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Cyrene Belle C.
San Leandro, CA
Jenna Dickerson
"I have a stainless steel watch with an interesting and intricate design/shape. When the clasp broke, I couldn't get anyone in the city to look at it to fix it. I came here based on reviews, and I'm so happy. They fixed my watch without issue, at a reasonable price, and the woman I met with at the Broadway location was so nice. If I have any issues with anyth..." Read more
4 years ago
Google review
Samantha Kersjes
"LOVED the customer service - exceptional. and great work."
4 years ago
Google review
Shannon D.
Brooklyn, Brooklyn, NY
"I spoke to someone over the phone about a bracelet that needed repair. they were really polite and answered on the 2nd ring and asked for pics. within 5 min, I had someone text and then call me to go over all my questions. I believe it was Joesph who was so patient and polite and was thorough explaining the difficulties. he then referred me to someone h..." Read more
4 years ago
Mike Frazier
"WOW! We were told by a local jeweler, rather rudely, that our ring was impossible to resize and that we should “just return it to the seller and get the correct size”. Obviously this was not a possibility (as it wouldn’t be for heirloom jewelry either). I was kind of freaked out but I had a feeling it could be done, so I googled and found Quick Jewelry Repai..." Read more
4 years ago
Google review
Dorothy Fields
"Recently, I ran across this company, Quick Jewelry & Watch Repair .. I contacted them about a bracelet my husband had given me in celebration of our 20th anniversary. The bracelet consisted of 6 hearts , as charms, in acknowledgement of our 6 children. I broke one of the "bails " that connected a heart to the chain. Their customer service..." Read more
4 years ago
Google review
brad cozart
"Great company, great people, excellent job resizeing my stainless steel bracelet. If I could give them more then 5 stars I would. Thank you Catherine and the entire staff at Quick Jewelry Repairs."
4 years ago
Google review
Helene S.
Scarsdale, NY
"I had to have an anniversary band sized up from a 5 to a 6 and Quick Jewelry repairs did a fantastic job. The entire experience from contacting them, walking in to their office, discussing with Chiara and Enid what needed to be done, response time, everything was great and covid-compliant! I would not hesitate to to recommend them to anyone in need of qualit..." Read more
4 years ago
Victoria A.
New York, NY
"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more
4 years ago
Victoria A.
New York, NY
"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more
4 years ago
Mrs G.
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more
4 years ago
Google review
Kat G.
Petaluma, CA
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY.Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years be..." Read more
4 years ago
Kat G.
Petaluma, CA
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more
4 years ago
Sherryl Carter
"I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!"
4 years ago
Google review
Mia T.
New York, NY
"Their instruction is extremely unclear, and I went there to drop off (they automatically send me drop off instruction not shipping) . First of all you have to make an appointment to drop off, no shipping option is shown on confirmation, and the slot is only Mon-Thu morning. But I already paid so had to arrange this. The drop off instruction on my receipt sai..." Read more
4 years ago
Tracy S
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
4 years ago
Google review
Tracybee
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
4 years ago
Google review
Marie Grob
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were extremely r..." Read more
4 years ago
Google review
Marie G.
San Francisco, CA
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues smoothly. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were ex..." Read more
4 years ago
Marie G.
San Francisco, CA
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues smoothly. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were ex..." Read more
4 years ago
susie g
"My bracelets came back better than new. They sparkled and were exactly what i ordered. I was notified when they arrived, progress during, and when they were shipped back to me. This is a quality, professional company. 10 stars!"
4 years ago
Google review
Tyra R.
New York, NY
"Id rate my experience here a 3.5. It is not cause of the product just the communication was just overall not what I expected being that these reviews are so high. As anyone I opted to mail in my product because of Covid. I was skeptical but I moved forward anyway cause of the reviews. Every time I received any update it was mostly due to me emailing first...." Read more
4 years ago
Tyra R.
New York, NY
"Id rate my experience here a 3.5. It is not cause of the product just the communication was just overall not what I expected being that these reviews are so high. As anyone I opted to mail in my product because of Covid. I was skeptical but I moved forward anyway cause of the reviews. Every time I received any update it was mostly due to me emailing first...." Read more
4 years ago
Maryy Pena
"I was very pleased with their service. Prior to purchasing their services I spoke to Catherine, she was very helpful on giving me quotes and how to put in my order online . I dropped my package at their office and they shipped it to my house. They also polished every item , it was so shiny and clean . Loved what they did. Got a lobster clasp replacement & it..." Read more
4 years ago
Google review
Anthonia
"It was my first time, and I had a great experience from start to finish. I did everything online/mail. They were professional, courteous, responsive and they got the job done right and in a timely manner. I will continue to use their services in the future and recommend them to others."
4 years ago
Google review
"Before using Quick Jewelry Repairs, I contacted several local jewelers who quoted me an outrageous price for gemstone replacement service compared to the great price QJR had on their website. I contacted QJR over a couple months before finally sending my ring to replace the center stone with a different gemstone. I spoke with Catherine and she was so helpful..." Read more
4 years ago