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685 reviews
4.6/5 average rating
Tony M.
Mountain View, CA
Gj D.
Santa Clara, CA
"Whataroom has a pleasant, modern display, not too crowded compared to other stores. Steven was courteous, very detailed and thorough, answered any questions we had, and didn't pressure us to buy. The price of the sectional sofa we picked was higher than other stores. However, based on what we saw and Steven's detailed explanations, we feel that it's of go..." Read more
a year ago
Gj D.
Santa Clara, CA
"Whataroom has a pleasant, modern display, not too crowded compared to other stores. Steven was courteous, very detailed and thorough, answered any questions we had, and didn't pressure us to buy. The price of the sectional sofa we picked was higher than other stores. However, based on what we saw and Steven's detailed explanations, we feel that it's of go..." Read more
a year ago
Dimple P.
Oakland, CA
"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"
a year ago
Dimple P.
Oakland, CA
"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"
a year ago
Carl S.
San Jose, CA
"I recently visited the home decor store and was blown away by the extensive selection they had to offer. From trendy pieces to timeless classics, they had something for every style and budget. The staff was knowledgeable and helpful, guiding me through the store and offering great suggestions. I left with beautiful decor pieces that have completely transform..." Read more
a year ago
Shirley H.
Sunnyvale, CA
"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more
a year ago
Shirley H.
Sunnyvale, CA
"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more
a year ago
Brian L.
San Diego, CA
"Recently moved into my new apartment and What A Room ended up being a one stop shop for all of my furnishing needs. They offered great customer service and had a large catalog of products over several different vendors for me to look at for my dining room and bed room furniture. Even though it's looking through vendor booklets, items were accurate as pictur..." Read more
a year ago
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
Kevin H.
San Jose, CA
"I had ordered a custom sectional (for our parents) from this business a few years ago and was so satisficed with the quality that we returned to order another set for ourselves. We had ordered a sectional and a sofa about a month ago. Duy had helped us out both times and he was fantastic. He went over every detail with us such as: height, depth, widt..." Read more
2 years ago
Katy C.
Redwood City, CA
"What A Room exceeded our expectations in every way. This is the place to go for incredible selection and quality at a reasonable price. Best of all is the top notch customer service. Duy and Dan helped us through the process from start to finish to customize our couch just right and we even received it much sooner than expected. Delivery was amazing too. I'm..." Read more
2 years ago
Rosemarie E.
Castro Valley, CA
"I needed a couch with a chaise but everything I was seeing in the stores were either too big or too small for the space I had. Until I came to What A Room. I was able to customize my couch from the size, height, depth, color, fabric, firmness and everything! It came out perfect!! Not to mention the service was great and they really talked through all my opti..." Read more
2 years ago
Terence N.
San Mateo, CA
"Bought a new TV stand and it is beautiful and perfect.
The entire enquiry and ordering process is simple and seamless. Steven answered my questions via the online chat in a very timely manner.
Thanks Steven for the awesome customer service :)"
2 years ago
Wanda V.
Foster City, CA
"Wow wow! After shopping for a sofa everywhere at literally 10+ stores, we finally found ours at What A Room! As you can see from their stellar reviews, it is true that LITERALLY almost every single piece can be customized to your liking. The quality is great as well! Solid construction and best of all, the pricing is very reasonable! We worked with D..." Read more
2 years ago
Tonia B.
Redwood City, CA
"What a room has wonderful customer service! I was sold on being able to customize my sofa."
2 years ago
Angela P.
Pacifica, CA
"We recently moved to Pacifica and were on the search for a couch to fit our living room space. We happened upon What A Room after a month of unsuccessful experiences elsewhere. The high Yelp reviews led us there and did not disappoint! We were immediately greeted with warmth and also given the space to browse around the beautiful showroom without pressure. W..." Read more
2 years ago
Rosie W.
San Jose, CA
"They have the best custom made couches. I just got my second one and the first one lasted about 10 years (nothing was wrong with it but we had to upgrade). The material I ordered was so easy to clean, no mess my kids made was uncleanable. Dan was amazing and helped us create the perfect couch. We ordered two!! We are extremely satisfied."
2 years ago
Ines V.
Redwood City, CA
"I discovered What A Room by chance, searching for a sectional for our newly renovated living room. At first, I was pleased with their wide selection of sofas, sectionals, etc. But what really blew me away was finding out that *everything* is customizable! The design, the dimensions, firmness, color/pattern - even the design of furniture legs! The customer ha..." Read more
2 years ago
Jeremy N.
San Jose, CA
"Finding a sofa, especially one that fits your home and is in stock, can be exhausting. After an extensive search at West Elm, Costco, Crate and Barrel, and others, I found What a Room and decided to give them a try after seeing all the good reviews and, for once, the Yelp Reviews were right. If you are looking for a custom sofa with the exact measure..." Read more
2 years ago
Utkarsha G.
University South, Palo Alto, CA
"Love the customization options available and the customer service. Duy helped us throughout the process and gave us honest opinions. He patiently answered all our questions which helped us make our decision. Would recommend them to everyone.
And not to forget the sofa, love love love it!!!"
2 years ago
Kevin W.
San Jose, CA
"About a year ago I ordered a custom made sectional from What-A-Room. My requirements were very very specific and this was the only shop that was able to take the time to work with me to get all the dimensions, height, firmness, and seat depth the way that I wanted it. I would say that the pricing was also better than other custom furniture stores.In..." Read more
2 years ago
"What A Room is a great furniture store. They have great prices and quality materials. I bought a sofa from this store and I am very happy with it. Customer service is great and the staff are extremely helpful. Had a very good experience dealing with this store."
a year ago