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Brex Reviews & Testimonials

4.4 (1,146)

Reviews: 1,146


5
78%
4
6%
3
1%
2
1%
1
13%

84% of customers would recommend Brex

  Showing 4 star reviews only  

Daniel Livay

Daniel Livay star-alt star-alt star-alt star-alt star-alt

"Credit card of choice. The customer service representatives are polite and well-informed. Getting a replacement card issued, adding it to my wallet, and making a transaction took all of two minutes."

2 years ago

Hillary Wedlock star-alt star-alt star-alt star-alt star-alt

"Best mobile banking.."

3 years ago

Paula Michu star-alt star-alt star-alt star-alt star-alt

"Impressive service"

3 years ago

Sabeeh Ahsan

Sabeeh Ahsan star-alt star-alt star-alt star-alt star-alt

"Best kind of modern banking solution. I've been quite flexible with using brex"

3 years ago

TranscripyLLC star-alt star-alt star-alt star-alt star-alt

"Update after reply: Thank you for your response. May I suggest that you somehow have a human point of contact to avoid panic. It is most disconcerting to find money missing/unaccounted for and then not be able to discuss the issue with a human. I have followed up with the merchant and hope to settle the issue soon."

3 years ago

TranscripyLLC star-alt star-alt star-alt star-alt star-alt

"Update after reply: Thank you for your response. May I suggest that you somehow have a human point of contact to avoid panic. It is most disconcerting to find money missing/unaccounted for and then not be able to discuss the issue with a human. I have followed up with the merchant and hope to settle the issue soon."

3 years ago

Charles star-alt star-alt star-alt star-alt star-alt

"1) Like Instant feedback with receipt in-app function. 2) Easily manage the card usage. It's like an internet experience other than a traditional bank feeling. 3) For the company backend admin, there are some interface difficulties with Plaid. 4) Support is very efficient. It seems Brex put real experts at the front line and they cover each other seamlessly...." Read more

3 years ago

Katherine star-alt star-alt star-alt star-alt star-alt

"I am based in the Philippines, working for a US-based company. I was issued this virtual cards to use for online purchases for the local team here. Some websites accept the cards, some don't. (example: Grab Vouchers). Overall service is good."

3 years ago

Alice Chu star-alt star-alt star-alt star-alt star-alt

"Brex is so easy to use. Great user experience."

3 years ago

Brett star-alt star-alt star-alt star-alt star-alt

"We really like Brex - The only downfall I have seen or else it was a perfect 5 is the Underwriters changing the credit limit frequently so harder to manage Thanks, Brett"

3 years ago

Sri star-alt star-alt star-alt star-alt star-alt

"It is a corporate card I got. So far great, accepted everywhere I used. Easy billing."

3 years ago

Dickey star-alt star-alt star-alt star-alt star-alt

"We have been with Brex before it launched publicly and quite satisfied. Brex uses partners for wiring and international wires from UK need work."

3 years ago

Elana star-alt star-alt star-alt star-alt star-alt

"Very user friendly. Only problem have had is imports some transactions into QuickBooks didn't choose. Also, has rewards associated with cards which we have already benefited from!"

3 years ago

Louise star-alt star-alt star-alt star-alt star-alt

"Simple to set up and integrate with other expense tracking apps. Automatic receipt matching is also nice, though occasionally doesn't work. Main downside is difficulty of recategorizing expenses (seems like expenses from the same vender are always put under the same category)."

3 years ago

Ali Mohammad star-alt star-alt star-alt star-alt star-alt

"Your quickbooks to Brex integration sometimes fails, otherwise I woudl have given you 5 stars."

3 years ago

Jen star-alt star-alt star-alt star-alt star-alt

"User friendly and can be use to multiple transaction"

3 years ago

Sarah star-alt star-alt star-alt star-alt star-alt

"API for our bank (JP Morgan Private) hasn't been operational and has required additional administrative steps from our accounting department. OUtside of a few hiccups with that API-fail causing our credit balance to dip, we have been satisfied with the partnership and the payment terms"

3 years ago

April star-alt star-alt star-alt star-alt star-alt

"Brex is great but their application process and customer service response time need work. We use Brex for multiple companies and it's an amazing platform. I just wish they could work a few of the issues out!"

3 years ago

Nick star-alt star-alt star-alt star-alt star-alt

"I had a terrible onboarding experience with Brex, where after being approved, getting a credit limit, and switching everything over to them, suddenly the credit limit went to $0. This resulted in a bunch of my vendor charges failing and causing a big hassle until it was straightened out after a couple weeks. So, WARNING, do not switch all your payments over..." Read more

3 years ago

Martin star-alt star-alt star-alt star-alt star-alt

"I have enjoyed my experience with Brex so far. They have always been prompt in assisting me when issues arise and I find the app to be very effective in tracking purchases."

3 years ago

Jay star-alt star-alt star-alt star-alt star-alt

"Really enjoyed the Brex sign up process. Did it over my mobile phone and was able to input my information in a very straightforward way. I received a response 48 hours later - unfortunately single-member LLCs did not pass the Brex screen (maybe the service is better for larger companies?) but I appreciated the promptness of the response. A bit more detail..." Read more

3 years ago

Andrei star-alt star-alt star-alt star-alt star-alt

"All in all I enjoy using Brex, there are only couple minor things I'd like to mention. 1) is not accepted by some banks(e.g. Privatbank); 2) sometimes the app itself wouldn't let you inn, unless the cellphone is restarted (iOS 14)."

3 years ago

Brady star-alt star-alt star-alt star-alt star-alt

"Pretty solid software and Corp card manager could use some improvement in reporting though. Super easy to add virtual cards and order a physical card."

3 years ago

Vineet star-alt star-alt star-alt star-alt star-alt

"Best Modern Neo bank for all of your financial needs. Additionally, free domestic as well as international wires and faster credits of ACH payments."

3 years ago

Steven Sashen star-alt star-alt star-alt star-alt star-alt

"Brex has been an indispensable financial tool for our business"

3 years ago