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Quick Jewelry Repairs Reviews & Testimonials

4.9 (468)

Reviews: 468


5
97%
4
1%
3
0%
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0%
1
1%

98% of customers would recommend Quick Jewelry Repairs

Sian F.

Sian F. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"I was given a beautiful tennis bracelet but it was HUGE! My local jeweler charges a bomb, so I thought I'd give Quick Jewelry Repairs a try. I packaged up my bracelet and sent it off, crossed my fingers and waited. As soon as they received it, things went very fast. They emailed to say it would cost a little more because I had entered the wrong repair type,..." Read more

4 years ago

Alyssa N.

Alyssa N. star-alt star-alt star-alt star-alt star-alt

Kennebunk, ME

"I was skeptical about sending my jewels off to a company I hadn't heard of before, but based on the reviews it seemed legit. I am so impressed with them! I had two diamond rings that needed shank repairs, but with covid and being new to the area I live in, it was difficult to find someone to do the repairs. QJR made the process so easy and very fast! I thoug..." Read more

4 years ago

Sara Dixon

Sara Dixon star-alt star-alt star-alt star-alt star-alt

"I've had repeated great experiences with QJR. They're very responsive have produced great resizing and custom jewelry for me. Can't recommend highly enough!"

4 years ago

Google review

traci evans

traci evans star-alt star-alt star-alt star-alt star-alt

"I just want to thank you for the absolutely beautiful job on my engagement ring. I thought it would be damaged forever. You have made it look brand new again and I couldn't be happier with your service! Kudos to your company and the amazing job you have done! Highly recommend!"

4 years ago

Google review

Wendy T. star-alt star-alt star-alt star-alt star-alt

Landenberg, PA

"I had three rings resized. They were back to me within two weeks, looking like new. Seamless process. Could not have been more pleased. And the price is a fraction of what you would pay in jewelry store"

4 years ago

Natalie Sams

Natalie Sams star-alt star-alt star-alt star-alt star-alt

"I was worried about sending my ring through the mail to a company I didn't know much about, but they really came through. My size 8 gold-plated brass ring was resized to a 9, and it looks just as it did when I bought it. Because of the metal and unique stone it took a bit longer for them to work on it, but I would gladly take that than a rush job. Definitely..." Read more

4 years ago

Google review

Jennifer Dinatally

Jennifer Dinatally star-alt star-alt star-alt star-alt star-alt

"After an exhaustive local search to get something engraved, I gave up and decided on an online company instead, though I was kind of leary on sending away my jewelry. My experience has been nothing short of amazing. They were timely, professional and did a PHENOMINAL job. I am so pleased with how this all went. I will definitely utilize them in the futur..." Read more

4 years ago

Google review

Jen D.

Jen D. star-alt star-alt star-alt star-alt star-alt

Reading, PA

"After an exhaustive local search to get something engraved, I gave up and decided on an online company instead, though I was kind of leary on sending away my jewelry.  My experience has been nothing short of amazing.  They were timely, professional and did a PHENOMINAL job.  I am so pleased with how this all went.  I will definitely utilize them in the futur..." Read more

4 years ago

Susan Casterton

Susan Casterton star-alt star-alt star-alt star-alt star-alt

"Thrilled to have found this repair company! A stone fell out of my newly received anniversary band. With some trepidation, I followed their online process and shipped the ring/stone to them, hoping for the best. I was put to ease right away as they kept me informed of each step along the way (when it arrived to their facility, when they were done with the re..." Read more

4 years ago

Google review

Cyrene Belle C.

Cyrene Belle C. star-alt star-alt star-alt star-alt star-alt

San Leandro, CA

"Before using Quick Jewelry Repairs, I contacted several local jewelers who quoted me an outrageous price for gemstone replacement service compared to the great price QJR had on their website. I contacted QJR over a couple months before finally sending my ring to replace the center stone with a different gemstone. I spoke with Catherine and she was so helpful..." Read more

4 years ago

Jenna Dickerson

Jenna Dickerson star-alt star-alt star-alt star-alt star-alt

"I have a stainless steel watch with an interesting and intricate design/shape. When the clasp broke, I couldn't get anyone in the city to look at it to fix it. I came here based on reviews, and I'm so happy. They fixed my watch without issue, at a reasonable price, and the woman I met with at the Broadway location was so nice. If I have any issues with anyth..." Read more

4 years ago

Google review

Samantha Kersjes

Samantha Kersjes star-alt star-alt star-alt star-alt star-alt

"LOVED the customer service - exceptional. and great work."

4 years ago

Google review

Shannon D.

Shannon D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, Brooklyn, NY

"I spoke to someone over the phone about a bracelet that needed repair.   they were really polite and answered on the 2nd ring and asked for pics.  within 5 min, I had someone text and then call me to go over all my questions.  I believe it was Joesph who was so patient and polite and was thorough explaining the difficulties.  he then referred me to someone h..." Read more

4 years ago

Mike Frazier

Mike Frazier star-alt star-alt star-alt star-alt star-alt

"WOW! We were told by a local jeweler, rather rudely, that our ring was impossible to resize and that we should “just return it to the seller and get the correct size”. Obviously this was not a possibility (as it wouldn’t be for heirloom jewelry either). I was kind of freaked out but I had a feeling it could be done, so I googled and found Quick Jewelry Repai..." Read more

4 years ago

Google review

Dorothy Fields

Dorothy Fields star-alt star-alt star-alt star-alt star-alt

"Recently, I ran across this company, Quick Jewelry & Watch Repair .. I contacted them about a bracelet my husband had given me in celebration of our 20th anniversary. The bracelet consisted of 6 hearts , as charms, in acknowledgement of our 6 children. I broke one of the "bails " that connected a heart to the chain. Their customer service..." Read more

4 years ago

Google review

brad cozart

brad cozart star-alt star-alt star-alt star-alt star-alt

"Great company, great people, excellent job resizeing my stainless steel bracelet. If I could give them more then 5 stars I would. Thank you Catherine and the entire staff at Quick Jewelry Repairs."

4 years ago

Google review

Helene S.

Helene S. star-alt star-alt star-alt star-alt star-alt

Scarsdale, NY

"I had to have an anniversary band sized up from a 5 to a 6 and Quick Jewelry repairs did a fantastic job. The entire experience from contacting them, walking in to their office, discussing with Chiara and Enid what needed to be done, response time, everything was great and covid-compliant! I would not hesitate to to recommend them to anyone in need of qualit..." Read more

4 years ago

Victoria A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more

4 years ago

Victoria A.

Victoria A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more

4 years ago

Mrs G.

Mrs G. star-alt star-alt star-alt star-alt star-alt

"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more

4 years ago

Google review

Kat G.

Kat G. star-alt star-alt star-alt star-alt star-alt

Petaluma, CA

"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY.Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years be..." Read more

4 years ago

Kat G.

Kat G. star-alt star-alt star-alt star-alt star-alt

Petaluma, CA

"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more

4 years ago

Sherryl Carter

Sherryl Carter star-alt star-alt star-alt star-alt star-alt

"I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!"

5 years ago

Google review

Mia T. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Their instruction is extremely unclear, and I went there to drop off (they automatically send me drop off instruction not shipping) . First of all you have to make an appointment to drop off, no shipping option is shown on confirmation, and the slot is only Mon-Thu morning. But I already paid so had to arrange this. The drop off instruction on my receipt sai..." Read more

5 years ago

Tracy S

Tracy S star-alt star-alt star-alt star-alt star-alt

"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more

5 years ago

Google review