Endorsal 
Google 
Capterra 
44 reviews
4.4/5 average rating
Natalie C.
Marketing Manager, Autumnwood Mature Lifestyle Communities
Brayan M.
Wellness Supervisor, Tapestry at Village Gate West
"giving family and residents access to the platform."
3 years ago
Fatima U.
Receptionist, Scarborough Retirement
"Images are very colourful, texts are big"
3 years ago
Joseph C.
Office Lead, Niagara Region
"User interface is easy for those who are not tech savvy. There are many customizeable options. Family portal is also an asset."
3 years ago
Suzanne S.
Wellness Manager, Tapestry ArbutusWalk
"Overall has been good with friendly service, needed updates,help when needed. Training available The new platform fulfills current needs"
3 years ago
Terry T.
Executive Director (retired), Ivan Franko Homes
"Customer support is very good. Easy to use. Not too difficult to set up and program."
3 years ago
Pamela R.
Executive Director , Caressant Care
"Great product , easy to use and user friendly"
3 years ago
Joni C.
Activities Director, Mountain View Retirement Village
"I would say my overall experience has been great!. I love how I can get the word out to my residents about daily activities, events, community news, movies, menu and much more. I enjoy creating the different screens and adding You Tube videos or importing my own videos of various functions. The tech department is only a phone call away and always returns you..." Read more
3 years ago
Karen C.
Activity Coordinator, The Amberwood Suites
"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"
3 years ago
Tanya P.
Director of Operations, St. Elizabeth Village
"The customer service is excellent, they will always lend a hand. We utilize this most to share information via TV for our residents. It is a great way to communicate day to day info and keep people informed and spirits lifted."
3 years ago
sheri c.
Long Term Care Office Lead, The Niagara Region
"Customer information delivered in a nice set up. Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist"
7 years ago
sheri c.
"Customer information delivered in a nice set up"
7 years ago
Safina J.
Resident Program Manager, Tendercare Living Centre
"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more
7 years ago
Safina J.
"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more
7 years ago
Laura C.
General Manager, Hollandview Trail Retirement Residence
"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more
7 years ago
Laura C.
"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more
7 years ago
Tammy R.
Executive Director , LiveOak Assisted Living
"After our first initial training they were still at stand by ready to assist when we ran into a problem. This meant a lot to my staff."
7 years ago
Adam F.
Director of Sales and Marketing, Signature Retirement Living
"InTouchlink has been a great addition to our properties, in addition to facilitating seamless communication to our residents, it also allows our operation to run smoothly as everyone is now in the know!"
7 years ago
Catherine C.
Director of Communications, The Berkeley
"We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary). We have not taken full advantage of this software and know that it can be very beneficial in more ways than those we utilize at present."
7 years ago
Kerri H.
Vision Nursing and Rest Home
"Having in touch in our nursing and rest home has made the job of the activity and dietary department much easier as we have 10 TV's throughout the home to place up information for our residents, families and staff to see. All changes can be made one computer and as soon as you hit save all TV's are changed at once. Instead having having to run around to ch..." Read more
7 years ago
Sheri C.
LTC Office Lead, Niagara Region
"We have always experienced top notch service from the reps at Intouch who will do anything to help you! Even if it means developing programming to meet your needs!"
7 years ago
Kandie-Rae B.
Manager Fitness and Recreation, Chelsey Park Retirement Community
"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from hand written to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation department has even mastere..." Read more
7 years ago
stella C.
receptionist, The Berkeley
"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the syste..." Read more
7 years ago
Kathy R.
Lifestyle Director, The Berekeley
"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find our..." Read more
7 years ago
mary l.
Life Enrichment Manager, Hazelton Place Retirement Residence
"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."
7 years ago
"Staff is always willing to help. Interface is easy to use and provides lots of options. It's easy to use and has multiple uses. Interfaced is simple and it allows us to do many things."
3 years ago