About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
Capterra 
G2 Felix M.
Felix Muselagen
"kurz und knapp - für den Markt in Deutschland kompletter Schwachsinn! Keine fortlaufenden Rechnungsnummern möglich, keine wirklich praktische Übersicht über die verkauften Tickets pro Termin - das könnte ich mir ja selbst aus der Excel Tabelle ziehen. So geht Digitalisierung nicht! Und für den Schwachsinn dann 50 € im Monat. Mit dem deutschen Steuerrecht wür..." Read more
a year ago
Cody M.
"terrible. Literally nothing google can't do for free or considerably cheaper"
a year ago
Martyna
"the payment system is terrible! I have been using Simplybook for over a year and every month there is the same problem with posting my payment. paid for subscriptions is always early and they still block access despite the paid subscription! this is making me very angry and having problems at work! this is very unprofessional and exposes companies to pro..." Read more
a year ago
Roger Atkinson
"I Like the software. The customers love it and it's been a mainstay of our business for some time. we recently were requested to implement SBpay, their newly developed "accept payments" software, and we are now plagued with payment errors, client access problems and timeout glitches. Support (chat) refuse to accept the problem is their software, and continua..." Read more
a year ago
Joseph Sparks
"These people are full of CRAP! They refused to help me after being a customer for such a long time. All of a sudden when I ask them to help me with something, they flip the switch and start talking about how the problem is on you when the problem is actually them!!! STAY FAR AWAY FROM THIS COMPANY!!! BUYER BEWARE."
2 years ago
Azozrider
"The app, if it would function properly, would be amazing. LOVE what they CLAIM it does. However... the complete lack of support, inability to talk to a human, and fact some really key things do not function properly is what will drive me elsewhere. The only way to get "support" is via chat. The person never reads what you write, and the standard answer is "l..." Read more
2 years ago
Alexandre Ostéopathe Le Guilla
"Arnaque aux sms. Les caractères spéciaux et autres font exploser la facturation d'un SMS ...il peut être multiplier par 3 et vos 40€ partent en fumée en 1s au lieu de 5...bref la configuration est complexe et le service en ligne téléphonique pas compétent et le service commercial d'absent... société à Chypre..."
2 years ago
alexandre L.
Arnaque aux sms, Ostéopathie Bressols 82
"Pas bonne et pas commerciale. Pas adapté aux plannings personnalisés et la configuration est complexe le service client pas performant"
2 years ago
Douglas L.
"After weeks of troubleshooting why their system will not send client booking confirmation emails and speaking with multiple support reps I was informed their system will not connect to outlook servers due to a bug on their end with no ETA to fix it (Andrew was the name who informed me of this). It sends us test emails but won't send anything to customers. H..." Read more
2 years ago
Douglas L.
"After weeks of troubleshooting why their system will not send client booking confirmation emails and speaking with multiple support reps I was informed their system will not connect to outlook servers due to a bug on their end with no ETA to fix it (Andrew was the name who informed me of this). It sends us test emails but won't send anything to customers. H..." Read more
2 years ago
Aaron H.
Owner, Cannabis Card Orlando
"Not good, huge waste of time. I found it easy to set up and look pleasing for my website."
2 years ago
USCG Disabled Veteran
"Used these services and the problem is if you change your telephone number they have no way to give you access to your account. They will demand a copy of your U.S. passport and drivers license to prove who you are. The other issue is when you cancel the account they will keep it open and try to mess with your customers as they are located in CYPRUS and that..." Read more
3 years ago
USCG Disabled Veteran
"Used these services and the problem is if you change your telephone number they have no way to give you access to your account. They will demand a copy of your U.S. passport and drivers license to prove who you are. The other issue is when you cancel the account they will keep it open and try to mess with your customers as they are located in CYPRUS and that..." Read more
3 years ago
Ava
"Don't use it, as free option not all necessary features, I therefore was just testing it on a new website and it got delete without notifying me. So the website as a new project was new, but I had given the booking link manually to prospects only to find out I gave them a link to a non existant booking page. As I said, I had no notification of this whatsoeve..." Read more
3 years ago
A. V.
"Don't use it, as free option not all necessary features, I therefore was just testing it on a new website and it got delete without notifying me. So the website as a new project was new, but I had given the booking link manually to prospects only to find out I gave them a link to a non existant booking page. As I said, I had no notification of this whatsoeve..." Read more
3 years ago
Mao K
"It is terrible. Do not recommend it. — What do you like best? I liked how simple it was for people to book. But setting and configurations here is extremely complicated when is not necessary, specially in the times sloths. Continuing errors and not good tutorials around the site. — What do you dislike? I tried to an experiment with thi..." Read more
3 years ago
Mao K.
"It is terrible. Do not recommend it. — What do you like best about SimplyBook.me? I liked how simple it was for people to book. But setting and configurations here is extremely complicated when is not necessary, specially in the times sloths. Continuing errors and not good tutorials around the site. — What do you dislike about SimplyBook.me?..." Read more
3 years ago
Joanne B
"After signing up to this system and trying it out for 24 hours - I find that it can't be tailored to work in the way that our business needs it to work. There is no way to ask Clients to sign in before they can see our availability or the names of our staff. This is a key function for us as we need to be able to provide a booking service for existing Cli..." Read more
3 years ago
MMI Mock
"I am very disappointed. If you asked me last week, I would give 5 stars and a great rating. However, things have changed and I am at a crisis point needing to find a new booking system overnight. When I first signed up, there was no limit on Service Providers on any of the options (including Premium). 4 months after, they changed their whole pricing scheme..." Read more
4 years ago
Arya
"It works, but the booking interface isn't user friendly AND THERE ARE NO REFUNDS. Their refund policy and booking system aren't user friendly. Additionally, they offer an upgrade to your service package if you leave them a good review and send them a screen cap. Prices and features, especially the custom features, are deceptive. Friendly customer service, th..." Read more
4 years ago
Mike S.
Director, Agrifore
"Poor experience. It has many features including website hosting"
4 years ago
John C Sweet
"Be careful what you ask for! Because not only will you not get it but you will be booted out of their user group! And blocked completely from joining or even seeing it again. The software has bugs and issues but rather than fix those, and make a great booking software they would rather spend time, money and effort adding other things that also do not work 1..." Read more
4 years ago
AnnaXV
"No, not liking this software. It doesn't let you change your billing address. It doesn't let you change the interface of the booking widget on my website. I have the standard subscription and 25€ a month and the service is terrible! There is no phone number you can call. The live chat is so slow that even the most basic questions take half an hour. System..." Read more
4 years ago
Jean-Sebastien V.
Directeur des opérations, Idhea
"Simple a configurer. Beaucoup de fonctionnalitées."
4 years ago
"Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen..." Read more
a year ago