POOP 911 Reviews & Testimonials

"We have had this service for quite some time and were incredibly happy until recently. A technician hasn’t been to our house for weeks now. Granted there were a couple of snow days, but have since been charged even though a technician didn’t show up. We were told last week that the owners would be by the next day personally to clean our yard and no one ha..." Read more

"Efficient and thorough service. I will definitely use this service again in the future."

"They canceled services with out telling us. When I finally reached out to get an answer, it took several weeks for that. I DO NOT recommend them as they have NO customer service skills. Call the other company in town. You'll thank me later."

"I have been a Poop911 customer for years and LOVE them! Great communication! Great service! Would recommend to anyone looking for a scooping service. ⭐️⭐️⭐️⭐️⭐️"

"I tried to set up service in my area. We have a new dog we got about 4 months ago. She is about 10 months old and a jack russell terrier mix. She is a bit cautious of people she doesn't know (understandably so) and will bark at them. In the details I mentioned this and advised that I wanted to be notified before anyone came to service so I can make sure the..." Read more

"Fenton, Mo cheap rates, reliable service! Communication is great! i would recommend their service. Thank you Poop 911 St. Louis ⭐⭐⭐⭐⭐"

"Fenton, Mo cheap rates, reliable service! Communication is great! i would recommend their service ⭐⭐⭐⭐⭐"

"this is the best thing ever invented. I’m so happy 💓 We have 4 dogs and a lot of land- so it’s worth it. Fair prices, great work."

"Quick friendly service. Diego let me know he was stopping by so I could keep my dog inside. Clean yard, what’s not to love!"

"Dependable service, fair price, very convenient."

"I have been a Poop911 customer for over 2 years and have loved everything about them! They are timely, responsible, professional and with great communication. I could not recommend them enough!"

"Great communication when he entered my yard. I’ve only used service once so far and was pleased. Will update as I go. I appreciate the service! I am curious on how things will work now that it’s snow on the ground?"

"Definitely worth it. Fair price. Does good work. I have 3 dogs and they never miss a pile."

"So grateful for this service. We work a lot and we’re home late. This allows us more time to spend with our Grace. Tysun is great!!!"

"Yard looks great! I appreciated the text from Leo who was just letting me know he was almost to my house to start the pick up. Definitely would recommend"

"They charge you and do not show up. Worst customer service I’ve ever experienced. They don’t even respond to you, and there is no way to remove your credit card once they have it. What a 💩💩💩 business."

"Love this service. Reliable, reasonable prices and worry free for me."

"Great service. Did a great job."

"Had previous service that was great but moved and unfortunately, they were unable to service me. I gave POOP 911 a try and in 3 short weeks am promptly cancelling my service as they are completely UNRELIABLE! No communication and they just don’t show up. Disappointed is an understatement with the lack of customer service."

"Best Poop Scoopers!!! They are very thorough and spend the time needed on your yard! Very pleased with this company!"

"I have used them a few times for one time cleanings. Last week I set up for a repeat service, wanted to change the amount of times they came to the house. I left a message with them on Saturday, no call back. It is now Monday afternoon and still no call and now their voicemail is full. I have messaged them every possible way that I now wish to cancel and..." Read more

"like the postal service, Poop 911 is always there. I am so happy that I found this service! Friendly, hardworking staff makes this 100% worth it."

"Update: No one came back for the scheduled service 2 weeks later. Signed on to my account and there is no way to contact anyone to find out what is happening. Very unprofessional. I have emailed corporate for assistance. Looks like I will need to find another reliable company. Brand new to this service. Signed up for poop pick up every 2 weeks. Young man s..." Read more

"I’ve used this service for a couple months and for the second time in a row after they’ve “cleaned out my yard” I’ve walked out to a ton of poop still out there. Stopped counting at 5 piles. I only have one dog. At that point it’s no longer excusable as an accident, seems to just be lazy. First time they sent someone back to reclamation a couple days later,..." Read more

"They came, they saw they scooped!!! What a great service!! Timely, good communication were here and gone before I knew it."