Valley Hi Toyota Reviews & Testimonials

4.7 (2,332)

Reviews: 2,332


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

  Showing 3 star reviews only  

Bill Crane

Bill Crane star-alt star-alt star-alt star-alt star-alt

"The team at Valley Hi Toyota, five people, that helped me decide on the right price for the right vehicle were very nice and friendly and knowledgeable. Fortunately, I already knew which vehicle I wanted and how much I was willing to pay for it. Unfortunately, it took almost 6 hours to complete this transaction. This caused me much fatigue and frustration...." Read more

2 months ago

Google review

Deshina Rajeswari Nanthakumar

Deshina Rajeswari Nanthakumar star-alt star-alt star-alt star-alt star-alt

"Do not go here if you are already approved for an auto loan on your own. They failed to listen to me. I was approved for $22k a few days ago from credit union and they still ran hard inquiry and made me apply for their loan although I have 6.69 APR which they can never beat. There is no reason to run credit if already approved through outside loan applicatio..." Read more

3 months ago

Google review

Deshina R.

Deshina R. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I have a 777 credit score. First time buyer and 29 years old woman. They dinged my credit. Do not go here if you are already approved for an auto loan on your own. They failed to listen to me. I was approved for $22k a few days ago from credit union and they still ran hard inquiry and made me apply for their loan although I have 6.69 APR which they can never..." Read more

4 months ago

Travis Driffin

Travis Driffin star-alt star-alt star-alt star-alt star-alt

"I have bought several cars with this dealership. My last purchase the salesperson assured me that they had 2 sets of keys for the vehicle I was buying. Didn't find out that there was only one set after signing all the paperwork. The dealership did nothing to get another key made, except give me excuses. I had to find a locksmith to get a second key made whic..." Read more

6 months ago

Google review

Priscilla Duran

Priscilla Duran star-alt star-alt star-alt star-alt star-alt

"Took my car in love getting service done but noticed my tire valves were gone I paid a lot for them from Toyota and to find out 2 were missing and the other two were very lose"

2 years ago

Google review

Fredy V.

Fredy V. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Todo el servicio está bien en Valley hi Toyota el problema es cuando llevo mi carro al cambio de aceite.. los mecanicos siempre me desconectan las cámaras.. a lo mejor salen en el carro y lo tratan mal por eso lo descontan... Cada vez que lleven sus carros chequen golpes o rayones xq por eso lo descontan para que uno no sepa que dañan los carros le doy un 3..." Read more

2 years ago

Miguel G.

Miguel G. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"Our car is there right now which is a 2019 four Runner for service and there were some slight issues with that when we first got here.While she is taking care of that I am looking at Trucks as I'm thinking of buying that or was actually hoping for the RAV4 Prime.Some guy comes over and try to sell me on a truck which I am open to but one thin..." Read more

2 years ago

Jamie Guzman

Jamie Guzman star-alt star-alt star-alt star-alt star-alt

"This Toyota in Victorville is all over the place when it comes to selling a car be careful going here . I went here before and was trying to lease a Toyota and get approved they ran my credit about 10-15 times with different agencies before coming back telling me they will call me back and sent me on my way . That was very unprofessional and wasn’t right ! P..." Read more

3 years ago

Google review

Juan Torres

Juan Torres star-alt star-alt star-alt star-alt star-alt

"Service and oil change no to good"

3 years ago

Google review

Gena Leming

Gena Leming star-alt star-alt star-alt star-alt star-alt

"Service department messed up a basic oil change twice. While it was irritating to say the least, the staff was very friendly (they always are) and they did make good on the problem."

4 years ago

Google review

Dan W.

Dan W. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Have taken my truck into them twice and spent about $3,500 on repairs. Has far as I can tell they are honest but no Dealer is cheap."

4 years ago

Richard Linsalato

Richard Linsalato star-alt star-alt star-alt star-alt star-alt

"Very friendly. They really make there customers feel welcomed. Free doughnuts and coffee. I'm editing my review for those looking to buy a used Toyota Prius that has more than 80,000 miles on it, don't do it!!! As the Prius ages problems come along that are not under warranty and cost a pretty penny. I had to spend $3000 last year on a new hybrid battery. N..." Read more

5 years ago

Google review

Jonise H.

Jonise H. star-alt star-alt star-alt star-alt star-alt

Covina, CA

"No shuttle was an inconvenience for me. Also when I went to purchase a key tag for my keys, and I asked the clerk if this should fit my keys. She told me I don't know should it fit your key?"

5 years ago

TIFFANY Tye

TIFFANY Tye star-alt star-alt star-alt star-alt star-alt

"Great service for oil change. Fixed engine light with warranty. 😀 I believe when you drop off a car they should check everything not just what you bringing it in for."

5 years ago

Google review

Eduardo Alvarez

Eduardo Alvarez star-alt star-alt star-alt star-alt star-alt

"Front Lady is nice and helpfull."

5 years ago

Google review

Brian Mulford

Brian Mulford star-alt star-alt star-alt star-alt star-alt

"They have a nice little coffee bar and waiting area."

5 years ago

Google review

josue vazquez

josue vazquez star-alt star-alt star-alt star-alt star-alt

"God costumes services"

5 years ago

Google review

Jennifer Weed

Jennifer Weed star-alt star-alt star-alt star-alt star-alt

"Toyota makes superior vehicles, and I will continue to purchase them until that changes. This dealership has sold me 3 cars, and this last experience two days ago was lacking. The salesman was fantastic, no issues with him at all. However, my trade in undervalued, and I waited for hours to complete the sale despite no need for price negotiation or financing...." Read more

6 years ago

Google review

garret houston

garret houston star-alt star-alt star-alt star-alt star-alt

"I hate dealership. They are on you before you get out of your car. But the staff is friendly and knowledgeable"

6 years ago

Google review

marvin mcdaniels

marvin mcdaniels star-alt star-alt star-alt star-alt star-alt

"great salespeople"

6 years ago

Google review

Laura's Insurance Solutions Medicare Health Plans

Laura's Insurance Solutions Medicare Health Plans star-alt star-alt star-alt star-alt star-alt

"No extraordinary experience, I had to wait and got charge full price for sentetic oil even with a coupon! It will be nice for them to once in a while to throw a car wash, vacuum your car, give some car freshener etc. You know. I have been with Toyota forever, this is my third car purchased, and I had never received any thank you gift, it doesn’t have to be b..." Read more

6 years ago

Google review

Tom Sparks

Tom Sparks star-alt star-alt star-alt star-alt star-alt

"Long waiting times"

6 years ago

Google review

wayne sheets

wayne sheets star-alt star-alt star-alt star-alt star-alt

"Very positive, great customer service . Valley Hi Toyota 👍 .Tyler was very helpful today, with getting me set up with a new battery. Great battery, great price , great warranty. Thank you Valley Hi Toyota"

6 years ago

Google review

Benene Dotta Craig

Benene Dotta Craig star-alt star-alt star-alt star-alt star-alt

"Came in for service— simple tire rotation, multi-point— no oil change or anything... 3 hours later, even WITH an appointment, I finally got the car back. Too much time for such minor work."

6 years ago

Diana Pittman

Diana Pittman star-alt star-alt star-alt star-alt star-alt

"They have lost me as a customer because of their prices."

6 years ago

Google review