What A Room Reviews & Testimonials

4.7 (878)

Reviews: 878


5
84%
4
8%
3
2%
2
1%
1
4%

92% of customers would recommend What A Room

Murali Mahalingam

Murali Mahalingam star-alt star-alt star-alt star-alt star-alt

"We absolutely love our sofa from What A Room. It’s become the most used and piece of furniture in our home!"

13 hours ago

Google review

Kim Perez

Kim Perez star-alt star-alt star-alt star-alt star-alt

"I recently purchased a Daphne U-shaped Sectional and the quality was amazing. Very comfortable and sturdy. I was a bit nervous choosing a fabric that was lighter than my previous sofa since I have a 2 & 4 year old but seeing that What A Room offered performance fabrics, eased my worry. I decided to go with Delray Sand and it’s perfect. So easy to wash and re..." Read more

15 hours ago

Google review

Sergio Ibarra

Sergio Ibarra star-alt star-alt star-alt star-alt star-alt

"Definitely recommend What A Room! I purchased a Daphne Sofa and the quality was great. Thank you for the punctual delivery and the various performance fabrics I was able to choose from. Customer service was also excellent. Thank you for all your help."

15 hours ago

Google review

린휘홍

린휘홍 star-alt star-alt star-alt star-alt star-alt

"Really happy with our sofa from whataroom. The customization options were great, and the team made the process easy and smooth. The final product looks great and fits our space perfectly. Would recommend!"

4 days ago

Google review

Linda Forbes

Linda Forbes star-alt star-alt star-alt star-alt star-alt

"Overall, I'm very pleased with the furniture. The color is beautiful and perfect for my living room. It appears to be very well-made. I was not happy with the delivery. I was given a time slot from 3 to 5, and it was not delivered until 7:30 PM. I wasn't able to attend a concert for which I had paid a ticket so I am out $25."

4 days ago

Google review

Aman Madaan

Aman Madaan star-alt star-alt star-alt star-alt star-alt

"Great place for custom sofa. Very flexible with dimensions and style. Delivery experience was on time, smooth and professional."

19 days ago

Google review

Peter Thai

Peter Thai star-alt star-alt star-alt star-alt star-alt

"What a pleasantly surprising experience! Duy at What-A-Room was awesome to work with. He spent time to explain the pros and cons of each model, answered all our questions, provided multiple quotes, and after all that, there was no pressure from him to buy. Absolutely great service. The couch itself feels solid, is made of nice materials, and seems to be ma..." Read more

21 days ago

Google review

Michelle Chen

Michelle Chen star-alt star-alt star-alt star-alt star-alt

"Had a great experience with What a room! The staff was helpful in helping me create a custom couch specific to my liking and my living space, and the process of ordering, picking a fabric, and delivery was very seamless. There are so many options to choose from, so there's an option for everybody. I have been loving my new couch as it's very supportive and c..." Read more

2 months ago

Google review

A Allen

A Allen star-alt star-alt star-alt star-alt star-alt

"In love with my new sofa! It’s simply gorgeous, perfect height, width and beautiful fabric. Amazingly comfortable, What a Room was so accommodating in my custom requests, I expect to have this sofa for many years to come, a great company to work with, highly recommend their quality and the very nice people who made sure I had the sofa I dreamed of, thanks!"

2 months ago

Google review

Quynh Do

Quynh Do star-alt star-alt star-alt star-alt star-alt

"The experience was very good and the couch came when we expected it. Delivery service was good and they set everything up. It is helpful to go to showroom to have them help you figure out what you need."

2 months ago

Google review

Shringa Bais

Shringa Bais star-alt star-alt star-alt star-alt star-alt

"After checking out several other brands, we were frustrated by the poor quality-to-price ratio elsewhere. What A Room offers far better value and build quality. We recently received our Florida Sofa with Chaise and we are super happy with it. The service provided was exceptional from understanding our needs to giving us helpful suggestions on customization..." Read more

3 months ago

Google review

Ben Stafl

Ben Stafl star-alt star-alt star-alt star-alt star-alt

"Incredible product, incredible customer service."

