Yelp 
Google 
Michael Costello
Thi-Van Nguyen
"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more
16 days ago
Google review
J Fang
"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more
2 months ago
Google review
Andrew Martin
"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more
2 months ago
Google review
Chartchapol Pannaew
"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more
2 months ago
Google review
Adam Berry
"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."
3 months ago
Google review
Alex H.
Huntington Beach, CA
"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more
4 months ago
Imogene Z. Smith
"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"
4 months ago
Google review
Janet M. Roney
"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more
4 months ago
Google review
Chuck Bond
"Great sales experience in the showroom and throughout our customization process, resulting in a sofa we’re vey happy with. The only negative was a promised “call to schedule delivery about a week before the furniture is completed” never happened. We had less than 24 hours notice via text message informing us of the impending delivery. A call to the showroom..." Read more
4 months ago
Google review
s pulos
"THANK YOU for a great sofa buying experience from start to finish! From the welcome from Duy and all the staff when we walked in to the delivery everything was very professional and you could tell they know and care about their products. Duy was very patient (the multiple times we came in) and listened to what we needed and could guide us to what would work-..." Read more
4 months ago
Google review
Lucy Haab
"OUTSTANDING CUSTOMER SERVICE FROM START TO FINISH! I'M VERY HAPPY WITH THE CUSTOM FURNITURE WHICH THEY HAVE MADE FOR ME AS I COULDN'T FIND WHAT I WANTED WHEN I SEARCHED EVERYWHERE FOR PIECES I NEEDED. I TOLD THEM EXACTLY WHAT I WANTED IN THE STYLE AND COLORS AND GOT THEM EXACTLYAS I WANTED THEM WITH GREAT PRICES AS WEL!"
4 months ago
Google review
Sikeli Cama
"We had visited Ashley Home Store and Living Spaces in search of a sectional that would fit our space, but were unable to find the right couch. After visiting What a Room, we found that they could customize any of their furniture to our exact specifications. Duy helped us choose everything down to the material and dimensions. It was delivered on time as promi..." Read more
4 months ago
Google review
William Fu
"One of the best decision I've made this year is buying a sofa from What A Room, they are extremely comfortable!"
4 months ago
Google review
Takahiko Saito
"Great customer service. We went in with something in our mind, but ended up with ordering something very different after hours of consultation."
4 months ago
Google review
Abhik Roy
"A+ experience. Salesman was friendly and willing to be of service. No issues with delivery and install. Thank you!"
4 months ago
Google review
Sabrina L.
West San Jose, San Jose, CA
"The show room is well organized. Also the salesperson is very helpful and try hard to find the best solution for the clients."
4 months ago
Ray Shafazand
"Great selections, Fair pricing and awesome customer service."
4 months ago
Google review
Eric B
"The process of choosing and designing our L-shaped sectional couch. We went with the Florida. The quality of the couch is very high and comfortable. The only reason for not 5 stars was the delivery process. The two delivery gentlemen were nice and one even washed his hands to not get the couch dirty. However during loading into the house, one of them pushe..." Read more
4 months ago
Google review
Wayne Kamiya
"We moved into a new house 3 months ago and decided to replace nearly all of our old furniture with new. We went to so many furniture stores, Macys, etc, but the moment we walked into What a Room's showroom, we knew we found the right place to buy our new furniture. We furnished our master bedroom, living room, and dining room with beautiful furniture we..." Read more
4 months ago
Google review
son monte
"The best furniture store. We are in loved with our couch. Thank you so much."
5 months ago
Google review
andy truong
"This place has outstanding customer service. I was looking to redesign my home and decided to try out What A Room. Steven Lam was the person that helped me through the whole process. Not only did he provided amazing insights, he made the ordering process as simple as possible. Aside from that, I could not be happier with the result of the changes and the fur..." Read more
5 months ago
Google review
Rong Z.
West San Jose, San Jose, CA
"My wife and I came to the store too late to enjoy the TG discounts in late November, but Daniel gave them to us anyway (thank you!). He came to our house to measure the sizes of our family room and the dining area, and quickly designed the furniture layout for us (all free of charge). We were very impressed by the quality of his design, which really brought..." Read more
5 months ago
Leslie W.
Redwood City, CA
"Went to their store for Black Friday/Thanksgiving weekend after finding them online. We considered several high end custom sectional sofas online sites and were feeling anxious about buying without being able to sit on the product.Steven was incredibly helpful and patient with our design needs on achieving the look we wanted balanced with comfort-- i..." Read more
5 months ago
Lida Z.
San Francisco Bay Area, CA
"Me encanto la tienda y el servicio es muy bueno y los precios guaho se las recomiendo"
6 months ago
"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."
6 days ago