Google 
Barbara Utracka
Bob
"The staff was extremely helpful and friendly. They went above and beyond to fix my glasses (which were not even purchased from them) while I waited."
24 days ago
Google review
JoAnn Doyle
"My husband and I went to Pier Optical Providence with our eyeglass prescriptions and we are very happy we did… what a great experience we had… the selection of frames was amazing and we both found what we wanted.. Tracy, the owner, was so helpful and friendly.. the showroom is spotless and bright. I highly recommend going here for your next pair of glasses,..." Read more
25 days ago
Google review
Matthew Michael
"They're the best! I've been here a few times over the last year and Kendall is always welcoming and very helpful. Recently, her and Emma helped me find my new favorite glasses and made an otherwise frustrating process straightforward and frictionless. Highly recommend!"
a month ago
Google review
Ruth
"Not just a sunglass shop! A great local resource for prescription glasses. Terry makes it a point to make sure that your frames are optimal to your prescription - even when you bring in your own frames! Anna was a great help in helping me select an additional pair of sunglass frames. Their one year scratch replacement policy cannot be beat."
a month ago
Google review
mairead byrne
"I also was a long time Warby Parker customer. The frame of a fairly recent pair of glasses snapped. The staff in Thayer Street, nice as they may be, had literally no authority or capacity to help. Their only advice was that I call Customer Service. As these were my only reading glasses, I was lost but luckily found Shades beside Trader Joe's. The store is be..." Read more
a month ago
Google review
Kathleen Shute
"Such great salespeople"
a month ago
Google review
Abbey Brophy
"Great customer service!"
a month ago
Google review
Jose Cespedes
"Emma was incredible! i was extremely satisfied with the service they provided and will continue to use them."
2 months ago
Google review
Tsimma
"I Purchased some spanking new shades from Kendall a month back at the Narraganset location while on Vacation. The glasses were my new favorite toy! A couple weeks later to my horror I noticed a manufacturing deficiency to the frame. I emailed Kendall and she hooked me up and within a 2 weeks I had a brand new pair of costas! Kendal did an amazing job with th..." Read more
2 months ago
Google review
Jacob Miller
"I’ve been going to this shop for the past few years and I have always had an excellent experience with them. When a pair of glasses I bought from them broke out of state, they answered the phone immediately and processed a replacement shipment to my new address that same day. If you are looking to buy new glasses, have an old pair repaired, or need a size ad..." Read more
2 months ago
Google review
Jay Glasson
"After putting off cataract surgery on my good eye for 15 years, I had the surgery and it was time for new prescription glasses and sunglasses. I went to a lot of stores, from boutique to national chains. Either they ignored you if you were just “shopping,” or the quality wasn’t there, or they were quite expensive, or you got the feeling the sales staff got p..." Read more
2 months ago
Google review
Sebastian Farkas
"Great customer service and shipped my glasses to me for free after being unable to pick them up"
2 months ago
Google review
Tatum Harding
"The sweetest employees we just moved to the area and not only did they help us pop a lens back in for free, they also gave us recommendations of good food and spots in the area!! Highly recommend great vibes in there!"
3 months ago
Google review
LaGrace Parker
"Super welcoming and was able to fix my my glasses very quickly! Deb was the sweetest. Will definitely be returning!"
3 months ago
Google review
Chris Berger
"My family gets all their glasses here. Been going for years and love it!!"
3 months ago
Google review
Avery
"Debbie was so kind and helpful. She found a way to repair my frame despite its non-standard design."
3 months ago
Google review
deborah salvatore
"This is absolutely the best place to purchase your sunglasses and prescription eye ware. The service is outstanding, and the selection of glasses are stylish, classic, and hip. Tracey, Kendall, Anna & Terry are all fabulous to work with and they enjoy assisting you with your selection. Exceptional customer service."
3 months ago
Google review
Deb
"For many years I've been buying glasses at Warby Parker and the quality of my latest pair sent me looking elsewhere. I walked into Pier Shades per another customer's positive experience and I won't ever go anywhere else. The owner took over an hour helping me find my dream pair and was thoughtful, honest and incredibly knowledgable. I picked my glasses up..." Read more
4 months ago
Google review
Lisa Roy
"had a wonderful experience purchasing sunglasses from Kendall! She was incredibly helpful, patient, and knowledgeable, making it easy to find the perfect pair. She took the time to answer all my questions and made sure I was completely happy with my choice. The whole process was smooth, and her customer service was outstanding. I highly recommend buying from..." Read more
4 months ago
Google review
Joe Thomas
"I needed help with a manufacturer warranty issue for a pair of glasses which I bought at my optometrist's shop. Even though I had not purchased the glasses from Shades, Tracy and her team were more than willing to help by dealing with the manufacturer to resolve the issue. Shade's culture is to help the customer first. Something you rarely see in today's..." Read more
4 months ago
Google review
Robert F
"I had an issue with my Brand new Ray-Ban’s and I came to the store they were very nice and welcoming and help me resolve my issue very quickly. All around beautiful store and great customer service."
6 months ago
Google review
Christopher Persechino
"Went in for a glasses repair and came out with an amazing experience. All the workers were extremely helpful, especially the glasses tech. Not from around here but they treated me no different from if I was their next door neighbor! Definitely recommend for anyone looking for glasses!"
8 months ago
Google review
Younghee Kim
"At Providence Shades, the service is always very prompt and enthusiastic. I recommend everyone to patronize this facility."
8 months ago
Google review
Emily Nguyen
"Nicest people ever! Fixed my glasses quickly and had a lot of Valentines cookies :) will be coming back!"
9 months ago
Google review
"Incredibly helpful and really professional staff!"
7 days ago