About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
Capterra 
G2 rikki
CL
"Long time customer of 10 years. New pricing plan has me rating it lower. The subscription tiers offered are unmatched to what they were before. To get the same amount of plugins I have utilized for my business for years, is now close to 4x the price of what it was last year. Nothing justifies a 4x price hike."
a year ago
Hani K.
"Not really worth it. I've made some tests reservations but didn't get a real client. The option to create a "reserve with Google""
a year ago
Simon V.
Massage trainer, Evolve College
"It does work and is mostly reliable with regard to what people book is booked."
2 years ago
Marilene
"Op zich lijkt het op het eerste gezicht een mooie oplossing, maar de instellingen voor extra functies worden continue door Simplybook gewijzigd. Zo heb ik al een paar keer gehad dat er ineens geen bedragen meer bij de diensten staan omdat die feature ineens uitgeschakeld staat of kan er ineens afgerekend worden terwijl dat uitgezet was. Daarnaast kan ik geen..." Read more
2 years ago
Azozrider
"Love what they WANT to do, but the ATTITUDE, from the top down, is terrible. They could care less about customers or where the product falls short. They clearly did no testing with actual business people, as some of the issues this software has clearly come from their lack of understanding of how the businesses they claim to serve actually function. When its..." Read more
2 years ago
Francisco Santos
"We've used this software to schedule customers' appointments in our store. At first glance, it would appear that PayPal was offered as a payment method for renewing monthly or annual subscriptions, given that customers can use PayPal to pay for their online bookings. However, this is not the case.Their help system is very misleading on the available payment..." Read more
2 years ago
Ryan
"Great front end features for your customers, and great support. But, sadly they lack professional accounting and reporting tools. Prepare income reports is very cumbersome and difficult. Much has to be done manually in Excel. Not professional on the back end. Definitely not for larger organizations for this reason. Smaller orgs and "Mom and Pops" might fin..." Read more
3 years ago
Ryan
"Great front end features for your customers, and great support. But, sadly they lack professional accounting and reporting tools. Prepare income reports is very cumbersome and difficult. Much has to be done manually in Excel. Not professional on the back end. Definitely not for larger organizations for this reason. Smaller orgs and "Mom and Pops" might find..." Read more
3 years ago
Pure
"I was promised free credits for my review on trust pilot which I never Received but the customer service needs improvement. They do have lots of advanced features but some basic features are missing."
3 years ago
Claire Roper
"We've been using SimplyBook.me as a quick solution to get to market and to validate our business model. So far so good, we embedded the booking functionality on our website because we had our own vision—rather than using the SimplyBook website which was too restrictive for our needs. Currently we're getting error messages and complaints from clients saying..." Read more
3 years ago
Customer
"I'm extremely disappointed with this company. I had set up a company some time ago but due to some reasons I had let it sit for some time on a free level while on other projects and now my company and all the work I put into setting it up has been deleted and now I've been informed that I can't even recover the work done already and have to start from scratc..." Read more
3 years ago
Alexandru Popescu
"2 stars because 8 features are not enough and it's not worth it for the money to buy the last upgrade...."
4 years ago
Eric Fred
"Le système n'est pas réactif, à chaque clic on patiente... De plus il est trop généraliste et donc pas adapté à tous les métiers. Les réglages ne sont pas du tout intuitifs. On comprend le pourquoi du gratuit ! Je déconseille pour un usage professionnel ce qui est mon cas."
4 years ago
Kevin Murray
"The basic features are good, and for most businesses requiring a membership & bookings platform it does what it should. However it is a more expensive option once you realise you need more than the basic features, and the level of support is very poor compare to other hosted platforms. The themes available are poorly designed, with limited customisation, and..." Read more
5 years ago
Administrator in Airlines/Aviation
"The fact that it shows me many options at once that can cater to my specific needs."
5 years ago
Mahaboob S.
Director, www.happyhelpers.ae
"Not so good. Some are really good but there is a huge scope for development"
6 years ago
sandra r.
CEO, Glowee
"The paying services are really not clear, no way fo me to find out how many features i used ti chose the right plan. I then tried to upgrade, and it did not upgrade but it bought the different plan and move them in time, so I still could not use my features and had paid three times ... the livechat is not working either, as, everytime you click somewhere on..." Read more
6 years ago
Alta M.
Self-employed Personal Trainer, AltaMate Fitness
"Got started with using a booking website for my business, but will consider looking at more mobile friendly software. In the time that i used it I could not find one outstanding thing that I liked the most about the software. Nothing is standing out."
6 years ago
Will C.
eProduct Consultant, Hybrid Photographer and Imaging Technology Developer., Crockett.pro
"I nw know what NOT to use? : ). Fast to use and easy to learn. Getting started is a snap. I like thier free trial period with all functions working at full capacity."
6 years ago
Lauren S.
Training Specialist, Dealer Inspire
"I was able to have the flexibility to customize the tool to my business needs and allow my users to have a login where they could manage their bookings."
6 years ago
Richard M.
President, Morgan IDS Inc.
"none. making payments to paypal recurring is only pro. I also have issue with minimum characters in this field."
6 years ago
Bev C.
Director, It's time to shine
"Booking process can be simple"
7 years ago
Youssef H.
Director, ViRal Labs
"The software is simple to use and easy to setup. The fact that there os a 24/7 help service help the customers a lot"
7 years ago
Administrator in Non-Profit Organization Management
"users can book their own appointment times."
8 years ago
"I spent countless hours and money on having my assistant with filling in my companies services all to find out it my account has been deleted without notice and unable to be restored and to make things worse i cant use the same login name. very unprofessional and stressful as a business owner when time and money has been invested with nothing more than a sim..." Read more
a year ago