POOP 911 Reviews & Testimonials

"Improve customer service. My service was canceled for some BS reason about payment even though it cleared and I have no balance. No notification of anything until I had my kids basically running in dog s#!t!! I have questioned if they were ever out with my wife and although she has seen them they never completed a full clean up. The worst customer service af..." Read more

"The agent only picked up 1 pile of poop and said my grass should be cut first. The goal was to have poop picked up so lawn care company can cut the grass without stepping in poop. The service quality and customer service of Poop 911 is unacceptable and not of quality service"

"Excellent local owned company. They are professional, came on time, good value, and did an amazing job on the initial spring clean-up. I look forward to continuing scheduled weekly service."

"Living in a condo has its perks except, allowing your dog on lead to potty. I have major arthritis and to accommodate the HOA & save my sanity, I hired Joe. I chose a plan, added the lawn deodorizer option. Joe is super sweet and explained what it entailed. I highly recommend. Reasonably priced. Exceptional service. Web site and customer portal. Very..." Read more

"The service is a lifesaver and Angel is awesome. She even helped me try to coerce my 3 big dogs back in the yard when they chased the cat 2 houses over. She always communicates how things are going and my yard has never been better. Thank you!!"

"Reliable! Our pups love it when Angel comes to scoop."

"🤮I sent an email to stop services months ago during the snow and I would email or contact you when to resume... You have charged me anyway. I called and no one got back to me. and again today I was charged a second time. Very poor customer service. Someone needs to wake up and listen to customers and there emails. Time to call the bank and dispute the cha..." Read more

"I can NOT say enough good stuff about Poop 911 Northern MD!! I was honestly very skeptical at first. But we had the most disgusting pile up of poop from 4 dogs from over the winter. We scheduled our first cleanup and out of nowhere this magical poop cleaning angel appeared, cleaned up our yard, left a little sticky on our door and that was it! Every week..." Read more

"Fantastic clean up job after the long winter months! Very impressed and wonderful job done!"

"Our first service was great, hired again to have yard done for Easter. No show on Thursday, came Saturday. We went out to pick up the few piles from overnight, we have 2 bags full of dog poop. The tech was here for maybe 15-20 minutes when usually this yard takes over an hour. Will never hire again."

"I was really excited to use this service as two people I know are already customers and raved about it. I was asked to set up online, which I did for the following Thursday as that was the only time offered to me. I received a message at 9:30pm that evening apologizing for not making it, "too many initial visits" was told my next opportunity was the follow..." Read more

"Great service! Quick and affordable."

"I never thought my yard would be clean!!! It looks like it did before we had dogs!! They did an amazing job, I can't recommend them enough!"

"Very professional and they did a great job for my spring cleanup"

"Friendly and good work ! Referring to others !"

"Did a great job clearing up all the dog poop from my 2 dogs that accumulated for the past seasons. Fast too!"

"They were friendly quick and did a great job."

"They did a great job! We would 100% recommend them!"

"Omg I was so impressed He was professional and all Poop gone !!!!"

"We have two black labs, and every March we find the gifts they left for us all winter long. This year with so many other projects going on I sought some help. John from Poop 911 to the rescue! Finally I found someone willing to take my s($&;* and on a weekly basis nonetheless! He did the initial visit while I was out, it was great to come home to a clean yar..." Read more

"They are thorough, courteous and love dogs. So nice not trying to get the kids to do this job any more!"

"Pricing is reasonable and they provide quality service. Let’s be honest who the h*ll wants to pick up s**t and there is a company that will.... Your always an blessing in my book."

"I do like the idea of this service however my yard was not fully cleaned. Sent an email but still haven't heard back from them yet. This was my first time using this service so I'm not sure of what to expect. I was not home when the tech came out and didn't get a text that he arrived. He did bag a lot of poop however there was still a lot left on the ground...." Read more

"They do a really good job and the price is good"

"David is an extremely hard worker. Communication is great! I highly recommend David! He worked hard as it was raining and did his job nicely! 10 stars!"