar Park, TX
"Horrible customer service. Set up weekly service and the first week they no showed. Tried to call but got no response. The guy...Rocco..who is supposedly in charge? These guys to find another job. What a scam."
3 years ago
David K.
Cedar Park, TX
"Should definitely have checked out these yelp reviews. Tried to set up weekly visits via their website. Submitted a request to have someone call before given my credit card info as I had scheduling questions. Finally reached someone and thought I was booked. Updated credit card and was good to go. Day comes and goes and NO ONE shows. Tried to text and ask. N..." Read more
3 years ago
Kelly A.
Round Rock, TX
"I backed this company for way too long. That forced one star is for the people who actually came out and did the work. They were great. The company's customer service was absolutely the worst service I have ever received in my life, though.I understand that it is the bane of these companies' existences to have to deal with lawn guys as well. It was a..." Read more
3 years ago
Christy S.
Cedar Park, TX
"I'm guessing this company has new ownership. I used them years ago with my other dog, now we have a new puppy and I signed up for service again. They never showed up for service. never returned a call or email."
3 years ago
LuAnn F.
Leander, TX
"I read a review here from a lady that has been happy with Poop911's service for 4 years. I am STUNNED they have even been around for 4 years. lol Let me start on a good note. WHEN they show up, it a decent service. Truly. Problem is them SHOWING UP. We have a pool and enjoying entertaining. I never know if they were going to come clean or not. I woul..." Read more
3 years ago
Karen V.
Rowlett, TX
"First time the guy came out he was here for 5 min and missed several spots.Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras!Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better ...." Read more
4 years ago
Joel M.
Austin, TX
"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for t..." Read more
9 years ago
Jamie M.
Round Rock, TX
"My husband and I signed up for Poop 911's dog waste removal services a few days ago. Their employee came out today and left our backyard in worse shape than before he got here. He DID NOT clean up more than half of the poop in the backyard and, more importantly, he left large piles of dog poop all over my back patio and down the walk way on the side of my ho..." Read more
12 years ago
"I have had Poop911 for almost a month now. When I went to sign up I called and left a message and got a call back right away. But I went ahead and submitted it online. The service was okay when the scooper came out. I have called 4 times to get the day changed. I have not received a call, text, email at all to any voicemail that I've left. I even told them I..." Read more
3 months ago