Yelp 
Google 
134 reviews
4.9/5 average rating
Caroline Tien-Spalding
Jaime Veloria
"We couldn’t be happier with our new sofa – it’s stylish, cozy, and exactly what we envisioned. What A Room exceeded our expectations in every way!"
a month ago
Google review
Catherine Hunter
"We love our new sectional and the ability to customize every little detail! Dan was so helpful, knowledgeable, and professional throughout the entire process. Would recommend What A Room to anyone in search of their dream sofa/couch."
2 months ago
Google review
Whitney Smith
"I was delighted to discover a place where you can custom create your own high quality sofa quickly (4-6 weeks), and at a great price. The customer service was wonderful and they listened patiently to all my specifications and questions. Upon delivery, there was a sizing issue with my cushions (not being to spec) but they were able to fix it and redeliver the..." Read more
2 months ago
Google review
Nate Hurwitz
"We just received our custom sectional from What A Room and the quality is outstanding! We are beyond thrilled with how everything turned out. The process started by Steven from What A Room creating various renders of what different options would look like in our room. From there, we ordered free swatches which arrived within a few days. We ordered a custom L..." Read more
2 months ago
Google review
Christine Tate
"We had a great experience purchasing our custom couch ant WhatARoom earlier this year. The whole process went exactly as we expected, communications were clear, and we had great interactions with both the sales staff and delivery people. We even contacted the company again several months after delivery to organize a repair on the couch (completely unrelated..." Read more
3 months ago
Google review
Trent Gordon
"We shopped around a ton for a sofa at many of the high end chains. What a room delivered a nicer custom couch of better quality at a better price. Great customer service."
3 months ago
Google review
Lohith Bellad
"Very good quality custom made couches."
3 months ago
Google review
Neelesh Bansod
"Great selection and customer service in store, timely delivery."
4 months ago
Google review
Duane Riddle
"Just received a new sectional from What A Room. It looks great, appears well made and it's comfortable. The white glove delivery service here in Indianapolis was excellent. I was having trouble finding a sectional to suit my dimension requirements. What A Room solved my problem with their customization ability. We're very pleased."
4 months ago
Google review
Sanzy Kanzy
"Update: Customer service rep gordon reached out to me and helped me fix the defected area. Thank you Gordon. Original review: I bought a sofa which came defected. Kaylina their customer service rep told me she filed a claim and stopped replying to my email. Do not buy anything from them, you’re only a customer until they get your money. Spend your money els..." Read more
4 months ago
Google review
Norman Tieu
"I placed my order with Duy and he was very good at helping my wife and I customize our sectional for a very reasonable price. He wasn't pushy and was very patient in helping us look for furniture that fit our style through a number of catalogs. The delivery took about 5 weeks from order date to delivery."
4 months ago
Google review
neha shah
"We got our couch from here recently. I wanted to customize it to fit a specific way in our space. When you go to the showroom there's no pressure. The staff gives you an idea of how the store is setup to help choose features you want. They are super helpful and not pushy. I had some issues with the delivery and they were great about resolving it. Lots of opt..." Read more
4 months ago
Google review
Huseyn Aydemirov
"Godd"
5 months ago
Google review
Lisa Wood
"We had a fabulous experience with buying a sofa at What A Room. The options for customization were amazing and the sales staff was easy to work with. The quality of the sofa is much higher than at other furniture places. We are very happy with our purchase."
5 months ago
Google review
Mike Dedmon
"Both the in store staff and delivery staff were awesome. I had a custom order, Duy helped out and was very responsive both over email and text. The delivery team removed our old couch along with an extra table we had trouble getting rid of."
5 months ago
Google review
Yeon Kim
"Great quality furniture and amazing service. Hidden gem in San Jose."
6 months ago
Google review
Kirit Patel
"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."
7 months ago
Google review
Vianna Briscoe
"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"
7 months ago
Google review
Bao Nguyen
"Great service and really easy to order custom furniture!"
7 months ago
Google review
Nechama R
"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more
7 months ago
Google review
Cecilia Jaroslawsky
"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."
7 months ago
Google review
Michael Costello
"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."
8 months ago
Google review
Thi-Van Nguyen
"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more
8 months ago
Google review
J Fang
"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more
10 months ago
Google review
"Great experience with Duy. The stores allows you to mix and match styles on the show floor, and to select fabric. Placed an order mid November and got the couch ahead of schedule 4 weeks later. The installers did a great job and the final product is exactly as hoped."
4 days ago