The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

Reviews: 417


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

  Showing 5 star reviews only  

Jeff Smith

Jeff Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, staff very helpful and knowledgeable."

4 years ago

Google review

zhaid H star-alt star-alt star-alt star-alt star-alt

"Great team, easy to talk to, no hard sell. Good at understanding my needs and gauged my level of interest well. Very accommodating and responsive. BMW X5 40e was in mint condition and is a beautiful drive. Director was fully transparent with car history which was validated by previous owner. What really impressed me was when, I appeared to have a big issue..." Read more

4 years ago

Sharon Hooton

Sharon Hooton star-alt star-alt star-alt star-alt star-alt

"Purchased a BMW 2 Series without seeing it during lock down and had to trust a video and information from the sales team. Given confidence to buy by a professional and patient sales person. My car is superb. exactly as described. Prepared to the highest standard. I'm really pleased- Thanks guys! Highly recommended Car dealership."

4 years ago

Google review

russel F star-alt star-alt star-alt star-alt star-alt

"A real genuine friendly group Bent over backwards to help in every way Made everything so easy and always been able to contact them"

4 years ago

edward B star-alt star-alt star-alt star-alt star-alt

"A great experience , professional team who know what they are talking about . A flawless customer journey from beginning to end . I would highly recommend the Hertford Car Company"

4 years ago

Edward Bracken

Edward Bracken star-alt star-alt star-alt star-alt star-alt

"What a great experience , a great team who know how to look after their customers. A perfect and hassle free journey , highly recommend The Hertford Car Company."

4 years ago

Google review

Gary Clarke

Gary Clarke star-alt star-alt star-alt star-alt star-alt

"Had a ‘no pressure - try it out, you’ll like it’ experience today at The Hertford Motor Co. Bought a great motor at a fair price and had that personal/professional feel throughout. Minor issues sorted promptly and effectively. So good we drove the car home! A+"

4 years ago

Google review

Sandra Hughes

Sandra Hughes star-alt star-alt star-alt star-alt star-alt

"Excellent service and after sales care from the Hertford Car Company, had an issue with the car 3 weeks after I purchased it, Ray was true to his word and resolved the problem immediately without any aggravation which in my view is excellent after sales care, would highly recommend this company."

4 years ago

Google review

oli W star-alt star-alt star-alt star-alt star-alt

"The team demonstrated exemplary customer service from the first phone call to handing over the keys. My car was on the more affordable end of their range, but they still valeted it extremely well and treated me as if I were their most important customer. Upon pointing out an unusual noise from the car, they identified the problem immediately, ordered in a pa..." Read more

4 years ago

Lisa Singer

Lisa Singer star-alt star-alt star-alt star-alt star-alt

"Amazing service,very helpful,just let me look round the car,no pressure,if I could give more than 5 stars I would,these guys really care about there business and above all their customers, highly recommended"

4 years ago

Google review

lisa S star-alt star-alt star-alt star-alt star-alt

"Fantastic easy transaction, no hassle nothing to much trouble,thanks guys,highly recommended"

4 years ago

Anton Platt

Anton Platt star-alt star-alt star-alt star-alt star-alt

"Really easy buying my car from Hertford, no pressure, very fair part ex for my car and all a very pleasant experience"

4 years ago

Google review

anton P star-alt star-alt star-alt star-alt star-alt

"Very easy part x and purchase. I dealt with The owner who was very fair indeed which made for a trouble free and easy transaction"

4 years ago

wesley G star-alt star-alt star-alt star-alt star-alt

"Bought a car from this dealership on xmas eve, very friendly and honest. I had the feeling from the beginning that they took pride in what they do. I would defo recommend to others. The car I bought has been brilliant! Thank you."

4 years ago

benjamin L star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish! Answered all my questions. Never any pressure. Mum of the business was great over the phone, would have been nice to meet her. The son and his colleagues were professional and new the car I bought well. They also completed work on the car that they probably didn’t have to do, but they said they always insist on any ve..." Read more

4 years ago

Dave Belton

Dave Belton star-alt star-alt star-alt star-alt star-alt

"Great selection of all types of vehicles even sourced the specific car we wanted low milage and clean Took out old car in part exchange and gave us more than we buy any car! Also took finance option with them as they gave me a competitive quote"

4 years ago

Google review

Dave B star-alt star-alt star-alt star-alt star-alt

"Great selection of all types of vehicles even sourced the specific car we wanted low milage and clean Took out old car in part exchange and gave us more than we buy any car! Also took finance option with them as they gave me a competitive quote"

4 years ago

Richard Griffin

Richard Griffin star-alt star-alt star-alt star-alt star-alt

"I would highly recommend The Hertford Car Company. Extremely helpful, trustworthy, no pressure sales, made the purchase easy from start to finish. Ray and the team couldn’t do enough for us and we’re delighted with the car."

4 years ago

Google review

Abi M star-alt star-alt star-alt star-alt star-alt

"Extremely happy with my purchase, I researched about the car before buying and any further concerns I had, the whole team were happy to discuss. Car is in excellent condition, I bought it 5 months ago and no issues to date. I will return to this company when looking for a car in the future and I recommend to all."

4 years ago

freddie H star-alt star-alt star-alt star-alt star-alt

"I was extremely impressed with the Hertford Car Company. The team were very professional and absolutely charming"

4 years ago

djlenton200804

djlenton200804 star-alt star-alt star-alt star-alt star-alt

"Fantastic people who went the extra mile to get me in the car I wanted and offered a great part exchange price. I look forward to dealing with them in the future. Thanks again guys 5 star service!"

4 years ago

Google review

Lui Pawlow

Lui Pawlow star-alt star-alt star-alt star-alt star-alt

"Audi A6 Absolutely great dealer super quality of service, very helpful . Will never sell the car with any issue You getting a 100% of what you paying for I strongly recommend this dealer they are very exclusive 👌"

4 years ago

Google review

Charaf star-alt star-alt star-alt star-alt star-alt

"Good"

4 years ago

martin T star-alt star-alt star-alt star-alt star-alt

"Following an enjoyable and professional purchase experience with Hertford Car Company (Hertford) I collected my car from them on 4th Nov. Unfortunately, and completely out of their control, after a week an issue occurred. Because I had followed Hertford owner’s advice and had taken out warranty, I was able to take the car to a warranty company approved garag..." Read more

4 years ago

Pam Thomas

Pam Thomas star-alt star-alt star-alt star-alt star-alt

"I have had a recent experience with the Hertford Car Company and I have to say the level of after sales service is exceptional. In particular Ray the owner pulled out all the stops to make sure the issue we had with the car, which had absolutely nothing to do with his company, was addressed expediently. It is so refreshing to find someone who does come acros..." Read more

4 years ago

Google review