Endorsal 
Lea R
Jen Na
"10 stars, if we could. Truly. The reviews don't lie - Jim Gardner is a consummate professional and just lovely to work with from beginning to end. He has a great selection, his prices are fair, and his communication was excellent. We had his team re-carpet our entire 2nd floor (~1200 sq ft fully furnished) and were honestly nervous about how they were going..." Read more
3 years ago
Qunnice Simpson
"My husband and I are remodeling our home. We needed new carpet for upstairs and downstairs and vinyl flooring for kitchen and dinette area. Jim Gardner was the right person to go to. He done a fantastic job from the beginning to the end. Quote to installation. Jim was excellent at communicating with us the whole way. His team ( Mr. Martin) arrived early go..." Read more
3 years ago
Paul Pearl
"I am very pleased with my experience with the Carpet and Rug Superstore. Jim was able to get my house measured the day after I came into the store, and he knew I was in a hurry so he pushed up my install. Everything looks great!"
3 years ago
Jackie Wall
"Job well done! Installers did a great job. I'm very pleased"
3 years ago
Jose Luiz Herrera Braga Junior
"Amazing support and experience! Jim was very supportive and trustful! He was able to coordinate the replacement of my house's carpet in a very short time! service provided was excellent! definitely recommend this store!"
3 years ago
Amy Vickers
"My husband and I bought three rugs for our new home, and Jim was great to work with. The in-store selection is great, but not so crazy much that you�re just overwhelmed. We love all three, and you can tell how high quality they are the first time you wander around on them barefoot. I would definitely recommend them, and plan to look here for future rug purch..." Read more
3 years ago
Cynthia Williams
"Miguel and Team!!! These guys are awesome!!! Happy customer in the CLT. Thanks Jim!!! Expect lots of referrals!!!"
3 years ago
Cheryl Aaron
"I love my rugs. It�s been two month and I am still in love. I shopped around in person and online. I spent a lot of money so I needed to make a rational decision. The moment I walked into the showroom I was greeted by Jim. He was with a customer but still made me feel welcomed. I then did my due diligence and shopped some other places. After a couple o..." Read more
3 years ago
James Epstein
"We worked with Jim Gardner at this store to replace all of the carpet in our home. He was very helpful assisting with the selection of the right carpet for us. The installer, Miguel, arrived on the time scheduled and did a tremendous job in our home! He and his crew moved all the furniture and performed the install. Everything turned out great!"
4 years ago
Kevin O'Connor
"We re-carpeted our entire house with the help of Jim Gardner at the Charlotte Carpet and Rug Superstore. We had some basic ideas of what we wanted to replace our builder grade carpet but that was as far as it went. We walked in and Jim met us right away. It was immediately evident that we were with a carpet expert. Jim guided us through the process and m..." Read more
4 years ago
chris corrado
"Jim Gardner and his team did a terrific job from "quote to installation". Jim was excellent at communicating along the way, followup to see that I was satisfied and the team doing the work arrived early, got the job done right and were swift in completing the work."
4 years ago
Susan Plaza
"We recently had carpet installed in 3 bedrooms. The installers did an excellent job. Jim at the showroom was incredibly helpful with our carpet selection and did a great job setting up our install date. He was very professional and courteous as was the install team!"
4 years ago
Mollie Stanley
"I had a great experience at Carpet & Rug Superstore. Jim provided great customer service and made sure I was satisfied throughout the whole process. The carpet installers did a great job and were extremely professional and polite. I would highly recommend using them for your flooring needs!"
4 years ago
Jennifer Fuller
"We were under a time crunch to get new carpet installed between our close date and move in date. Jim was kind enough to go above and beyond to get it done. He literally stopped what he was doing to come measure and get the order in. Felt like we were his only customer though he clearly had others to help. Thank you Jim for graciously working with us on a ti..." Read more
4 years ago
Erica Buck
"Kevin was amazing! I can not express enough how kind, caring and understanding he was. He listened to me vent about frustration with another company that was scheduled to do my carpet. He got the carpet in my house in the time I needed. He called me with every update and I looked forward to his calls. I will never go to anyone else, but Kevin."
4 years ago
Phil Williams
"Great experience. Manager Jim Gardner was extremely helpful in selecting and scheduling. Installation was efficient and professional as well as on time . Excellent selection. Highly recommend"
4 years ago
Doug Pickel
"Had a very good experience with Jim and the installation crew. Our carpet was delayed due to warehouse stocking and Jim offered other options, however; we stuck with our original choice and the installation went as planned. Would highly recommend Carpet and Rug Superstore."
4 years ago
April V
"We had the best experience at Carpet & Rug Superstore. We re-carpeted 17 offices at our business location. Manager Jim Gardner was extremely flexible with the installation dates; Allowing us to complete installation on 1/2 of the offices and then returning 3 weeks later to finish the remaining offices. The installation team was punctual, professional, a..." Read more
4 years ago
Greg Osenga
"This is our second time at Carper and Rug Superstore. We had LVP in a marble pattern installed in our high rise uptown condo. Jim was great working with us on measurements and the installation team was top notch. Thank you will highly recommend!"
4 years ago
Gary Nicholson
"The one star review is for a total lack of communication and help in getting an order delivered. I was told my flooring would arrive on a specific date which it did not. I had to cancel and reschedule an installer and move furniture back to the area. Then I was given a new date, so I moved furniture again and scheduled installation. Upon calling, I was told..." Read more
4 years ago
Shiwani Kumar
"We had the best experience at Carpet & Rug Superstore. Their customer experience was incredible from the moment I walked into the store all the way through after the flooring was installed. They have tons of variety to meet all styles and budgets and their salespeople helped recommend the best flooring for our needs. Highly recommend."
4 years ago
Sarah Kennard
"The rugs and carpets I bought are beautiful. Jim (the manager) was great to work with and Miguel and his team of installers did a fantastic job. Highly recommend."
4 years ago
Cari Hayden
"Outstanding service and quality product! My husband and I visited the South Blvd location. Jim the manager was Extremely knowledgeable and helpful! Totally recommend this store! Thanks Jim for my beautiful carpet! You�re the Best!!??????????We will definitely use you again for our flooring needs!"
5 years ago
Jarquist Smith
"I had an amazing experience at the South Blvd. location. The Store Manager, Jim, was very knowledgeable and he was so polite! We are highly satisfied with the quality of the carpet and the price was great!"
5 years ago
"I had Jim and his team install new carpet. Jim was great...no pressure, no hurry up. Was very courteous and patient. Will definitely use again!"
3 years ago