About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
Capterra 
G2 
Svetlana Álfheiður
Jyoti
"I signed up so I could have a massage and when I left a negative rating the client contacted me. I definitely didn't give SimplyBook.me consent to expose my personal data. It appeara after speaking to their 'help staff' in chat, I cannot delete my account. Isn't it illegal for companies to share my personal info without my consent?"
a year ago
Rosalinda Freeman
"After realizing how clunky the site was for scheduling, I tried to cancel my subscription. Simplybookme charged me again and again and when I asked them to stop and reimburse me for the two previous months, they said they could not guarantee being able to solve the situation. I finally just had to cancel that card and file a complaint with my bank."
2 years ago
Margaret Cairns
"This has to be the worst company that I have ever used. Trying to install the software to my website was horrendous. It then displayed itself on my website as a giant booking page taking over every page. After several complaints from clients I decided to cancel my free trial. However, what they don't tell you is that after you cancel you are left with a gi..." Read more
2 years ago
David Bailey
"So I clicked on the link to cancel a blood test. It reads: 'In Calendar (left-side menu) or in in Reports -> Booking details. Click on the booking to open the details or use View option if in Reports and then press Cancel booking button.' There is no 'calendar' button There are no 'Reports' buttons There is no 'Booking Details' button. Is it any wonder pati..." Read more
2 years ago
Sherin Bodekji
"i dont recommend it. i woke up one day, they stopped my package, said now their prices increased and they changed features and instead of me paying for 19 USD i had to pay 60 EURO. they never sent an email, never alerted me, when i spoke with them they couldnt even forward or mention the date of the email that went to me. "
2 years ago
Louise Boyle
"I HONESTLY DO NOT KNOW WHERE TO START!! We took out an account in August last year for our business. Thinking they were reputable it's been one disaster after another that has lost our business money. When you try and get help and proper support you are fobbed off with excuses. In total we lost about £400 in bookings and paid them for the pleasure! Do yourse..." Read more
2 years ago
Exkunde in spe
"Ich suche eine Buchungssoftware und werde auf das Spritzengift geleitet, geht´s noch!? Steckt euch euren COVID - Müll sonst wohin! Ein Kunde weniger. Zumal man nicht mal direkt per SEPA / Kreditkarte die Kunden bezahlen lassen kann. Danke, aber nein danke."
2 years ago
Pierre Bakalarz
"Zwei mal hatte ich versucht mit dem Unternehmen in Kontakt zu treten und habe mir über deren Bookingseite einen Termin bestellt. Nur jedes mal war ich alleine Auf in dem GoogleMeet drin und der Sales-Mitarbeiter ist nicht erschienen. Nun meine große Frage, warum wollen ihr ein Booking-Tool verkaufen wenn es anscheinend bei euch schon nicht funktioniert? PS..." Read more
2 years ago
Bethany Dullea
"Terrible customer service. I have been a customer with SimplyBook for 7 years and they have just increased our monthly fee from £24 to £90 with no warning. I had 2 days notice to look for an alternative or pay the increase and I was not emailed once about the increase (I only saw a warning on the booking page when logged in). I complained about the huge pr..." Read more
2 years ago
Emma Hood
"I am having so much trouble login in and when you try the live chat there is none there to help. I've made my first payment but i'm unable to open my business as i cant login."
2 years ago
Tomasz Cetra
"costumer services absolutely rubbish. have few times problem with log in, have try to sort out on live chat , no respond. it happen already few times. and the same, app working pretty good."
2 years ago
Lorna
"DELETED account with no warning - avoid! I signed up for a free account initially for a new business that I've been setting up. Seemed good though took a while to set up and integrate to my website. Received a couple of emails from them initially, but then not received anything. Now discover link on website brings a 404 error and when I try to log in my acc..." Read more
2 years ago
Felix M.
"Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen..." Read more
3 years ago
Felix Muselagen
"kurz und knapp - für den Markt in Deutschland kompletter Schwachsinn! Keine fortlaufenden Rechnungsnummern möglich, keine wirklich praktische Übersicht über die verkauften Tickets pro Termin - das könnte ich mir ja selbst aus der Excel Tabelle ziehen. So geht Digitalisierung nicht! Und für den Schwachsinn dann 50 € im Monat. Mit dem deutschen Steuerrecht wür..." Read more
3 years ago
Cody M.
"terrible. Literally nothing google can't do for free or considerably cheaper"
3 years ago
Martyna
"the payment system is terrible! I have been using Simplybook for over a year and every month there is the same problem with posting my payment. paid for subscriptions is always early and they still block access despite the paid subscription! this is making me very angry and having problems at work! this is very unprofessional and exposes companies to pro..." Read more
3 years ago
Roger Atkinson
"I Like the software. The customers love it and it's been a mainstay of our business for some time. we recently were requested to implement SBpay, their newly developed "accept payments" software, and we are now plagued with payment errors, client access problems and timeout glitches. Support (chat) refuse to accept the problem is their software, and continua..." Read more
3 years ago
Joseph Sparks
"These people are full of CRAP! They refused to help me after being a customer for such a long time. All of a sudden when I ask them to help me with something, they flip the switch and start talking about how the problem is on you when the problem is actually them!!! STAY FAR AWAY FROM THIS COMPANY!!! BUYER BEWARE."
3 years ago
Azozrider
"The app, if it would function properly, would be amazing. LOVE what they CLAIM it does. However... the complete lack of support, inability to talk to a human, and fact some really key things do not function properly is what will drive me elsewhere. The only way to get "support" is via chat. The person never reads what you write, and the standard answer is "l..." Read more
4 years ago
Alexandre Ostéopathe Le Guilla
"Arnaque aux sms. Les caractères spéciaux et autres font exploser la facturation d'un SMS ...il peut être multiplier par 3 et vos 40€ partent en fumée en 1s au lieu de 5...bref la configuration est complexe et le service en ligne téléphonique pas compétent et le service commercial d'absent... société à Chypre..."
4 years ago
alexandre L.
Arnaque aux sms, Ostéopathie Bressols 82
"Pas bonne et pas commerciale. Pas adapté aux plannings personnalisés et la configuration est complexe le service client pas performant"
4 years ago
Douglas L.
"After weeks of troubleshooting why their system will not send client booking confirmation emails and speaking with multiple support reps I was informed their system will not connect to outlook servers due to a bug on their end with no ETA to fix it (Andrew was the name who informed me of this). It sends us test emails but won't send anything to customers. H..." Read more
4 years ago
Douglas L.
"After weeks of troubleshooting why their system will not send client booking confirmation emails and speaking with multiple support reps I was informed their system will not connect to outlook servers due to a bug on their end with no ETA to fix it (Andrew was the name who informed me of this). It sends us test emails but won't send anything to customers. H..." Read more
4 years ago
Aaron H.
Owner, Cannabis Card Orlando
"Not good, huge waste of time. I found it easy to set up and look pleasing for my website."
4 years ago
"Terrible experience! One needs to dig endlessly to find even some basic settings, they are hidden in very unexpected places! There's a lot of unnecessary replications for accessing same features and useless buttons that you need to press to get somewhere. For instance, a page that contains settings for a "Service provider" has some 10-15 features that you ca..." Read more
a year ago