The Hertford Car Company Ltd Reviews & Testimonials

4.8 (448)

Google Reviews: 280


5
95%
4
5%
3
0%
2
0%
1
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100% of Google users would recommend The Hertford Car Company Ltd

  280 reviews
  4.9/5 average rating

Ozan Suleyman

Ozan Suleyman star-alt star-alt star-alt star-alt star-alt

"Can't fault this company. Friendly and honest from the first phone call to me driving away with my new car."

4 years ago

Google review

Merlin Fox

Merlin Fox star-alt star-alt star-alt star-alt star-alt

"Very helpful staff with a great selection of cars. Ray and the team went above and beyond in preparing my car after I'd test-driven it. Very happy with my CRV!"

4 years ago

Google review

Justin Connolly

Justin Connolly star-alt star-alt star-alt star-alt star-alt

"I initially found The Hertford Car Company through Autotrader as I wanted a local car dealer who would offer me a hassle-free, trustworthy 2nd hand car purchase. From start to finish the process was just that, even letting me drive several cars until I decided on the one I wanted. The car is high mileage but they assured me that it is not a problem, so when..." Read more

4 years ago

Google review

Michael Telford

Michael Telford star-alt star-alt star-alt star-alt star-alt

"Very happy with the BMW. Good price and I was given a very good deal on my part exchange. Great service, no pressure and given plenty of time on my own with the car including a test drive before committing. Highly recommended"

4 years ago

Google review

Nick Headlam

Nick Headlam star-alt star-alt star-alt star-alt star-alt

"Very professional second hand car dealership, no pressure sales and true to their word did everything asked with no hesitation.. Very impressed!"

4 years ago

Google review

mark griffiths

mark griffiths star-alt star-alt star-alt star-alt star-alt

"Easy to do business with, did exactly what they said.."

4 years ago

Google review

Pilot Rikki

Pilot Rikki star-alt star-alt star-alt star-alt star-alt

"I bought a Ford Focus Titanium recently and I am very pleased with it. The whole process was seamless from beginning to end and they were very proffesional, I highly recommend them to anyone looking to buy a car."

4 years ago

Google review

Paul Rigaut

Paul Rigaut star-alt star-alt star-alt star-alt star-alt

"I bought a car from them a few weeks ago. Within a day it became apparent that the automatic transmission was faulty, if only intermittently. Hertford Car Co were extremely helpful and within days had changed the transmission fluid, when this didn’t sort the problem out they arranged for a full gearbox rebuild. This is outstanding customer service and I woul..." Read more

4 years ago

Google review

Elmer

Elmer star-alt star-alt star-alt star-alt star-alt

"Bought a car for my Son this week. Thoroughly professional service from start to finish. Helpful and informative, the process couldn’t have been smoother. Thanks especially to Wes and Loretta for making the transaction so simple. 100% recommend."

4 years ago

Google review

phoebe smith

phoebe smith star-alt star-alt star-alt star-alt star-alt

"Recently purchased a car from the Hertford car company. Really impressed the service which was helpful and professional. I bought a great car for a good price. I can’t recommend the Hereford car company enough!"

5 years ago

Google review

Silky Prince

Silky Prince star-alt star-alt star-alt star-alt star-alt

"Bought a cheap little peugeot 107 over 2 years ago,not a single issue or problem,great car,definitely recommend these guys."

5 years ago

Google review

DAVID CONWAY

DAVID CONWAY star-alt star-alt star-alt star-alt star-alt

"Excellent!"

5 years ago

Google review

Rebecca Whitwick

Rebecca Whitwick star-alt star-alt star-alt star-alt star-alt

"Was a great experience from start to finish. Given time to view the car on my own, all questions were answered fully. Picked up my new car yesterday which had been serviced, mot’d and thoroughly cleaned. Friendly professional service, a great company!"

5 years ago

Google review

Sav Neofitou

Sav Neofitou star-alt star-alt star-alt star-alt star-alt

"Bought my son's first car from here and really happy with the service. Everything agreed at the point of sale was delivered as promised and follow ups were also handled really professionally. My son is delighted with his car! My thanks to Mark and Ray."

5 years ago

Google review

Gerda Hertz

Gerda Hertz star-alt star-alt star-alt star-alt star-alt

"Lovely people. Great customer service. We bought a Honda CRV from them. Few days later there was an issue with a sensor. They went above and beyond to fix it. Would use again"

5 years ago

Google review

Lisa pond

Lisa pond star-alt star-alt star-alt star-alt star-alt

"Was taking my sister's car in for a door latch fault. Staff were helpful, nice waiting area with tea/coffee/water facility and TV. Good self distancing. Am waiting for part to arrive (had to be ordered) for repair to be completed."

5 years ago

Google review

georgina and Emily conway

georgina and Emily conway star-alt star-alt star-alt star-alt star-alt

"Very helpful staff"

5 years ago

Google review

Elizabeth O'donovan

Elizabeth O'donovan star-alt star-alt star-alt star-alt star-alt

"So far so good, just bought a Honda Civic from this company, pick it up later this week, nice friendly, proffessional company so far..would recommend them.."

5 years ago

Google review

Jolie Wolstencroft

Jolie Wolstencroft star-alt star-alt star-alt star-alt star-alt

"I couldn't thank Ray and Mark enough for all their help Great customer service wouldn't go anywhere else for a car very recommend"

5 years ago

Google review

Lee Muncer

Lee Muncer star-alt star-alt star-alt star-alt star-alt

"Very happy with the car I purchased, it was a pleasure to buy thankyou"

5 years ago

Google review

Luke Thelwell

Luke Thelwell star-alt star-alt star-alt star-alt star-alt

"I was really impressed with the service by Hertford. The whole process was easy from initial discussions, getting picked up from the local train station to view the car and the sale with no pressure throughout. Really happy with the car so far so I would highly recommend Hertford."

5 years ago

Google review

Jase

Jase star-alt star-alt star-alt star-alt star-alt

"Great service with friendly helpful and knowledgeable staff - Great after sales service as well. Would definitely consider buying from the Hertford Car Company again and probably will in about 4 years time."

5 years ago

Google review

Jeff Smith

Jeff Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, staff very helpful and knowledgeable."

5 years ago

Google review

Sharon Hooton

Sharon Hooton star-alt star-alt star-alt star-alt star-alt

"Purchased a BMW 2 Series without seeing it during lock down and had to trust a video and information from the sales team. Given confidence to buy by a professional and patient sales person. My car is superb. exactly as described. Prepared to the highest standard. I'm really pleased- Thanks guys! Highly recommended Car dealership."

5 years ago

Google review

Edward Bracken

Edward Bracken star-alt star-alt star-alt star-alt star-alt

"What a great experience , a great team who know how to look after their customers. A perfect and hassle free journey , highly recommend The Hertford Car Company."

5 years ago

Google review