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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

  Showing 1 star reviews only  

Max B. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?We use Brex as our business credit card. They have a deal with Spotnana. We used to use Amex so we understand how a point system should work. We have like 5M+ points with spotnana. I'm not exaggerating when I say I would not suggest spotnana to any person or business owner I know. First off; you can..." Read more

2 years ago

Max B. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?We use Brex as our business credit card. They have a deal with Spotnana. We used to use Amex so we understand how a point system should work. We have like 5M+ points with spotnana. I'm not exaggerating when I say I would not suggest spotnana to any person or business owner I know. First off; you can..." Read more

2 years ago

Greg s

Greg s star-alt star-alt star-alt star-alt star-alt

"The good - no fees for ACH payments The bad - After two years of business with Brex, we received notice our account was being closed in 10 days due to violation of the agreement. After multiple emails they refused to be more specific about what we violated. Terrible business practices. We did nothing different from day 1 to day 700 as to our operations...." Read more

2 years ago

Sami M

Sami M star-alt star-alt star-alt star-alt star-alt

"I contacted Brex to get a business credit card after reading several positive reviews online regarding their availability to evaluate the issuing of a credit card for small businesses with a limited or no credit score. I provided all the requested information including direct visibility to the company bank account, and I submitted the request for a credit ca..." Read more

2 years ago

Laputa Doppelganger

Laputa Doppelganger star-alt star-alt star-alt star-alt star-alt

"Brex is so shady! They devalued the reward points conversion last spring with ZERO notice to their users, from 1:1 to 1:0.6. Also, they redesigned their website last year to be HORRIBLE. They have seriously the worst, least useful website of any of my banking providers! How are they a tech company if their website sucks so much? It's so hard to figure out in..." Read more

2 years ago

Leonardo Curatolo

Leonardo Curatolo star-alt star-alt star-alt star-alt star-alt

"Brex wrote me an email after only emailing with Sales about applying for an account and what features it comes with as well as the application requirements. I did not even finish the application and I received an email the next day saying i was denied with no explanation. It seems they are over leveraged or are going under because I've heard the same from ot..." Read more

2 years ago

Xena cion

Xena cion star-alt star-alt star-alt star-alt star-alt

"Il était facile de suivre les instructions en ligne et de charger les documents justificatifs. Ensuite, j'ai reçu un appel téléphonique indiquant qu'un autre document devait être téléchargé, afin de vérifier que je n'avais reçu aucun remboursement. À partir de ce moment, il a fallu plus de deux semaines pour obtenir une action, et l'action n'est venue qu'apr..." Read more

2 years ago

AMINE NDF

AMINE NDF star-alt star-alt star-alt star-alt star-alt

"Bad Company. I registered with them and They did not give me a board to send them all the legal documents of my company, and they told me we would keep you on the waiting list. I have never seen any company in my life do something like this I don't recommend it"

2 years ago

Archie Barge star-alt star-alt star-alt star-alt star-alt

"golpistas completos. Eles me pediram para listar moedas. O dinheiro foi arrecadado através de bitcoin, enviei mais de $ 9.800, eles bloquearam minha conta, bloquearam meu acesso a eles, uma empresa não confiável. Se não fosse por ᴬˢˢᴱ 🤏🏻ᵀᴿᴱ👈ᵀᴿᴵᴱ 👈 ᵛᴬᴸ.ᴵᴼ que me ajudou a garantir tudo de volta, eu ainda estaria em perigo."

2 years ago

WaterXpert

WaterXpert star-alt star-alt star-alt star-alt star-alt

"Extremely poor quality of service. They closed the account saying they won't serve customers below the monthly revenue threshold. And my funds are stuck."

2 years ago

Sharfaraz Ahmed

Sharfaraz Ahmed star-alt star-alt star-alt star-alt star-alt

"Hello, Thank you for completing the verification process. We’ve received a claim regarding the validity of the funds in your account and after further review, we can confirm that the funds are being returned back to the original financial institution. If you have further questions, please reach out to the original financial institution. Thanks, Brex Me:..." Read more

3 years ago

Cleveland Payne

Cleveland Payne star-alt star-alt star-alt star-alt star-alt

"My business earns over 5 million annually ...provided my personal info because they asked for it..My personal credit is over 800 and their wasnt a reason for my denial...After they took all of my personal info and business info they denied me because it says I dont fit their criteria and didnt pass their background check which is total bs because everything..." Read more

3 years ago

Jay R star-alt star-alt star-alt star-alt star-alt

"Scammy tactics for signup rewards. They cut value of rewards down by ~50% a few months ago -- no explanation, no warning. Leaving for one of their competitors and recommending friends to do the same."

