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Shades - Pier Optical - Narragansett Reviews & Testimonials

5 (76)

Reviews: 76


5
99%
4
1%
3
0%
2
0%
1
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100% of customers would recommend Shades - Pier Optical - Narragansett

Tatum Harding

Tatum Harding star-alt star-alt star-alt star-alt star-alt

"The sweetest employees we just moved to the area and not only did they help us pop a lens back in for free, they also gave us recommendations of good food and spots in the area!! Highly recommend great vibes in there!"

4 days ago

Google review

LaGrace Parker

LaGrace Parker star-alt star-alt star-alt star-alt star-alt

"Super welcoming and was able to fix my my glasses very quickly! Deb was the sweetest. Will definitely be returning!"

4 days ago

Google review

Chris Berger

Chris Berger star-alt star-alt star-alt star-alt star-alt

"My family gets all their glasses here. Been going for years and love it!!"

6 days ago

Google review

Avery

Avery star-alt star-alt star-alt star-alt star-alt

"Debbie was so kind and helpful. She found a way to repair my frame despite its non-standard design."

6 days ago

Google review

deborah salvatore

deborah salvatore star-alt star-alt star-alt star-alt star-alt

"This is absolutely the best place to purchase your sunglasses and prescription eye ware. The service is outstanding, and the selection of glasses are stylish, classic, and hip. Tracey, Kendall, Anna & Terry are all fabulous to work with and they enjoy assisting you with your selection. Exceptional customer service."

23 days ago

Google review

Deb

Deb star-alt star-alt star-alt star-alt star-alt

"For many years I've been buying glasses at Warby Parker and the quality of my latest pair sent me looking elsewhere. I walked into Pier Shades per another customer's positive experience and I won't ever go anywhere else. The owner took over an hour helping me find my dream pair and was thoughtful, honest and incredibly knowledgable. I picked my glasses up..." Read more

a month ago

Google review

Lisa Roy

Lisa Roy star-alt star-alt star-alt star-alt star-alt

"had a wonderful experience purchasing sunglasses from Kendall! She was incredibly helpful, patient, and knowledgeable, making it easy to find the perfect pair. She took the time to answer all my questions and made sure I was completely happy with my choice. The whole process was smooth, and her customer service was outstanding. I highly recommend buying from..." Read more

a month ago

Google review

Joe Thomas

Joe Thomas star-alt star-alt star-alt star-alt star-alt

"I needed help with a manufacturer warranty issue for a pair of glasses which I bought at my optometrist's shop. Even though I had not purchased the glasses from Shades, Tracy and her team were more than willing to help by dealing with the manufacturer to resolve the issue. Shade's culture is to help the customer first. Something you rarely see in today's..." Read more

a month ago

Google review

Robert F

Robert F star-alt star-alt star-alt star-alt star-alt

"I had an issue with my Brand new Ray-Ban’s and I came to the store they were very nice and welcoming and help me resolve my issue very quickly. All around beautiful store and great customer service."

4 months ago

Google review

Christopher Persechino

Christopher Persechino star-alt star-alt star-alt star-alt star-alt

"Went in for a glasses repair and came out with an amazing experience. All the workers were extremely helpful, especially the glasses tech. Not from around here but they treated me no different from if I was their next door neighbor! Definitely recommend for anyone looking for glasses!"

5 months ago

Google review

Younghee Kim

Younghee Kim star-alt star-alt star-alt star-alt star-alt

"At Providence Shades, the service is always very prompt and enthusiastic. I recommend everyone to patronize this facility."

5 months ago

Google review

Emily Nguyen

Emily Nguyen star-alt star-alt star-alt star-alt star-alt

"Nicest people ever! Fixed my glasses quickly and had a lot of Valentines cookies :) will be coming back!"

