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www1.intouchlink.com Reviews & Testimonials

4.7 (100)

Reviews: 100


5
75%
4
23%
3
2%
2
0%
1
0%

98% of customers would recommend www1.intouchlink.com

Anon star-alt star-alt star-alt star-alt star-alt

Activities Coordinator, Regency Retirement Residence – Chartwell

"Chick had been using the old computer once a week since the new computer came in, Chick has been in every day, chatting with his grandson, who is stationed at an Airforce base in BC. He figured out how to change the colour background on his profile. This elicited a wicked smile and some laughter from both of us. He chose fuchsia as the colour. The fact that..." Read more

5 years ago

Shantel Carr

Shantel Carr star-alt star-alt star-alt star-alt star-alt

"Love Intouch Link for our community and the residents love seeing their pictures up on the screen. They keep updating the platforms to keep making it user friendly, I appreciate their efforts."

2 months ago

Google review

Anthony Russo

Anthony Russo star-alt star-alt star-alt star-alt star-alt

"InTouchLink was the best thing to come into my community, couldn’t be happier with the service they offer! The customer service is amazing they are so fast & responsive when suppose is needed."

3 months ago

Google review

H Cuesta

H Cuesta star-alt star-alt star-alt star-alt star-alt

"My company (senior living) started using In TouchLink services about a year ago and since then, things have been much easier for our residents and staff members. This platform is so user friendly and easy to navigate but also their customer support team is very responsive and amazing!!"

3 months ago

Google review

Brandi Blizzard

Brandi Blizzard star-alt star-alt star-alt star-alt star-alt

"We are a proud client of Intouch Link. I am the VP of Engagement for a senior living management company and we just LOVE having InTouch in our communities! It’s a wonderful platform that provides efficient communication to showcase all the amenities of our communities and enhances communication with our residents and families. The platform produces high qua..." Read more

3 months ago

Google review

Morgan Menard

Morgan Menard star-alt star-alt star-alt star-alt star-alt

"InTouch does such a great job of bringing it all together! Having all of our engagement information in one location and the ease of toggling between programs, resident profiles, attendance tracking, creating advertising material and much more has been so awesome! The customer service is quick to respond and efficient!"

3 months ago

Google review

Brenda Richy

Brenda Richy star-alt star-alt star-alt star-alt star-alt

"Most collaborative and innovative partnership. This team finds the solutions to senior living engagement"

3 months ago

Google review

Dolores Gay

Dolores Gay star-alt star-alt star-alt star-alt star-alt

"I had my one on one training with Nikol yesterday. She was amazing, patient and extremely helpful. I am looking forward to additional training and mastering the program to serve my residents, families and staff better."

3 months ago

Google review

Ann Robinson

Ann Robinson star-alt star-alt star-alt star-alt star-alt

"I absolutely LOVE using InTouchLink! It is an excellent software that I use on a daily basis to keep our residents, families, and staff abreast of everything that is happening in and around our senior living community. It offers a professional and robust platform that also allows me to be creative. The support I get from InTouchLink whenever I have a ques..." Read more

3 months ago

Google review

Patricia star-alt star-alt star-alt star-alt star-alt Verified customer

Administrative Assistant, Catherine Place, Canada

"I was hesitant to use this program/app due to instructions being too quick and vague. I work in a very busy place and wanted to be able to access answers quickly on my own time via booklet or online website. I am very computer literate but not very patient and thinking that support would take long to get back to me, I wasn't looking forward..." Read more

3 years ago

Mike McLaverty star-alt star-alt star-alt star-alt star-alt Verified customer

Philadelphia Protestant Home

"InTouchLinks is a user friendly platform that easily allows us to get information out to our community in a timely manner. Anything that we may have an issue with, the customer support team resolves quickly."

3 years ago

Executive Director

Executive Director star-alt star-alt star-alt star-alt star-alt

"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always knowi..." Read more

3 years ago

Google review

Anne Miller star-alt star-alt star-alt star-alt star-alt Verified customer

Executive Director, St. Angela Merici, Saskatoon

"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always know..." Read more

3 years ago

Janna Stawarz

Janna Stawarz star-alt star-alt star-alt star-alt star-alt

""Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!""

3 years ago

Google review

Janna Stawarz star-alt star-alt star-alt star-alt star-alt Verified customer

Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario

"Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!"

3 years ago

Lauren Peterson star-alt star-alt star-alt star-alt star-alt Verified customer

Vibrant Life Director, La Marea Senior Living, Carlsbad, CA

"We recently introduced In Touch Link to our families and they love feeling more involved and connected to their loved ones, especially those who cannot visit in person. And the live ads that we are able to show on the community T.V's have been such a fun tool for our residents to get excited about upcoming events!"

3 years ago

Natalie C. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, Autumnwood Mature Lifestyle Communities

"Staff is always willing to help. Interface is easy to use and provides lots of options. It's easy to use and has multiple uses. Interfaced is simple and it allows us to do many things."

4 years ago

Brayan M. star-alt star-alt star-alt star-alt star-alt

Wellness Supervisor, Tapestry at Village Gate West

"giving family and residents access to the platform."

4 years ago

Fatima U. star-alt star-alt star-alt star-alt star-alt

Receptionist, Scarborough Retirement

"Images are very colourful, texts are big"

4 years ago

Joseph C. star-alt star-alt star-alt star-alt star-alt

Office Lead, Niagara Region

"User interface is easy for those who are not tech savvy. There are many customizeable options. Family portal is also an asset."

4 years ago

Suzanne S. star-alt star-alt star-alt star-alt star-alt

Wellness Manager, Tapestry ArbutusWalk

"Overall has been good with friendly service, needed updates,help when needed. Training available The new platform fulfills current needs"

4 years ago

Terry T. star-alt star-alt star-alt star-alt star-alt

Executive Director (retired), Ivan Franko Homes

"Customer support is very good. Easy to use. Not too difficult to set up and program."

4 years ago

Pamela R. star-alt star-alt star-alt star-alt star-alt

Executive Director , Caressant Care

"Great product , easy to use and user friendly"

4 years ago

Joni C. star-alt star-alt star-alt star-alt star-alt

Activities Director, Mountain View Retirement Village

"I would say my overall experience has been great!. I love how I can get the word out to my residents about daily activities, events, community news, movies, menu and much more. I enjoy creating the different screens and adding You Tube videos or importing my own videos of various functions. The tech department is only a phone call away and always returns you..." Read more

4 years ago

Karen C. star-alt star-alt star-alt star-alt star-alt

Activity Coordinator, The Amberwood Suites

"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"

4 years ago