3 years ago

Benjamin Lambert star-alt star-alt star-alt star-alt star-alt

"They did something very terrible to me which caused me so much trouble. Un announced closure of account without any reasons known to me. Thousands of dollars stuck with them, never cared to give back funds held for months. This really tool a toll on me for months feeling hopeless. I was fortunate to come across Exossystemsllc . . io firm which I reported th..." Read more

3 years ago

Rob H. star-alt star-alt star-alt star-alt star-alt

"Nothing - it's a credit card. Our experience was very poor."

3 years ago

Özel Kambale

Özel Kambale star-alt star-alt star-alt star-alt star-alt

"Good day !I hope you're fine. Here, Mr Kambale Nzanzu Ozel , manager of Grazia automobile, from DRC. I am writing because the same company is using Brex account information to get further payment so I don't know where complain else where as their website and account are seized It was November 23, 2022, the date I sent Autofy Japan to its USA account $640..." Read more

3 years ago

Vasily

Vasily star-alt star-alt star-alt star-alt star-alt

"Had given up hope already when I came across “legal recoup . Org ”, they came highly recommended and I got my money back. I'd exhausted every other possible options to get my money back. Honestly still feels like a miracle. Stay away from them."

3 years ago

Info Unfitltrd

Info Unfitltrd star-alt star-alt star-alt star-alt star-alt

"After successfully starting a business and depositing millions into the account over the past 2 years, Brex decided to shut down our account without any notice and ability to access our funds. To this day, our funds are still unaccessible and we can not move them to our other account. If you're a Brex customer and have a high balance on it, I'd strongly adv..." Read more

3 years ago

Noam Huxley

Noam Huxley star-alt star-alt star-alt star-alt star-alt

"These people are crooks, liars and thieves. DO NOT WORK WITH BREX!!! They say they won't charge money to keep the account open and then suddenly start charging money to keep the account open when you're not looking. They force your account closure with no explanation and make you jump through hoops to get the remaining funds back."

3 years ago

Matt star-alt star-alt star-alt star-alt star-alt

"A bit obtuse - we meet multiple criteria on their new customer list but were rejected during the application state with no explanation. More forthcoming requirements would be helpful as we would not have wasted time applying if we did not believe we met all requirements."

3 years ago

Consumer Advocate star-alt star-alt star-alt star-alt star-alt

"Brex does not track where transactions come from. If there is fraud on your account you are basically guilty until proven innocent. They will not do an competant investigation and dedect fraud charges from your bank account. Company is run by 20 year olds that love the word TEAM and reliquish all responsibility for thinkin to "their team will look into..." Read more

3 years ago

Sara P.

Sara P. star-alt star-alt star-alt star-alt star-alt

"Money lost...never to be found again. — What do you like best? I was initially attracted to Brex's ability to make foreign transactions quickly and easily. It is straightforward and intuitively easy to navigate. Brex has a nice UX on their website. — What do you dislike? The inability to retrieve funds when a transaction failed. After..." Read more

3 years ago

Parisa Fowles-Pazdro star-alt star-alt star-alt star-alt star-alt

"The worst company ever!! I would stay far away from Brex, this company will fail anytime soon. Horrendous customer service, wrongful accounting and no benefits like normal cards have. It's like play school dealing with them."

3 years ago

prvee com star-alt star-alt star-alt star-alt star-alt

"This is not a good platform, this is just bs. If you're thinking about keep on going with Brex I would recommend getting out. - well Brex, we have $40m company and we are going to get another $90m and you certainly won't hear about us anymore. 12 billion company and then these reviews....to which mine gets added because they only accept Microsoft and Amazo..." Read more

3 years ago

Daniel

Daniel star-alt star-alt star-alt star-alt star-alt

"All is good with Brex until something is not good. We have several accounts with them. Some with millions going through and others for expenses with less amounts of money. Their support is none to non existent. They are arrogant, condescending, and will make a ton of excuses when things do not work. Essentially, this is just a children's run company that wa..." Read more

3 years ago