3 months ago

Google review

Mary Frances Lynch

Mary Frances Lynch star-alt star-alt star-alt star-alt star-alt

"We love our What a Room couch. We'd looked at a lot of furniture stores without finding exactly what we wanted. The guys there helped us pick the perfect couch for us. It has the right seat depth and height for us. We have a large room and were looking for the right size. We gave them measurements of our room and they drew a sketch and helped us pick the rig..." Read more

3 months ago

Google review

Arianna Kan

Arianna Kan star-alt star-alt star-alt star-alt star-alt

"A Reddit review led me to What A Room, so I went to check out their showroom, which was thankfully nearby. I've been searching for a high-quality, sturdy couch for months, but needed to be able to test out the couch before buying it. Big shoutout to the staff—especially Duy—for their patience and helpful brainstorming sessions that helped me land on a couch..." Read more

3 months ago

Google review

Duy Linh Doan

Duy Linh Doan star-alt star-alt star-alt star-alt star-alt

"Great experience with the recent purchases - Great quality custom built furniture - Very helpful and friendly staff (specially delivery team). Thanks."

4 months ago

Google review

Mischa Hepner

Mischa Hepner star-alt star-alt star-alt star-alt star-alt

"The purchasing and delivery experience was excellent. The follow up service when I tried to get different size legs was not."

4 months ago

Google review

Alex Campos

Alex Campos star-alt star-alt star-alt star-alt star-alt

"The team at What a Room was very helpful and patient and knowledgeable which was helpful in getting us the right sofa. And the delivery guys were professional. Thank you for making this possible for us."

4 months ago

Google review

Bez1980

Bez1980 star-alt star-alt star-alt star-alt star-alt

"Quality and customer service was fantastic. We were able to customize the side we wanted to our exact dimensions, pick our fabric, and quality/density of the foam. It was a great experience and the sofa was made quicker than they quoted us."

4 months ago

Google review

Kim T. Nguyen

Kim T. Nguyen star-alt star-alt star-alt star-alt star-alt

"I recently bought a bed frame from What a Room. Came in and worked with Dan on placing the order, and was told that delivery would be within a week or two. Placed the order Monday, received a text that Friday for delivery the next day, Saturday. I had white glove delivery. The delivery guys were quick, nice, courteous, and clean. The process from beginning t..." Read more

4 months ago

Google review

Claire Jin

Claire Jin star-alt star-alt star-alt star-alt star-alt

"After searching for a long time and visiting numerous furniture stores, we were beginning to think we'd never find a couch that met our very specific requirements… until we stumbled upon What a Room. What truly sets them apart is the incredible customizability of their couches. We were able to tailor the design perfectly to fit our space and needs. Also, th..." Read more

4 months ago

Google review

Sonny Vu

Sonny Vu star-alt star-alt star-alt star-alt star-alt

"We had a great experience ordering our couch from What A Room. Duy helped us from the design phase all the way to the delivery of our couch. There is no detail too small that Duy didn't help us consider while designing the couch. We ultimately are happy with our couch. It's looked great, felt comfortable and survived our young daughters. So far so good!"

4 months ago

Google review

Thinh Nguyen

Thinh Nguyen star-alt star-alt star-alt star-alt star-alt

"Wifey and I were looking for a couch for our first place together and what a room had exactly what we were looking for! We ordered the Daphne Sophie chaise sofa and Danny walked us through every step of the customization process. We were able to pick the exact dimensions, cushions, fabric and even the style of legs for our piece. Danny was extremely helpfu..." Read more

5 months ago

Google review

Susan Willats

Susan Willats star-alt star-alt star-alt star-alt star-alt

"I am so glad we discovered What a Room! We were looking for a sectional that would fit in our small mid-century house, and we found it. We were able to customize it (cushion softness, depth of seat, wood color, upholstery), and the customer service is top-notch. Highly recommend!"

5 months ago

Google review

Nicole Fitzhugh

Nicole Fitzhugh star-alt star-alt star-alt star-alt star-alt

"We first heard about this company from a pet-friendly message board. We went in looking for something that would stand up to our dog but found really stylish and comfortable furniture, American made even! We got excellent service both times we visited before we ordered, very friendly and personal, with good recommendations on size and fit. Can't wait until t..." Read more

7 months ago

Google review

Olivia

Olivia star-alt star-alt star-alt star-alt star-alt

"I have had this sofa for a few years and finally found time to write a review. I first came here through a friend’s recommendation and was amazed by the customization service. You can show them the style you want, even from high end brands, and they will make a sofa almost identical at a much more affordable price. After three to four years of use, my sofa i..." Read more

7 months ago

Google review