Capterra 
G2 
Cleveland Payne
Jay R
"Scammy tactics for signup rewards. They cut value of rewards down by ~50% a few months ago -- no explanation, no warning. Leaving for one of their competitors and recommending friends to do the same."
a year ago
Benjamin Lambert
"They did something very terrible to me which caused me so much trouble. Un announced closure of account without any reasons known to me. Thousands of dollars stuck with them, never cared to give back funds held for months. This really tool a toll on me for months feeling hopeless. I was fortunate to come across Exossystemsllc . . io firm which I reported th..." Read more
a year ago
Rob H.
"Nothing - it's a credit card. Our experience was very poor."
a year ago
Özel Kambale
"Good day !I hope you're fine. Here, Mr Kambale Nzanzu Ozel , manager of Grazia automobile, from DRC. I am writing because the same company is using Brex account information to get further payment so I don't know where complain else where as their website and account are seized It was November 23, 2022, the date I sent Autofy Japan to its USA account $640..." Read more
a year ago
Vasily
"Had given up hope already when I came across “legal recoup . Org ”, they came highly recommended and I got my money back. I'd exhausted every other possible options to get my money back. Honestly still feels like a miracle. Stay away from them."
a year ago
Info Unfitltrd
"After successfully starting a business and depositing millions into the account over the past 2 years, Brex decided to shut down our account without any notice and ability to access our funds. To this day, our funds are still unaccessible and we can not move them to our other account. If you're a Brex customer and have a high balance on it, I'd strongly adv..." Read more
a year ago
Noam Huxley
"These people are crooks, liars and thieves. DO NOT WORK WITH BREX!!! They say they won't charge money to keep the account open and then suddenly start charging money to keep the account open when you're not looking. They force your account closure with no explanation and make you jump through hoops to get the remaining funds back."
a year ago
Matt
"A bit obtuse - we meet multiple criteria on their new customer list but were rejected during the application state with no explanation. More forthcoming requirements would be helpful as we would not have wasted time applying if we did not believe we met all requirements."
a year ago
Consumer Advocate
"Brex does not track where transactions come from. If there is fraud on your account you are basically guilty until proven innocent. They will not do an competant investigation and dedect fraud charges from your bank account. Company is run by 20 year olds that love the word TEAM and reliquish all responsibility for thinkin to "their team will look into..." Read more
a year ago
Sara P.
"Money lost...never to be found again. — What do you like best? I was initially attracted to Brex's ability to make foreign transactions quickly and easily. It is straightforward and intuitively easy to navigate. Brex has a nice UX on their website. — What do you dislike? The inability to retrieve funds when a transaction failed. After..." Read more
a year ago
Parisa Fowles-Pazdro
"The worst company ever!! I would stay far away from Brex, this company will fail anytime soon. Horrendous customer service, wrongful accounting and no benefits like normal cards have. It's like play school dealing with them."
a year ago
prvee com
"This is not a good platform, this is just bs. If you're thinking about keep on going with Brex I would recommend getting out. - well Brex, we have $40m company and we are going to get another $90m and you certainly won't hear about us anymore. 12 billion company and then these reviews....to which mine gets added because they only accept Microsoft and Amazo..." Read more
a year ago
Daniel
"All is good with Brex until something is not good. We have several accounts with them. Some with millions going through and others for expenses with less amounts of money. Their support is none to non existent. They are arrogant, condescending, and will make a ton of excuses when things do not work. Essentially, this is just a children's run company that wa..." Read more
a year ago
Daniele Puccio
"After let me spend time to apply to their tool, connecting my bank account, sending them a lot of documents and private informations they rejected the application saying my company doesn't fit their business. We're eCommerce company and they say they support eCommerce. We will send our attorney the request to send to cancel all our private datas. Waste of ti..." Read more
a year ago
Daniel Ghirbomean
"The worst expense tool ever created. My company recently onboarded this tool to replace Concur. Concur was ok, a bit outdated but it worked and it was intuitive. This on the other hand is incredibly confusing and there are some weird fees associated with reimbursements."
a year ago
Ranil P.
"Terrible Customer Service. — What do you like best? Their Virtual credit card solution was their best feature. — What do you dislike? After being with them for over 2 years they can cut off your credit limit with no notice. We have spent over $1M dollars with them and have never been late for a payment but they can decide at any momen..." Read more
a year ago
Troy S.
"Brex is clunky and the support team is useless. — What do you like best? The logo is nice maybe. I have tried to like this setup honestly, but I am having trouble finding anything good about a system that just does not work. The login is garbage. — What do you dislike? The Brex team has been a nightmare to deal with from the start. Dur..." Read more
2 years ago
Shannon Kamal Doctor
"Very unprofessional banking system for startups! Deal with a traditional bank where they care. I opened an account with Bree and as soon as I began collecting funds in the account I got a notice of account closure due to practices not backed by Brex. Whatever that means! They refused to elaborate what it meant but just kept saying they sent out an email ex..." Read more
2 years ago
James Charles
"Out Of The Blue, they just closed my account and said that I could just find another bank. They told me that once I signed the account closure document within 24 hours, my funds would be sent, and it's been two business days, and funds have not been sent out, and I am stuck. They are a scam company that doesn't work for them at all. They close accounts out o..." Read more
2 years ago
accessfundrecovery ccmail.uk
"Thanks to my headline for refund and recovery process"
2 years ago
Ernie L.
CEO, FirstVitals Health and Wellness
"Had to switch checking accounts for autopayment and didn't realize it takes a week to "verify". Been a customer for almost a year with on-time payments but upon switching checking accounts, Brex suspends the credit card pending verification (now a week) and recurring subscription charges are now being rejected by vendors due to suspension. I understand for..." Read more
2 years ago
saina luxx
"I would give 0 star if I had a choice. Just nothing good to say about this company"
2 years ago
Sam
"I would've given Brex 4 or even 5 stars, unfortunately they arbitrarily decided close my account after over a year of being their customer. What sucks is they are doing it in the middle of a tax year. I had integrations for payroll, cards for direct reports and auto-pay for several vendors. The least they could've done is close at end of financial year, to..." Read more
2 years ago
Executive Sponsor in Computer Software
"Extremely buggy app, nice branding though. — What do you like best about Brex? The branding is cool, the points are great, the credit card just works, easy to get additional cards, the approval process is quick, the concierge is great during the signup process. Interest rate is competitive. — What do you dislike about Brex? I have neve..." Read more
2 years ago
"My business earns over 5 million annually ...provided my personal info because they asked for it..My personal credit is over 800 and their wasnt a reason for my denial...After they took all of my personal info and business info they denied me because it says I dont fit their criteria and didnt pass their background check which is total bs because everything..." Read more
a year ago