Endorsal 
Google 
Capterra 
41 verified testimonials
5/5 average rating
Anon
Activities Coordinator, Regency Retirement Residence – Chartwell
Patricia Verified customer
Administrative Assistant, Catherine Place, Canada
"I was hesitant to use this program/app due to instructions being too quick and vague. I work in a very busy place and wanted to be able to access answers quickly on my own time via booklet or online website. I am very computer literate but not very patient and thinking that support would take long to get back to me, I wasn't looking forward..." Read more
2 years ago
Mike McLaverty Verified customer
Philadelphia Protestant Home
"InTouchLinks is a user friendly platform that easily allows us to get information out to our community in a timely manner. Anything that we may have an issue with, the customer support team resolves quickly."
2 years ago
Anne Miller Verified customer
Executive Director, St. Angela Merici, Saskatoon
"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always know..." Read more
2 years ago
Janna Stawarz Verified customer
Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario
"Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!"
2 years ago
Lauren Peterson Verified customer
Vibrant Life Director, La Marea Senior Living, Carlsbad, CA
"We recently introduced In Touch Link to our families and they love feeling more involved and connected to their loved ones, especially those who cannot visit in person. And the live ads that we are able to show on the community T.V's have been such a fun tool for our residents to get excited about upcoming events!"
2 years ago
Kathleen Leeds Verified customer
Director of Information Technology, Singh Management Company LLC, Michigan
"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."
3 years ago
Carolyn McConnell Verified customer
RAI Supervisor, The John M Parrott Center, Napanee, ONtario
"This past week or so the staff have been great with uploading course for me and when I have questions they are getting back."
3 years ago
Vanessa Verified customer
Wellness Co-ordinator, Shalom Village Apartments, Hamilton, ON
"The InTouchLink system has really helped our residents get through this difficult time. It is a great way to communicate timely information and to provide interesting programming and entertainment. Elias provided excellent customer service and was skilled in showing me how to make the best use of the software. Thank you InTouchLink!"
3 years ago
Caitlin Wilson Verified customer
Lifestyle & Program Supervisor , Chartwell Oxford Gardens, Woodstock, ON
"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help."
3 years ago
Janice McFadden Verified customer
Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario
"I have enjoyed using the InTouchLink learning platform over the past four + years. With some help from the people there, especially Michael T. I have learned so much about the platform, adding users, changing user status, course management including enrolling users, hiding courses, creating courses and reports, etc. Whenever something is beyond my level of e..." Read more
3 years ago
KIRSTEN STASZAK Verified customer
Generations Vibrant Life Coordinator, Harbour Pointe Senior Living, Harbour Pointe Senior Living, Mukilteo
"Elias Halis has been very patient with me when I called, multiple times, with my questions about Intouch. Me and computers do not get a long so I was / am grateful for Elias and his help and humor."
3 years ago
Liz Scarcelli Verified customer
Pharmacy Technician, Pack4u, Ontario, CA
"This service is absolutely great. Its such a quick way for a Nursing Home or Retirement home to send any information directly to our Pharmacy without the trouble of a fax machine...would highly recommend it. :)"
3 years ago
Tina Tanus Verified customer
Vibrant Life Director, The Groves of Tustin, Tustin ,Ca.
"Well, Where do I begin! Elias is the most patient person. I feel that the Intouch Link is a bit challenging so I have had to reach out and everytime, Elias has been so great! His professionalism is above exceptional. Thank you"
3 years ago
Remko Timmerman Verified customer
Systems/Network Administrator, Hogan Pharmacy Partners, Canada
"I have always had great experiences with InTouchLink, Michael is extremely helpful and professional and the response times are so fast!"
3 years ago
Carmen Iliescu Verified customer
Consultant Pharmacist, Hogan 1969 Fiddicks, Sarnia Ontario
"We always receive quick responses and excellent service from Michael."
3 years ago
Nichole Passmore Verified customer
Life Enrichment Manager, Waltonwood Carriage Park, Canton, Michigan
"Very helpful! Addressed my issue right away and communicated with me through every step!"
3 years ago
Anon
Executive Director, Terrace Gardens Retirement Residence - Revera
"We definitely get a “wow” factor when touring prospects. It sets us apart from our competition. Families are accessing Terrace Gardens information through our Terrace Gardens branded InTouchLink. Families love this. We have also been using InTouchLink to promote move-ins to Terrace Gardens. To date we have had two permanent move-ins and one temporary stay wh..." Read more
4 years ago
Heidi Rhoddy
River Road Retirement Residence
"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceren is excellent with support when needed and her responses are quick and informative."
4 years ago
Mary Lyon
Hazelton Place Retirement Residence
"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."
4 years ago
Kathy Rudge
Lifestyle Director, The Berkeley
"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find ours..." Read more
4 years ago
Tracey Rucker
Activity Director, Branchwater Village Assisted & Independent Living Facility
"We love it! There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased! Customer service has went above & beyond to help us anytime & every time we are in need of anything!"
4 years ago
Stella Carroll
Receptionist, The Berkeley
"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the system..." Read more
4 years ago
Kerri Hill
Vision Nursing Home
"Having in touch in our nursing and rest home has made the job of the activity and dietary department much easier as we have 10 TV's throughout the home to place up information for our residents, families and staff to see. All changes can be made one computer and as soon as you hit save all TV's are changed at once. Instead of having to run around to change t..." Read more
4 years ago
Sheri Cherriere
Long Term Care Office Lead, The Niagara Region
"Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist"
4 years ago
"Chick had been using the old computer once a week since the new computer came in, Chick has been in every day, chatting with his grandson, who is stationed at an Airforce base in BC. He figured out how to change the colour background on his profile. This elicited a wicked smile and some laughter from both of us. He chose fuchsia as the colour. The fact that..." Read more
4 years ago