Yelp 
Google 
685 reviews
4.6/5 average rating
Tarun S.
San Jose, CA
Alexandra G.
San Jose, CA
"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a deliv..." Read more
7 years ago
Alexandra G.
San Jose, CA
"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a delivery da..." Read more
7 years ago
Jason M.
Pleasanton, CA
"I like the idea of this place. They have enough of a selection and if you want a couch you can pick a fabric and they will make it to your dimensions and style in about two weeks. Prices include delivery and the pieces we selected are made in California. We found what we wanted quickly and got it ordered. There was some drama with the after order service..." Read more
8 years ago
Ishika B.
San Jose, CA
"The staff is rude. I bought a sofa from them but they did not give us the pillows. After calling and visiting them many time they made pillows which were huge for my sofa. They themselves agreed that the size is not appropriate. After calling and visiting them again many times I still haven't received my pillows. Also, they don't care about the customer. I w..." Read more
8 years ago
Ishika B.
San Jose, CA
"The staff is rude. I bought a sofa from them but they did not give us the pillows. After calling and visiting them many time they made pillows which were huge for my sofa. They themselves agreed that the size is not appropriate. After calling and visiting them again many times I still haven't received my pillows. Also, they don't care about the customer. I w..." Read more
8 years ago
Pink M.
San Jose, CA
"Original " I went to the shop early December in 2015 and we ordered a customized sofa along with extra pillows. While we were ordering it, the owner was really nice and friendly. So we immediately ordered everything. And after they delivered the sofa, we realized the customized part was not there, it was the original sofa we saw in the store. So basically, t..." Read more
9 years ago
Monica W.
San Francisco, CA
"I really wanted to love this place. Initially, I had a pretty good experience when ordering my custom couch, it was pretty seamless. However, after I placed the order, everything went downhill from there. I never had any follow up from the store and always had to reach out to them regarding the delivery schedule. The salesperson always seemed to be in a hurr..." Read more
9 years ago
C S.
San Jose, CA
"I echo Amanda's comments below. I am a bag of mixed feelings at this point. My husband & I received our custom sofa a little over a week ago and though the fabric quality and frame seem solid, it isn't as we had designed it. We summarized all the issues for the manager on the phone + text and have been in contact ever since regarding our options. He's be..." Read more
9 years ago
C S.
San Jose, CA
"I echo Amanda's comments below. I am a bag of mixed feelings at this point. My husband & I received our custom sofa a little over a week ago and though the fabric quality and frame seem solid, it isn't as we had designed it. We summarized all the issues for the manager on the phone + text and have been in contact ever since regarding our options. He's be..." Read more
9 years ago
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need. ..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need...." Read more
9 years ago
Kenji Y.
Cupertino, CA
"Simple small show room that shows you the bare essentials.
It seems like you choose the style and firmness and they can customize it the combination for you.
The worker tried to be helpful while he still assisted other customers."
10 years ago
Suzy O.
Van Nuys, CA
"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."
10 years ago
Suzy O.
Van Nuys, CA
"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."
10 years ago
Devyani G.
Sunnyvale, CA
"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more
11 years ago
Devyani G.
Sunnyvale, CA
"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more
11 years ago
Jen S.
East Bay, CA
"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more
11 years ago
Jen S.
East Bay, CA
"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more
11 years ago
Jane W.
New Haven, CT
"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more
12 years ago
Jane W.
New Haven, CT
"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more
12 years ago
Denise L.
Santa Clara, CA
"Havent bought anything here yet, but stopped by today to look at a sectional. Their items on display are at super low prices, good quality and they deliver for only $40! Dan was helpful in answering our questions, and well definitely be buying stuff here soon!"
12 years ago
Denise L.
Santa Clara, CA
"Havent bought anything here yet, but stopped by today to look at a sectional. Their items on display are at super low prices, good quality and they deliver for only $40! Dan was helpful in answering our questions, and well definitely be buying stuff here soon!"
12 years ago
"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."
6 years ago