About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
Capterra 
G2 Robin N.
Natalia D.
"I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated as I needed but when you are starting with booking a system overall it is not too bad"
a year ago
Verified Reviewer
"I've been in software for over a decade, I've built support teams, taken software to market both small and enterprise for clients and other companies. I very, very rarely write reviews, and even fewer negatively. This experience is just so bad and I've never heard back from an escalation that it's time to "take to the web" so that this can reach someone at S..." Read more
a year ago
ASPQUEEN
"I have been using this site for about 2 months now. I like a lot of things about it but then there's things of course I am absolutely frustrated over. Anytime I need help with a question because the way they label everything and organize it is quite confusing, When I go to chat, my time in the queue is outrageous and the question I am asking is never being..." Read more
2 years ago
Kim R.
Paralegal, Walther Gay and Mack PLC
"Simplybook.me is effective but lackluster. Depending on which features you need and your client/customer volume it may be affordable or expensive. I was pleased with a portion of my experience and I would be willing to try the software again if improvements are made."
2 years ago
Joliat & Partners
"A powerful software for professional use but not at all good for customers. The UX is very bad, people don't understand anything. Your customers will be very often alone in front of your establishment because the system makes cancellations for non payment while the system marks it as paid. Only 10% of people understand the subscription or loyalty system. The..." Read more
2 years ago
Brian
"Good software but there is no real "Free" useable level. Send more than a few email confirmations in a day and get "We detected unusual activity on your account and restricted the sending of emails. If you need more emails to be sent please upgrade to any non-free tariff. If you have not sent many emails please contact to support. We may require some more de..." Read more
2 years ago
Emilie
"En plein paramétrage... Assistance chat ok, le problème majeur pour moi est que les tutos sont en anglais seulement. Pour l'instant je donne un avis favorable, a voir ultérieurement quand mes clientes l'utiliseront je serai plus a meme de faire un retour concret"
2 years ago
Verified Reviewer
"I like the fact it allows the business to be online and see bookings in real time."
2 years ago
Sky
"At the moment we are testing the use as a company... There are a few things we would like to see improved and the fact that you can't add singular custom features is a little annoying. For example: they offer 8 features in the standard plan @£24, if you want one extra feature you'll pay roughly an extra £28 per month because u have to upgrade a whole new pl..." Read more
3 years ago
Gloria M.
Owner, The Table Service LLC
"Its a great tool, so easy for the client side but for the business owner, aye!. Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage."
3 years ago
Nuria M.
Psicóloga de la Salud, Psychology within Reach
"Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata."
3 years ago
Simone B.
Holistic Health Practitioner, Soul Mechanic
"Ordinary. Ease of bookings for clients. Ease setting up"
3 years ago
Verified Reviewer
"I'm extremely disappointed with this company. I had set up a company some time ago but due to some reasons I had let it sit for some time on a free level while on other projects and now my company and all the work I put into setting it up has been deleted and now I've been informed that I can't even recover the work done already and have to start from scratc..." Read more
3 years ago
Ayla Lee
"looks nice, however the scheduling portion is extremely confusing and not user friendly. make your scheduling easier , not 5 different tabs that contradict each other"
3 years ago
Ashley T.
Cna, Knox center
"I like this app and will recommend how easy it is to use. This is easy to book appointments with business or clients. Also has reasonably times to meet and make a apt"
4 years ago
Melissa D
"Simply Book is easy to understand and we use it in conjunction with Service Titan. It is not as customizable as I would like though."
5 years ago
Melissa D.
"SimplyBook. — What do you like best about SimplyBook.me? Simply Book is easy to understand and we use it in conjunction with Service Titan. It is not as customizable as I would like though. — What do you dislike about SimplyBook.me? I do not like that there is no option to have a different AMOUNT of DIFFERENT time slots. For example, I..." Read more
5 years ago
Martin B.
Mentor, Traderiq
"Since the login is already a pain the joy is gone before the work started. None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors."
5 years ago
Anatolie J.
Manager, Agentex
"I had many requests from them, some of them were responding, some were not, they were just guiding me how to use the system just so as not to make the necessary change in their program."
5 years ago
Sara S.
Academic Advisor, Boise State University
"Overall I would definitely recommend testing their demos to see if these would meet your needs, but this product wasn't for me ultimately due to the views being so long and the options looking the same from page to page."
5 years ago
Jeffrey F.
Owner, Weddings By Jeff
"I am using this software very reluctantly because my other software wasn't handling another feature very well and the Customer Facing front end wasn't very nice looking. But in doing so I gave up my Deposit feature from my other software company with all the automated payment processing feature and accounting features. With SimplyBook.me there are very un..." Read more
5 years ago
Stefano L.
KR/JP/ZH-IT Translator, Independent Translator
"Originally, I chose it because I could create unlimited types of bookings in the free plan. The interface looked modern."
5 years ago
John S.
Owner, Tameside Handyman
"IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product. If you only need basic then stick with some of the free options out their. I have made about 20 suggestions with zero idea of when or IF they will even be considered. After trying or looking at around 50..." Read more
5 years ago
User in Information Technology and Services
"UI is friendly and has a nice look and feel. All buttons are easy to see and the color scheme is great."
5 years ago
"It works, but is cumbersome to use. This is our first attempt to take reservations online, so i can't compare. It still seems somewhat difficult to use effectively"
10 months ago