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685 reviews
4.6/5 average rating
Ces C.
Salinas, CA
Ces C.
Salinas, CA
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
2 years ago
Van D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
2 years ago
Vannie D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
2 years ago
Vannie D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
2 years ago
Hema S.
San Jose, CA
"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with.
Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"
2 years ago
Hema S.
San Jose, CA
"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with. Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"
2 years ago
Valerie P.
Cupertino, CA
"Writing his from our new custom couch that was hand delivered this morning! I love it so much!My partner and I had a great experience selecting and customizing the perfect couch for our home. We were able to select a tufting design from a different model to suit our taste. The microfiber upholstery is beautiful and comfortable, and it arrived with two ma..." Read more
3 years ago
Jonathan Y.
San Jose, CA
"We have just received our dream couch! A wonderful place with good quality furniture and INFINITE CUSTOMIZATION. They were even able to accommodate tufting styles that are not standard to the model. If you know what you like and have not been satisfied by off the shelf retailers, build it yourself here! As a bonus, the couch even came with pillows that we we..." Read more
3 years ago
Harry M.
Mountain View, CA
"Our long search for a sofa which is comfortable to both my husband (6 feet) and me(5.5) came to an end! Dan helped us to pick the right dimenions which are comfortable to both of us. Sofa was delivered on the promised date as well(approx 2 months time - which is very reasonable during these pandemic times, especially since we customized everything). Delivery..." Read more
3 years ago
S M.
Fremont, CA
"My husband and I had the pleasure to work with Steven and Duy to make our dream sofa come to fruition. Steven helped us pick out our fabric, cushion firmness, sofa depth, etc. We appreciated his patience and honest opinion! When we received our sofas, we had a minor issue with the legs that we reported to WhatARoom; Duy went above and beyond and came the sam..." Read more
3 years ago
Vishal P.
Templeton, CA
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and e..." Read more
3 years ago
David K.
Cupertino, CA
"Thank you to Dan and his team! We were excited to go back and pick out another custom couch. We placed our order around Black Friday and they were accurate as to when it would be available mid to end Jan. Delivery guys came on time and called 30 mins in advance. They even took off their shoes, which is always nice in an Asian household. Our last cou..." Read more
3 years ago
Karla D.
San Jose, CA
"I did a ton of research before I decided to purchase a couch here. I was looking for quality, comfort, And style to meet the demands of our toddler and dog. I was looking for a quality stain resistant fabric with a high rub count along with a quality frame. This place checked off all those boxes and exceeded our expectations. The staff is super friendly, kno..." Read more
3 years ago
Christina N.
San Jose, CA
"This place is AWESOME!!! We have been shopping around for a new couch and we're so happy we found them. We've been looking for a custom size couch and they were very accommodating with what size we want. We have dogs and initially wanted a leather couch. But they walked us through and suggested what was best for us! They suggested we go with a microf..." Read more
3 years ago
Alexa A.
National City, CA
"Thanks to What A Room, our apartment is complete. They have amazing art and every piece of furniture is unique. The customer service was above and beyond. Definitely check them out if you're looking for anything for your home."
3 years ago
negin f.
Campbell, CA
"We couldn't be more happy with our purchase! We bought a 2 piece loveseat and sofa from Steven and it all went as expected. Steven spent the time to show us what our couches would look like in our space as well as gave us recommendations on the look and use of space.We customized the both pieces and it was very simple. A lot of fabrics options to pic..." Read more
3 years ago
Tommy D.
San Diego, CA
"I've been to several furniture stores in the Bay Area, from small to large ones, and the thing I love about What A Room is the service, quality, and selection.Furniture shopping is overwhelming. There are too many options and there are too many styles you never knew you needed. However, the staff at What A Room are very kind and genuine experts. They..." Read more
3 years ago
tuhai n.
San Jose, CA
"Customer service. Customer service. Customer service. That's what separates a business like this from big box stores. We all have been dealing with supply chain and worker shortages but to handle this situation with professionalism and answering calls promptly was the most important thing. People who actually care and will do their job to make things right...." Read more
3 years ago
Victoria T.
San Jose, CA
"Fantastic experience and expectations! This is our first time doing a custom order couch and we were not let down by the experience. We receive continuous compliments of the style of our couch and how comfortable it is. Delivery date was also within the range expectation What a Room provided. Would recommend this place to our friends & family."
3 years ago
Dung L.
Milpitas, CA
"I am really happy with the sofa! The wait was a bit long (2 months), but totally worth it. I did look up online, but I am very hesitant with online sofa (experienced once). I prefer to feel the materials & the comfort. Luckily I found What A Room. Steven was helping me and offered to get my sofa customized the sizes that fit my living room (this is aweso..." Read more
3 years ago
Dung L.
Milpitas, CA
"I am really happy with the sofa! The wait was a bit long (2 months), but totally worth it. I did look up online, but I am very hesitant with online sofa (experienced once). I prefer to feel the materials & the comfort. Luckily I found What A Room. Steven was helping me and offered to get my sofa customized the sizes that fit my living room (this is awesome)...." Read more
3 years ago
Amy L.
South San Francisco, CA
"This is our second order from What A Room and we couldn't be more pleased. The team is super easy to work with and made great suggestions to help us ensure the sectional was proportional and fit our new space. Our first couch is still downstairs and holding up pretty well (with the exception of one leg which the puppy got to). We will continue to be repeat c..." Read more
3 years ago
Amy L.
South San Francisco, CA
"This is our second order from What A Room and we couldn't be more pleased. The team is super easy to work with and made great suggestions to help us ensure the sectional was proportional and fit our new space. Our first couch is still downstairs and holding up pretty well (with the exception of one leg which the puppy got to). We will continue to be repeat c..." Read more
3 years ago
Ruben L.
San Jose, CA
"My wife and I came here on a referral by a friend. Moving into a new home had enough stresses in itself, but the team at What A Room made everything so simple. From couch style to material to size, we were able to customize a perfect fit of furniture for our area. Delivery was also a breeze. I definitely recommend this local business!"
3 years ago
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
2 years ago