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Omar N.
Long Beach, CA
Angel M.
Adelanto, CA
"Recently took my Camry in for service. I paid for the prepaid plan so there was no cost. I set an appt time. Daughters rehab went a little later than plan but called to advise. I was only 15 minutes past my time. Arrived and many of us waited in line for minimum 45 minutes. Advisor attempted to stated I was over an hour past my time so it'll be a walk in. To..." Read more
8 months ago
Cesar M.
San Bernardino, CA
"Sale person and finance people they hidden extended warranty they add with out telling customer and changing deals be aware on contract for extra charges and extras u don't need or not telling you about. Good thing I saw it and remove before sign they not ur friends or to help u get the best deal. They just think how they can get more money out you without t..." Read more
9 months ago
R G.
Phelan, CA
"I used their online SmartPath tool for purchasing a car for my daughter. I was happy with the SmartPath total price, but when I went in to the dealer with the paperwork the price was different. It was over 400 higher than the online SmartPath tool indicated I would pay for the car. Even the added warranty was 125 higher at the dealership than what was indic..." Read more
2 years ago
Yecenia D.
CA, CA
"The only reason this review is rated 2 stars is due to Carolina Renteria Internet sales Associate. If not for her It would be one star. I reached out to Valley Hi Toyota to lease or finance a vehicle. Carolina went above and beyond emailing full vehicle quotes, taking photos of the vehicle, and answering all my questions. The finance department fell through..." Read more
3 years ago
Marissa M.
Big Bear, CA
"This is probably the WORST dealership I have ever dealt with! I walked in looking for NUMBERS on a refinance, and I wasn't listened too at all. I asked for lower payments, they gave me higher.. it was all bull$**t! I go to talk to finance since no one gave me numbers over the phone, in person, or even returned my phone calls, poor finance had to waste time o..." Read more
5 years ago
Liliana L.
Arcadia, CA
"I'm here for an oil change. Two hours and counting! This place must be short staffed in mechanics department or still in training?! My husband who has insomnia was able to sleep. Smh"
7 years ago
Junior B.
Victorville, CA
"Ahh the sales department. Let me first start by telling you if you deal with anyone deal with Dalton! This guy honestly genuinely will try to help you out. He convinced me to give them a shot after I swore them off.I bought 4 cars off of them and after my second I swore I would never buy another off of them. First let me tell you my experience off my..." Read more
7 years ago
sheila n.
San Diego, CA
"They had a car I was very interested in but I live out of town so I had my friend test drive it for me the day before I was going to drive there and buy it. Everything was great so I made my appointment for the following day and I was going to drive up right after work and buy it. I specifically told the person I made the appointment with to let me know if..." Read more
7 years ago
M S.
Fullerton, CA
"Extremely upset with how "important" customer service is. My 2011 Corolla was recalled for the air bags, which wasn't a big deal to bring in.... however there was still no remedy for it. So I decided to see what kind of options were available for me to be able to drive and PAY for a vehicle that would actually be SAFE! My options were very limited...." Read more
8 years ago
"Purchased a 2022 CERTIFIED Toyota 4runner. The sales team were very nice and professional. On the other hand 3 months later I took it for its oil change and inspection. Well the service adviser advised me that my rear brakes were to the bare minimum and my rotors had to be replaced ! Certified pre-owned vehicles are in like-new condition, have passed a rigor..." Read more
4 months ago