Yelp 
Google 
118 reviews
4.9/5 average rating
Patrick LaVictoire
Naveena
"Steven and Quynh helped us a lot in furnishing our home. They have a great collection and guides you the right furniture that would suit your decor. Strongly recommend this place for a new sofa or furnishing.."
3 years ago
Google review
Tushar Gupta
"Great furniture. Very helpful staff."
3 years ago
Google review
Theodore Winand
"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more
3 years ago
Google review
Saravanan Selvam
"My wife and I have been looking for sectionals for a few months now. We are so pleased to have found this gem of a store! The product choices and the customization of color/fabric/style/firmness is just phenomenal. Grateful to Steven for the guidance throughout the process as we were torn between three different choices. Very excited to see our customized se..." Read more
3 years ago
Google review
mohammad rezvani
"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more
3 years ago
Google review
Falguni Patel
"Good customer service!"
3 years ago
Google review
Andrea Brisker
"Incredibly helpful staff. Would recommend checking this place out to anyone in the market for a couch."
4 years ago
Google review
Livia Ulicna
"We really liked the experience in What a room and we will definitely come back. We bought sofa and ottoman, made exactly based on our wishes. The expected delivery was 3-4 weeks and it was 4 weeks to the day, which in COVID situation is really fast."
4 years ago
Google review
Johnson K
"Recently got a customized bed frame and mattress from here. I shopped around, checking out other furniture and mattress stores, but ended up getting both here cuz it was just the best value out of all the stores I checked out. Not only is the price very reasonable, but the quality is also top-notch...gone are the college days of taking furniture off the stre..." Read more
4 years ago
Google review
Sarah Chen
"I had a hard time finding a king-sized bed frame that both my husband and I would like. So we came to What a Room since they also offered custom options. Steven was very helpful in providing us with different bed frame suggestions. He was always quick to respond to my many questions via email and provided a lot of valuable insight. When we decided to go..." Read more
4 years ago
Google review
Ok
"Great service and very customizable couch / sofa ordering"
4 years ago
Google review
Katherine Grubbs
"Incredible personalized shopping experience.... helped me design guest room with bed, side tables, and dresser. Amazing quality for price. Kind patient and accommodating. Will continue to be a repeat customer. Family owned. They will work with you, comb through books of endless possibilities and help you design the perfect space. Photos included of bedroom..." Read more
4 years ago
Google review
Carlos Oporta
"The custom sofa I ordered came out perfect. Dan is the best!"
4 years ago
Google review
Le Nguyen
"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more
4 years ago
Google review
Francisco Infante
"Great service, attention and options. We purchased 3 beds and mattresses from this store and we’re very satisfied with the products. Steven and Daniel were very helpful, giving recommendation and helping us narrow down the type of mattress that worked best with the beds we chose. I highly recommend this store, much better option than bigger furniture store..." Read more
5 years ago
Google review
Tony Phan
"Great shop with a huge selection of furniture. I especially like the modern collections. Great service. Ask for Dan. Got my couch on time too."
5 years ago
Google review
Henry626
"Got some furniture for our new home. Great experience. Quality items, great services!"
5 years ago
Google review
Christina Duong
"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more
5 years ago
Google review
Ruth Rodriguez
"Very helpful staff. Have fabric samples out on most every sofa. Well lighted, clean and organized."
5 years ago
Google review
Tiffany Tran
"Highly recommend this place! The service is outstanding! Thanks steve!"
5 years ago
Google review
Abhishek Rai
"Great service, staff and prices."
5 years ago
Google review
J Alcantara
"While shopping for gizmos and gadgets at Fry's for our new home, we noticed a furniture store on Google Maps that was right across from us and decided to check it out. For large purchases, I'm fairly selective when deciding who I'll do business with and primarily consider customer service/experience, product quality, and then cost, because I've gone through..." Read more
5 years ago
Google review
Antoine Nguyen
"Steven and Dan are great! They are super friendly and straight forward. My wife and I really like this place because they are the price are very reasonable and they carry a large selection of modern styles. I would highly recommend checking this place out!"
5 years ago
Google review
Chengkai Guo
"Overall good quality with reasonable price"
5 years ago
Google review
"Two things really stand out for me here: the degree of customization, and the fact they're actually delivering on time in 2021. (The latter has an obvious reason: massive shipping delays from China push anything into backorder unless it's made here, which separates What A Room from the chain stores.) Before finding them, I'd ordered a custom sectional from..." Read more
3 years ago