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Brex Reviews & Testimonials

4.4 (1,095)

Reviews: 1,095


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

  Showing 4 star reviews only  

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Brex does not require a personal guarantee from founders to obtain a credit card, which can be beneficial for startups and companies with limited credit history. The ability to create multiple digital cards is super convenient for contract employees. You can also set a spending limit and have full visibility of the spending for each active card, right from t..." Read more

a year ago

Diego B. star-alt star-alt star-alt star-alt star-alt

"A great solution for employees expenses management. — What do you like best about Brex? It's easy to use, integrates most needs into a single platform with clear information. The pages are easy to navigate, reservations are easy to make, and the customer service is excellent. The integration with the credit card and the platform is seamless, ..." Read more

a year ago

Rahul M. star-alt star-alt star-alt star-alt star-alt

"These guys could seriously improve their customer service - even their "dedicated" customer service (which I suspect is more of a marketing ploy rather than any real dedicated service personnel) routinely either does not answer emails, or skips them altogether. Anything beyond the most basic of questions is rarely answered properly, or promptly- - and the wo..." Read more

a year ago

Rosellen S.

Rosellen S. star-alt star-alt star-alt star-alt star-alt

"App is super easy to use! — What do you like best? I love being able to check my app from my phone when I'm out and about so I can see how much money I have available to me. With my last corporate card I had to text a number to see this info, and that one extra step really got in the way! — What do you dislike? Honestly, I haven't expe..." Read more

a year ago

Administrator in Retail star-alt star-alt star-alt star-alt star-alt

"Brex is Beneficial for Growing Companies. — What do you like best about Brex? Brex cash accounts provide quick notifications when cash transactions post to your account. We can approve payments in real time without logging into the website via their app. Their customer support team is responsive and polite, providing answers at first contact on..." Read more

2 years ago

James Black

James Black star-alt star-alt star-alt star-alt star-alt

"I have read many negative reviews about this company and I will tell you my opinion, they are not as good as I would like them to be but they are not as bad as they are described I give them 4 stars"

2 years ago

Jonathan L. star-alt star-alt star-alt star-alt star-alt

co-founder, VCENNA

"Very easy to onboard and get setup, convenient 24/7 digital access and concierge support, nice partner program integrations and perks"

2 years ago

Rotem D. star-alt star-alt star-alt star-alt star-alt

Product Designer, Stackbit

"I like the app, super intuitive, easy to use and connects with Apple pay"

2 years ago

Robert Epstein star-alt star-alt star-alt star-alt star-alt

"Good product for our technology business. Wish they gave more % cash back for Ad spend like Ramp though."

2 years ago

John star-alt star-alt star-alt star-alt star-alt

"I recently lost my wallet in Mexico and went to the Brex app to lock my card until I could either (a) find my wallet, or (b) determine whether it was stolen. Unfortunately, my wallet was stolen and there were 3 large fraudulent charges on my Brex card until it was locked by the company on the 4th charge. In my opinion, the card should have been locked from..." Read more

2 years ago

Rick R star-alt star-alt star-alt star-alt star-alt

"Brex. — What do you like best? Easy of apply for and use seamless easy of use — What do you dislike? Credit only user, users has to select credit — What problems are you solving with the product? What benefits have you realized? easy cash for small purchases"

2 years ago

User in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Brex is Easy to Use. — What do you like best? I find the application on my IOS phone easy to use and inputting info is easy. — What do you dislike? I really haven't found a feature or task I dislike. — What problems are you solving with the product? What benefits have you realized? Ease of use when inputting expenses."

2 years ago

Daniel C

Daniel C star-alt star-alt star-alt star-alt star-alt

"Brex Review. — What do you like best? The issuance cards are easy and unlimited — What do you dislike? There is no way to manage credit cards with a "2 step process", so there is an admin that initiate the budget changes and another one approving them — Recommendations to others considering the product: Easy issuance of the..." Read more

2 years ago

Hans G

Hans G star-alt star-alt star-alt star-alt star-alt

"Good starter corporate card. — What do you like best? Very intuitive dashboard and easily deployed — What do you dislike? Is not integrated to some ERPs, and was sold "integration is immanent" but nothing came through after over a year — What problems are you solving with the product? What benefits have you realized? Spend..." Read more

2 years ago

Britney R

Britney R star-alt star-alt star-alt star-alt star-alt

"Love this card! — What do you like best? I get to have all the benefits of a credit card while still using it like debit! — What do you dislike? Not happy with the vagueness of what they do or how the review fraud activity on the account, also they didn't protect me at all, the store that it was used at is not typical of me, so they ha..." Read more

2 years ago

Javier M.

Javier M. star-alt star-alt star-alt star-alt star-alt

"An excellent way to manage company credit cards. — What do you like best about Brex? I enjoy that brex allows me to generate virtual credit cards as well as physical, and they all can be added into Apple Pay for convenience. This has been a great boon for me as an employee of a US startup working remotely, for expensing things. The app also is ver..." Read more

2 years ago

Britney R.

Britney R. star-alt star-alt star-alt star-alt star-alt

"Love this card! — What do you like best about Brex? I get to have all the benefits of a credit card while still using it like debit! — What do you dislike about Brex? Not happy with the vagueness of what they do or how the review fraud activity on the account, also they didn't protect me at all, the store that it was used at is not typ..." Read more

2 years ago

Joseph G. star-alt star-alt star-alt star-alt star-alt

Owner, YG7 CONSULTING GROUP

"It gives you a credit card to start your business, build your credit, and earn rewards. The spend management feature and receipts records"

2 years ago

CD Somoza star-alt star-alt star-alt star-alt star-alt

"I had a bad experience with a member of the Brex support team and their error caused me a serious problem. After writing a review here, they reached out and called me and personally apologized plus they offered to "make it right." While I had a bad experience that caused me to distrust Brex, their quick reaction to reviewing what happened and apologizing mad..." Read more

2 years ago

Administrator in Financial Services star-alt star-alt star-alt star-alt star-alt

"Manage multiple user and cards easily. — What do you like best? Creating a new card is easy, with the ability to limit the balance, assign a user, and change additional settings as needed, making it very simple to provide digital cards, and physical ones if necessary. — What do you dislike? The UI is simple, I think it could use additi..." Read more

2 years ago

User in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Easy to use. No questions asked. — What do you like best? As a user it is super easy to use. There is an app which you can install on your phone and just take a photo to upload your receipt. You can also download your virtual card in your wallet to make it easy for payment. — What do you dislike? As a user, the challenge is tracking yo..." Read more

2 years ago

User in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"My First 3 Months of using Brex. — What do you like best? I like how brex will give you a notification if you have transactions that need to be noted — What do you dislike? Nothing that I can think of really. Maybe it would be cool to text you if you have a transaction that needs attention — Recommendations to others considering..." Read more

2 years ago

Daniel Livay

Daniel Livay star-alt star-alt star-alt star-alt star-alt

"Credit card of choice. The customer service representatives are polite and well-informed. Getting a replacement card issued, adding it to my wallet, and making a transaction took all of two minutes."

2 years ago

Hillary Wedlock star-alt star-alt star-alt star-alt star-alt

"Best mobile banking.."

3 years ago

Paula Michu star-alt star-alt star-alt star-alt star-alt

"Impressive service"

3 years ago