Carpet & Rug Superstore - Charlotte Reviews & Testimonials

4.8 (130)

Reviews: 130


5
92%
4
3%
3
0%
2
1%
1
4%

95% of customers would recommend Carpet & Rug Superstore - Charlotte

aywanna monroe

aywanna monroe star-alt star-alt star-alt star-alt star-alt

"I had a really good experience with Jim the manager at the South Blvd Store. After several opinions and other quotes and financing offers, the Carpet and Rug superstore had the best service and deal. I feel good and it looks good too! Thanks everyone."

5 years ago

Susan Myers

Susan Myers star-alt star-alt star-alt star-alt star-alt

"Jim was a pleasure to get to know through our carpet renovation. He patiently waited about 9 months for us to be ready to begin and offered all of the options available ~ so grateful because we think it's perfect! style, color and installation with the best crew in York/Meck Counties! Thanks so much! We love our new carpet! We will be back and recommend to o..." Read more

5 years ago

Kate Ryan

Kate Ryan star-alt star-alt star-alt star-alt star-alt

"Arturo & his team of installers were polite & very hard workers. With a team of two in the morning & four in the afternoon they were able to rip out old carpet, prepare for new carpet & install vinyl & carpet in my 1600+ sq ft home within 9 hours & in one day, even though I was scheduled for a two day install. Jim is a great salesman. The store has quality..." Read more

5 years ago

Jamilia

Jamilia star-alt star-alt star-alt star-alt star-alt

"Nice place, not that big but has a good selection for cheap prices"

5 years ago

Christie Schaus

Christie Schaus star-alt star-alt star-alt star-alt star-alt

"I worked with Jim at South Charlotte Carpet & Rug Superstore. He is definitely the easiest person I've ever worked with on something like carpet. He did not push me to make a decision and he returned all of my calls promptly. He was a delight. The installers were friendly and efficient and cleaned up when they were done. We were very happy with the selection..." Read more

5 years ago

David DexterCCC

David DexterCCC star-alt star-alt star-alt star-alt star-alt

"Jim did an excellent job with our carpet project. 2 rooms, hallway and stairs. Great selection at his store, and he gave us honest, reliable advise. His installation crew did an excellent job. We will use them again."

5 years ago

Bob Pulliam

Bob Pulliam star-alt star-alt star-alt star-alt star-alt

"Needed a remnant to cover a den and they had a great selection. Jim was super nice and easy to deal with, and the product we got was superb. A friend installed it, and we couldn't be more happy."

5 years ago

Amber Bryant

Amber Bryant star-alt star-alt star-alt star-alt star-alt

"Jim Gardner really hooked it up. You will not find a better price on carpet and installation anywhere else! Installers were on time (10 am) and it only took them an hour & a half. Absolutely go here if you need carpet. We will be back to do our other rooms."

5 years ago

Kim Fisher Sain

Kim Fisher Sain star-alt star-alt star-alt star-alt star-alt

"Jim Gardner is a very nice, patient and knowledgeable salesperson and he took extra time with my 75 year old mom to make sure she got the color and style she was looking for. Then the install and overall look and feel of the carpet in both bedrooms was outstanding! Would definitely buy again and would highly recommend. Top notch service and quality!"

5 years ago

Lisa Dawson

Lisa Dawson star-alt star-alt star-alt star-alt star-alt

"Awesome experience. The manager, Jim took so much time with me to help me pick out the perfect area rug to suit my needs. I am looking for some flooring soon. I will definitely be back to this store. Customer service was excellent. It wasn't just about making the sell, it was ensuring I was going to be happy with it."

5 years ago

Sara Riggsby

Sara Riggsby star-alt star-alt star-alt star-alt star-alt

"We had a terrific experience here. My husband and I first looked at carpet options in February and then purchased and had it installed in July. Jim was incredibly helpful and flexible with the measurement and installation scheduling and the installers completed the work professionally and seamlessly. We highly recommend this location for your flooring needs...." Read more

5 years ago

Jean Heinly

Jean Heinly star-alt star-alt star-alt star-alt star-alt

"Stopped here while shopping quickly for my daughter�s new apartment... we had in mind what we were looking for and we were greeted warmly and helped out immediately. Got a great deal on the rug we were looking for and purchased it and were on our way in less than a half hour ... very friendly /helpful staff!"

