POOP 911 TX-Austin icon

POOP 911 TX-Austin Reviews & Testimonials

4.3 (241)

Reviews: 241


5
75%
4
3%
3
9%
2
3%
1
10%

78% of customers would recommend POOP 911 TX-Austin

POOP 911 TX-Austin logo

About POOP 911 TX-Austin


Welcome to POOP 911 Austin! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 3 star reviews only  

Conrad Deisler star-alt star-alt star-alt star-alt star-alt Verified customer

"Your collecter stopped coming last summer. We’d like to start back up. Can you send me your phone number?"

21 days ago

Kelly Avigael star-alt star-alt star-alt star-alt star-alt Verified customer

"I hadn’t noticed until this week because my dig had acl surgery so I have to walk her on leash in the yard. The guy came on Tuesday morning and Tuesday afternoon he had missed a lot. How can I get better service?"

3 months ago

Damito Weathers star-alt star-alt star-alt star-alt star-alt Verified customer

"sometime they don’t show up and they do not get back in touch with you to let you know that you don’t have service"

3 months ago

Susanna Craig star-alt star-alt star-alt star-alt star-alt Verified customer

"They missed obvious old poop right by the gate of entry and the first walk area in,. I can send photos. I only need them to scoop the artificialturf which is a small sect of my yard due pool and concrete, I am not sure this service is worth"

3 months ago

Melissa Fabbio star-alt star-alt star-alt star-alt star-alt Verified customer

"The poop scoopers never fully pick up all the poop. It’s very disappointing."

4 months ago

Melissa Fabbio star-alt star-alt star-alt star-alt star-alt Verified customer

"I often find poop in the yard that was not cleaned up right after Poop911 has been there."

4 months ago

Aubry Garza star-alt star-alt star-alt star-alt star-alt Verified customer

"When the technician does come, the clean up is done very well. My only complaints are that they’re not super reliable to come every week at the scheduled time and they don’t answer the phone or call back."

7 months ago

Amit Punjabi star-alt star-alt star-alt star-alt star-alt Verified customer

"Doesn't pick up all the poop everytime. We see spots missed everytime. Technician is unpredictable and sometime doesn't show up."

7 months ago

Creede Fitch star-alt star-alt star-alt star-alt star-alt Verified customer

"Missed cleanups. No notifications."

7 months ago

Rhea Huffman star-alt star-alt star-alt star-alt star-alt Verified customer

"I loved the service. It just wasn’t consistent. Then difficult to reach anyone. Would have kept if it was more reliable. First couple times were great."

8 months ago

Jessica Oest star-alt star-alt star-alt star-alt star-alt Verified customer

"Just recently was charged and no one ever went to do the house. The response back didn't instill confidence in the service. Which lead me to review video footage, noticed not all areas that are suppose to be covered are looked at."

9 months ago

Martha Railey star-alt star-alt star-alt star-alt star-alt Verified customer

"Usually it’s a 5 star. But Friday was hit and miss. A lot of miss. I miss the lady I had for so long. 😢. She was fantastic."

9 months ago

Sarah Colton star-alt star-alt star-alt star-alt star-alt Verified customer

"Our first experience and he was done in 10 minutes. After he left, i examined the yard. Job not finished at all. I filled up 2 grocery bags full of poop. Not going to pay for a service that i have to finish. 3 stars for phone service."

10 months ago

Katie Lipson star-alt star-alt star-alt star-alt star-alt Verified customer

"Too expensive and I regularly see missed spots, though they do seem to get about 80%"

a year ago

Andrew Brown star-alt star-alt star-alt star-alt star-alt Verified customer

"I am satisfied with the job that you all do picking up poop in my yard and I think 3 stars expresses my satisfaction. I don’t like being sent automated spam texts and emails from folks i do business with. I prefer a personal connection."

a year ago

Carlos Riojas star-alt star-alt star-alt star-alt star-alt Verified customer

"not always complete job."

a year ago

Patrick Joiner star-alt star-alt star-alt star-alt star-alt Verified customer

"had our first "cleaning" this past Friday. We have noticed that several poops were not cleaned up, appx 7-10. Hoping this weeks cleaning goes better. Thanks"

a year ago

Chelsie Daniels

Chelsie Daniels star-alt star-alt star-alt star-alt star-alt

"It was an incredible service until the person changed and now my yard hasn't been clean. Gave him several weeks to learn/do the service/etc, but had to cancel. It really is about the boots on the ground! Worth a try, but check to see if your person does a good job."

4 years ago

Google review

Leslie A.

Leslie A. star-alt star-alt star-alt star-alt star-alt

Central Austin, Austin, TX

"We've been using this company for a year, if not more than a year. We have two large dogs, and a medium size dog, so their services are vital to us. We have called over 10 times and left over 10 voicemails to update our address since Oct. 3rd when we moved. We've been hung up on twice. We found out they are going and servicing our previous address 5 times al..." Read more

4 years ago

Gabrielle Serna

Gabrielle Serna star-alt star-alt star-alt star-alt star-alt

"Everything was good but whoever came by did not put the lock back on our fence. They left it hanging along the fence line so anyone could've gone into our backyard. When they finish they need to put the lock back on, leaving our yard unlocked was unacceptable."

6 years ago

Google review

Kristi Vitali

Kristi Vitali star-alt star-alt star-alt star-alt star-alt

"We didn’t get our service this Friday — poop all over the yard this weekend 🙁"

7 years ago

Google review