Yelp 
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685 reviews
4.6/5 average rating
Daniel B.
New Orleans, LA
Daniel B.
New Orleans, LA
"They will make a couch anyway you want and make sure that it's done right and they understand your situation and requirements"
5 months ago
Juaquin S.
Sunnyvale, CA
"Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Worst service."
6 months ago
Bryan K.
Titusville, PA
"Terrible customer service. Was to have free white glove set up. Upon arrival I was told it would be dropped in the road. Upon speaking with customer service they agreed I should have the service but couldn't arrange it in my area so it would be brought to the house. When they tried to deliver it they were going to drop it in the road. I refused and then..." Read more
7 months ago
Bryan K.
Titusville, PA
"Terrible customer service. Was to have free white glove set up. Upon arrival I was told it would be dropped in the road. Upon speaking with customer service they agreed I should have the service but couldn't arrange it in my area so it would be brought to the house. When they tried to deliver it they were going to drop it in the road. I refused and then..." Read more
7 months ago
Ann R.
Campbell, CA
"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more
7 months ago
Ann R.
Campbell, CA
"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more
8 months ago
Gabriel G.
San Francisco, CA
"What A Disappointment. I had such a difficult time getting in contact with a store representative to make adjustments to my custom couch after I received it. I had to call and email them so many times just to establish initial contact and when I finally got in touch it was so tedious for them to address my concerns in a reasonable amount of time. Staff was v..." Read more
8 months ago
Gabriel G.
San Francisco, CA
"What A Disappointment. I had such a difficult time getting in contact with a store representative to make adjustments to my custom couch after I received it. I had to call and email them so many times just to establish initial contact and when I finally got in touch it was so tedious for them to address my concerns in a reasonable amount of time. Staff was v..." Read more
8 months ago
Louis P.
Sunnyvale, CA
"We love our couch. Amazing service. Hoping it holds up. Do not buy your couch from anywhere else. These are MADE IN USA!!!"
8 months ago
Jack R.
Fountain Valley, CA
"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."
8 months ago
Jack R.
Fountain Valley, CA
"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."
8 months ago
Carine M.
San Francisco, CA
"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more
9 months ago
Carine M.
San Francisco, CA
"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more
9 months ago
M M.
San Jose, CA
"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"
9 months ago
M M.
San Jose, CA
"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"
9 months ago
Rohit K.
North San Jose, San Jose, CA
"Great service. Very helpful and knowledgeable staff. Dan was especially amazing, very patient and helping us with all the questions"
a year ago
Tammy L.
Fremont, CA
"Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all optio..." Read more
a year ago
Jack H.
CA, CA
"They have good stocks of inventory and nice customer services. So many well designed furniture for home or office."
a year ago
Alex H.
Huntington Beach, CA
"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more
a year ago
Sabrina L.
West San Jose, San Jose, CA
"The show room is well organized. Also the salesperson is very helpful and try hard to find the best solution for the clients."
a year ago
Rong Z.
West San Jose, San Jose, CA
"My wife and I came to the store too late to enjoy the TG discounts in late November, but Daniel gave them to us anyway (thank you!). He came to our house to measure the sizes of our family room and the dining area, and quickly designed the furniture layout for us (all free of charge). We were very impressed by the quality of his design, which really brought..." Read more
a year ago
Leslie W.
Redwood City, CA
"Went to their store for Black Friday/Thanksgiving weekend after finding them online. We considered several high end custom sectional sofas online sites and were feeling anxious about buying without being able to sit on the product.Steven was incredibly helpful and patient with our design needs on achieving the look we wanted balanced with comfort-- i..." Read more
a year ago
Lida Z.
San Francisco Bay Area, CA
"Me encanto la tienda y el servicio es muy bueno y los precios guaho se las recomiendo"
a year ago
M M.
San Jose, CA
"Bought a sofa and two chairs. The guys are awesome! Seriously I gave them a run for their money and they kept up with nothing but laughter and smiles. I would highly recommend them!!"
a year ago
"They will make a couch anyway you want and make sure that it's done right and they understand your situation and requirements"
5 months ago