Simpsons International Removals Reviews & Testimonials

4.9 (1,090)

Reviews: 1,090


5
90%
4
9%
3
0%
2
0%
1
1%

99% of customers would recommend Simpsons International Removals

  Showing 4 star reviews only  

MRS Patricia Thompson star-alt star-alt star-alt star-alt star-alt

"Swift collection from London and delivery to my son in New York. 5 days I�m total, including the weekend! We did find the numerous official forms a challenge to complete, but the team were on hand to guide us through and ensure they were completed accurately."

a year ago

FL star-alt star-alt star-alt star-alt star-alt

"I was impressed by the outstanding service I received with the all my many questions many thanks"

a year ago

Marc Kirton star-alt star-alt star-alt star-alt star-alt

"Everything after the second viewing has been superb. Peter was very clear and helpful with advice, to Ross getting my box�s delivered and sorting our date and advising us as a priority. And a great job done by will and colleague collecting and wrapping our things. Only one down side was the initial video call and estimate we had, seemed to be confusing and..." Read more

a year ago

Malcolm star-alt star-alt star-alt star-alt star-alt

"PSS offered a competitive price for my shipment of personal effects to New Zealand and were prompt and helpful in responding to any changes I made to the inventory. The tone of their e-mails and and phone calls has always been friendly and courteous. However on a couple of occasions their revised prices were obviously erroneous, but they quickly corrected an..." Read more

a year ago

Jessie Singh star-alt star-alt star-alt star-alt star-alt

"From the 1st phone call to the last every one was very helpful, polite and answered all my questions. The baggage person that came to pick up was very professional, called me 1/2 hour before he was going to come. Would highly recommend PSS International Removals"

a year ago

Alison Mazanec star-alt star-alt star-alt star-alt star-alt

"UK Communication was consistent and excellent. Delivery guys were most helpful. All well packed. Happy customer."

a year ago

DavidO star-alt star-alt star-alt star-alt star-alt

"The PSS team arrived on time, they were helpful and alerted us to any breakages. We were blessed with good weather which was lucky as they had no floor covering material to prevent carpet smudging in the event of rain. All in all the move went well - no complaints"

a year ago

Mrs T Curran star-alt star-alt star-alt star-alt star-alt

"Whenever I called PSS to ask for clarification about what could or could not be shipped as unaccompanied baggage, or when I asked for advice about how the various forms needed to be completed, they were always very polite and helpful in the manner in which they responded to my many queries."

a year ago

Mel star-alt star-alt star-alt star-alt star-alt

"friendly and efficient"

a year ago

Janet star-alt star-alt star-alt star-alt star-alt

"Quite thorough guidelines and helpsheets . Lots of documentation. Tailored to relocators rather than just shipping a small box although the company can and did provide boxes of an appropriate size."

a year ago

Romaine star-alt star-alt star-alt star-alt star-alt

"Our collection was exactly when quoted and everything went as planned"

a year ago

Peter Roberts star-alt star-alt star-alt star-alt star-alt

"Boxes arrived great. Had a few issues with form filling mainly due to different opening links in email. Otherwise very helpful staff who couldn't do more to help. Would definitely use again."

a year ago

KC star-alt star-alt star-alt star-alt star-alt

"Positive: The guys were friendly and communicative. They let me know they were running behind due to traffic. Negative: They didn't ask if shoes should be removed. They dragged a box across the wooden floor, which left marks, where they should have carried it or put protective flooring down."

a year ago

K Wilson star-alt star-alt star-alt star-alt star-alt

"Positive: The guys were friendly and communicative. They let me know they were running behind due to traffic. Negative: They didn't ask if shoes should be removed. They dragged a box across the wooden floor, which left marks, where they should have carried it or put protective flooring down."

a year ago

Clare King star-alt star-alt star-alt star-alt star-alt

"So far so good, good communication. Hassle free. Great work so far"

a year ago

Afsheen Quasir star-alt star-alt star-alt star-alt star-alt

"Austin Young gave me very good customer service, a very Quick response to all my queries. Good understanding of customers' needs.. The guy (unfortunately I don't remember the name) who picked up the shipment and the one who came to dropped off the boxes, both are very friendly and helpful. Very professional team, easy to deal with."

a year ago

Nico B star-alt star-alt star-alt star-alt star-alt

"So far, we have had our stuff collected so this is not based on the whole process. Collection was organised fairly last minute and still, the boxes were delivered and then collected on the days we wanted. It was quick and easy to set up. PSS were clear about what forms/documents I needed to fill out. The only real negatives are that, I had to pay extra for b..." Read more

a year ago

Tara star-alt star-alt star-alt star-alt star-alt

"Friendly service, made everything go smoothly."

a year ago

Dave star-alt star-alt star-alt star-alt star-alt

"Friendly helpful & professional service"

a year ago

Lisa Martini star-alt star-alt star-alt star-alt star-alt

"Overall I was very happy with the price, service from Joel the driver, and when able to get through on the phone, happy with the help I received. There needs to be better communication, replies to emails. I didn�t receive a message the day before as arranged, therefore, had to subsequently cancel, which meant having the boxes cluttering the house for several..." Read more

a year ago

Sybille star-alt star-alt star-alt star-alt star-alt

"the movers arrived as indicated on time. The crew was friendly and helpful."

a year ago

Andrew star-alt star-alt star-alt star-alt star-alt

"Great professional service. Any questions or query was dealt with quickly, good honest advice. Friendly and helpful people."

a year ago

john packer star-alt star-alt star-alt star-alt star-alt

"The three man team were courteous and respectful."

a year ago

Wendiddd star-alt star-alt star-alt star-alt star-alt

"The communication before delivery was quite good. Able to discuss and repy on matter of urgency. The handling team, actually just one man, was very professional and handled everything with care."

2 years ago

Dude star-alt star-alt star-alt star-alt star-alt

"Not enough proactiveness in status updates and followups, otherwise good and delivery arrived safely."

2 years ago