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685 reviews
4.6/5 average rating
Damion H.
San Jose, CA
Cheryl E.
Clifton, NJ
"We always go to What A Room for our furniture needs, and for the second time around, I wasn't disappointed with how the overall look came out. Steven Lam, a young entrepreneur, has a lot to offer, in terms of his interior design insights and suggestions, pretty reasonable practical furniture costs too! Very easy to deal with, knowingly that we ordered a bun..." Read more
4 years ago
Cheryl E.
Clifton, NJ
"We always go to What A Room for our furniture needs, and for the second time around, I wasn't disappointed with how the overall look came out. Steven Lam, a young entrepreneur, has a lot to offer, in terms of his interior design insights and suggestions, pretty reasonable practical furniture costs too! Very easy to deal with, knowingly that we ordered a bun..." Read more
4 years ago
Marcos M.
San Jose, CA
"I've been looking for a nice and comfortable couch for a few weeks, so I went to "What A Room" and I do not regret my purchase everything is perfect my family love it!
People are friendly, helpful, they don't force you to buy.
There are a lot of choices.
See ya next shopping!"
4 years ago
Marcos M.
San Jose, CA
"I've been looking for a nice and comfortable couch for a few weeks, so I went to "What A Room" and I do not regret my purchase everything is perfect my family love it! People are friendly, helpful, they don't force you to buy. There are a lot of choices. See ya next shopping!"
4 years ago
Serena K.
Fremont, CA
"Can't wait to buy more furniture!! Patio furniture is next on the list. They have a lot of options and styles and they are always giving great suggestions and input based on photos I show them. Very helpful and easy to communicate with."
4 years ago
Serena K.
Fremont, CA
"Can't wait to buy more furniture!! Patio furniture is next on the list. They have a lot of options and styles and they are always giving great suggestions and input based on photos I show them. Very helpful and easy to communicate with."
4 years ago
Diana P.
San Jose, CA
"My roommate and I went here to look around for some furniture for our new place. Upon entering the showroom, we were greeted from a distance and both gentleman were wearing face masks for our protection. Dan helped us and was very professional and helpful. He was very knowledgeable and help us to imagine what the furniture would look like with the space we s..." Read more
4 years ago
Diana P.
San Jose, CA
"My roommate and I went here to look around for some furniture for our new place. Upon entering the showroom, we were greeted from a distance and both gentleman were wearing face masks for our protection. Dan helped us and was very professional and helpful. He was very knowledgeable and help us to imagine what the furniture would look like with the space we s..." Read more
4 years ago
Will C.
Palo Alto, CA
"Right as Covid-19 was hitting, we had ordered some chairs, a 1.5 sized love seat, restuffing of sofa cushions and resizing of the sofa legs. Steve - the owner - has been very gracious and did what could be done during this difficult time to finish the order. Restuffing the couch cushions proved to be the most challenging, since one of his suppliers was mos..." Read more
4 years ago
Will C.
Palo Alto, CA
"Right as Covid-19 was hitting, we had ordered some chairs, a 1.5 sized love seat, restuffing of sofa cushions and resizing of the sofa legs. Steve - the owner - has been very gracious and did what could be done during this difficult time to finish the order. Restuffing the couch cushions proved to be the most challenging, since one of his suppliers was mos..." Read more
4 years ago
Moe E.
Morgan, UT
"I was very happy and impressed with the service I received from Quynh at What A Room. I had been searching all over the Internet for a particular piece of furniture that had apparently been discontinued. I found a few, and for decent prices, but for one reason or another it did not work. The most common problem was delivery availability. When I found What A..." Read more
4 years ago
Moe E.
Morgan, UT
"I was very happy and impressed with the service I received from Quynh at What A Room. I had been searching all over the Internet for a particular piece of furniture that had apparently been discontinued. I found a few, and for decent prices, but for one reason or another it did not work. The most common problem was delivery availability. When I found What A..." Read more
4 years ago
Diana L.
Santa Clara, CA
"We had trouble finding what we were looking for "off the shelf" because we wanted a double chaise. So happy we came across What a Room and was able to customize our couch to the exact dimensions and comfort we wanted. Ordering was smooth with Daniel's help and delivery staff was friendly. We are enjoying our new couch, esp during SIP."
4 years ago
Diana L.
Santa Clara, CA
"We had trouble finding what we were looking for "off the shelf" because we wanted a double chaise. So happy we came across What a Room and was able to customize our couch to the exact dimensions and comfort we wanted. Ordering was smooth with Daniel's help and delivery staff was friendly. We are enjoying our new couch, esp during SIP."
4 years ago
Love F.
San Francisco, CA
"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more
4 years ago
Love F.
San Francisco, CA
"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more
4 years ago
Christopher W.
Dublin, CA
"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more
4 years ago
Christopher W.
Dublin, CA
"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more
4 years ago
Ilana T.
Manhattan, NY
"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was modern with metal legs, comfortable, and could withstand my toddler. However, every..." Read more
4 years ago
Ilana T.
Manhattan, NY
"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was modern with metal legs, comfortable, and could withstand my toddler. However, everywhere I..." Read more
4 years ago
Scott P.
San Jose, CA
"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more
4 years ago
Scott P.
San Jose, CA
"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more
4 years ago
Stephanie G.
San Jose, CA
"After having a nightmare experience with Living Spaces, Steven and his team were able to turn our nightmare furniture buying experience into a dream! Walked in to the showroom and fell in love very quickly with the Danny sofa and was able to fully customize our couch and oversized chair in this style at a lower price than Living Spaces. We took all measurem..." Read more
5 years ago
Sherri S.
Redwood City, CA
"What a couch, and What great service! I found this place online after searching for a new sectional in all the usual places. I explained to Steven that I was looking for a sectional with a bit of structure, the ability to choose my fabric, and a single cushion in each direction. He said they could customize a design based on a model on the showroom floor..." Read more
5 years ago
"Working with Daniel was a blessing. He was able produce the sofa that was our vision. We are so pleased with the way it looks that we will continue to do business with What-A-Room and Daniel again. I have recommend them to our friends and family."
4 years ago