6 months ago

Google review

James Fagan

James Fagan star-alt star-alt star-alt star-alt star-alt

"I recently bought a pair of Ray Ban prescription sunglasses at Shades Pier Optical and had an incredible experience. Kendall was super helpful with picking out the right pair of shades that suited me. They offer a great selection of sunglasses all for a reasonable price and I will definitely be back in the near future. I highly recommend this shop for any e..." Read more

6 months ago

Google review

A H

A H star-alt star-alt star-alt star-alt star-alt

"Great experience, start to finish and follow up. Super nice staff--very helpful and not the least bit of pressure. Came in just to look--left with two pairs. Good selection, turn-around was on time, great follow-up, lifetime adjustments. What else do you need?"

6 months ago

Google review

Amy Almeida

Amy Almeida star-alt star-alt star-alt star-alt star-alt

"I love working with Tracey, Kendall and the team at Pier Optical. They consistently provide professional, friendly service. They also offer some high-quality frames. They also stand behind their products and services. I once had a pair of bifocals that didn't seem right. Kendall made sure that the issue was resolved, and confirmed my satisfaction by followi..." Read more

7 months ago

Google review

Laurent Dossche

Laurent Dossche star-alt star-alt star-alt star-alt star-alt

"Amazing service by Tracey & colleagues! Very happy with my new glasses!"

7 months ago

Google review

frank zawacki

frank zawacki star-alt star-alt star-alt star-alt star-alt

"I am so grateful to the wonderful people here at Shades & Pier Optical. My daughter's regular glasses broke the evening before Thanksgiving, and then her spare set of glasses broke on the Sunday afternoon of the same holiday weekend. She really needs her glasses and she is not comfortable without them. I called them up and explained the situation to them and..." Read more

9 months ago

Google review

MSK003

MSK003 star-alt star-alt star-alt star-alt star-alt

"Responsive service. I posted a negative review last week because my partner got an extra bill. The store owner responded very quickly, and solved the problem for my partner. I live far away from my partner, so I was kind of angry right after it happened and wrote a review about what happened to us. However, what happened next made me think twice about my neg..." Read more

10 months ago

Google review

Jane Bird

Jane Bird star-alt star-alt star-alt star-alt star-alt

"Staff couldn’t be kinder or more helpful!"

a year ago

Google review

Taylor Chofay

Taylor Chofay star-alt star-alt star-alt star-alt star-alt

"Shades is the place to go for all your glasses needs! From prescriptions to sunglasses they seriously have it all. I love my Tom Ford, Prada, Ray Ban, and Carrera shades! Shout out to Kendall and Tracy for always helping me pick the most flattering pair. If I could vote 10 stars I would!"

a year ago

Google review

Andrew Stark

Andrew Stark star-alt star-alt star-alt star-alt star-alt

"Had a lens pop out on my ray ban’s. I walked in and they were able to fix it them right away. Super fast and friendly!"

a year ago

Google review

Clément Fontanarava

Clément Fontanarava star-alt star-alt star-alt star-alt star-alt

"Really nice, helpful and efficient people, thank you!"

a year ago

Google review

Grace Maffucci

Grace Maffucci star-alt star-alt star-alt star-alt star-alt

"I came in 30 minutes before closing for a repair of my glasses and they were AMAZING! Kind, helpful, and really lifesaving as I was basically blind without working lenses. 1000% recommend for any eyewear needs!"

a year ago

Google review

Brett Kalmowitz

Brett Kalmowitz star-alt star-alt star-alt star-alt star-alt

"The customer service matches the superb selection. Just purchased my second pair from this store. Support local small businesses!"

a year ago

Google review

Alexandra Leonard

Alexandra Leonard star-alt star-alt star-alt star-alt star-alt

"Went to Shades to purchase a pair of sunglasses. Tracey offered incredible advice as we tried on a number of styles. She brought us out of the store to view light and clouds through different frames. We received tons of attention and ultimately purchased an excellent pair. I would not hesitate to return for another pair of sunglasses or glasses."

a year ago

Google review