5 years ago

April Hill

April Hill star-alt star-alt star-alt star-alt star-alt

"Wow this place is awesome. The salesman is a jewel he showed me everything in the store explain the finance options. Made me very comfortable wasn't pushy at all like most are. I'm looking forward to doing business with him. I was just checking my options and this is definitely the place to go. If by chance they don't have it he will order it for you. Very i..." Read more

5 years ago

Anastasia Jarrell

Anastasia Jarrell star-alt star-alt star-alt star-alt star-alt

"Great place with even greater deals! Jim is amazing and the coffee is hot!"

6 years ago

Sandra Payne

Sandra Payne star-alt star-alt star-alt star-alt star-alt

"Jim was great and so helpful. The prices can't be beat! I wouldn't go anywhere else."

6 years ago

Rick Bouman

Rick Bouman star-alt star-alt star-alt star-alt star-alt

"Jim Gardner and his crew did a great job putting in new carpet at the Beef ' N Bottle Steakhouse Club Room. It looks great, feels great and really warms the place up. I highly recommend Carpet & Rug Superstore at 5892 South Blvd, Ask for Jim! Rick Bouman"

6 years ago

Katie Lawson

Katie Lawson star-alt star-alt star-alt star-alt star-alt

"We recently bought a home and needed to have the carpet and floors replaced before we moved in. Based on other great reviews, we stopped by the store one day and began working with Jim Gardner. He was super knowledgeable and wonderful to work with. With his guidance, we chose from several samples and are so happy with the carpet in our home. We also wanted t..." Read more

6 years ago

Sarah Gibbs

Sarah Gibbs star-alt star-alt star-alt star-alt star-alt

"We love our carpet! Great selection, prices and services! Highly recommended! The Gibbs"

6 years ago

Rod McKinley

Rod McKinley star-alt star-alt star-alt star-alt star-alt

"My wife and I had the pleasure of visiting this carpet superstore and found the carpet we wanted. Jim Gardner was outstanding with his knowledge and willingness to assist us. There were no pressure sales pitches, just friendly advice. If you are in need of a carpet/rug at very reasonable prices, visit Jim Gardner at the Carpet & Rug Superstore."

6 years ago

Joel Book

Joel Book star-alt star-alt star-alt star-alt star-alt

"My wife and I recently moved to Charlotte and stopped in at the Carpet & Rug Superstore to check out their selection of carpet and area rugs. Not only does this store have an incredible offering of choices, but the #1 reason we recommend them is Jim Gardner! Jim is quite simply one of the most experienced and knowledgeable salespersons in this business, he..." Read more

6 years ago

Karen True

Karen True star-alt star-alt star-alt star-alt star-alt

"Very happy with the workmanship of Miguel and his coworkers. The installation of my entire second floor carpeting was done extremely well, moving heavy furniture, and cleanup/vacuuming. The old carpet was removed and my home was back to normal at the end of the day. Highly recommend this store, Jim, my sales rep and installers."

6 years ago

jim gardner

jim gardner star-alt star-alt star-alt star-alt star-alt

"Large selection of HARDWOODS/ AREA RUGS/ CARPET/ VINYL PLANKS"

6 years ago

Rachel Graham

Rachel Graham star-alt star-alt star-alt star-alt star-alt

"What a great selection of carpets and such friendly and helpful staff, weren�t pushing me to buy..."

6 years ago

Muriel Steele

Muriel Steele star-alt star-alt star-alt star-alt star-alt

"Jim was extremely helpful, but not pushy. They had a large selection at reasonable prices. I love the to right we purchased there."

7 years ago

Sarah VanKirk

Sarah VanKirk star-alt star-alt star-alt star-alt star-alt

"We had a great experience at Carpet & Rug Superstore. The person assisting us was extremely helpful and the large selection of rugs was also affordable. We will be shopping here again!"

7 years ago