Carpet & Rug Superstore - Charlotte Reviews & Testimonials

4.8 (130)

Reviews: 130


5
92%
4
3%
3
0%
2
1%
1
4%

95% of customers would recommend Carpet & Rug Superstore - Charlotte

Mark Thornton

Mark Thornton star-alt star-alt star-alt star-alt star-alt

"Went in there looking for new flooring and the experience was pretty good. The guy clearly knew his business and what he was talking about, and was upfront and honest about pricing and product. Asked for a quote but he wouldn't provide one which I found odd. Not sure if I'll use these guys, but them seem pretty thorough."

7 years ago

India I Robinson

India I Robinson star-alt star-alt star-alt star-alt star-alt

"Absolutely NO customer service. I walked in and the store attendant was vacuuming. I started to peruse the options and see what was available, assuming he would shut it off and greet me and ask if I needed assistance. Nope. I spent Atleast 5 minutes perusing items, walking past the attendant TWICE, and he didn't so much as even smile at me. Just ignored me...." Read more

7 years ago

Ryan Blalock

Ryan Blalock star-alt star-alt star-alt star-alt star-alt

"Great customer service. They didn't have what I was looking for (a very specific product), but kindly guided me to the a distributor who would. Thank you!"

7 years ago

Cathy Szydlowski

Cathy Szydlowski star-alt star-alt star-alt star-alt star-alt

"We couldn't be happier with the selections, responsiveness, pricing and service provided by Amir! He was amazing to work with and made suggestions that we ended up using for our home. Can't wait to see it installed tomorrow! Cathy-Uptown Charlotte"

8 years ago

Mike Szydlowski

Mike Szydlowski star-alt star-alt star-alt star-alt star-alt

"Amir and his team are fantastic to work with !! Great prices, huge selection, and quick delivery / install. I would recommend him to anyone. Mike - Uptown Charlotte"

8 years ago

Yvette Thomas-Fogg

Yvette Thomas-Fogg star-alt star-alt star-alt star-alt star-alt

"Amir was very helpful when I decided to purchase an outdoor area rug. I would recommend his store for those interested."

8 years ago

LINDA KOPER

LINDA KOPER star-alt star-alt star-alt star-alt star-alt

"Very professional and efficient service by Amir Masood. He helped determine proper size and best "fit" for all three carpets including Carolina room,dining room and living room. He is a valuable asset to your company. Rugs are of excellent quality. Will definitely recommend store and return for any future needs."

8 years ago

Susan Green

Susan Green star-alt star-alt star-alt star-alt star-alt

"My husband and I have purchased three rugs from Mr. Masood at the Charlotte location. The first two were custom bound rugs for odd sized spaces and they are fantastic. It has been a year and the rugs still look terrific. We purchased our third piece just the other day. Mr. Masood is very knowledgeable and has been extremely helpful each time we have been in..." Read more

8 years ago

Ola Martin

Ola Martin star-alt star-alt star-alt star-alt star-alt

"I had an awesome experience with the Carpet & Rug Superstore on south Blvd. They did an exceptional job from start to finish. I would highly recommend this company to anyone, I truly love my new carpeting. I'm in the Real Estate business and I have actually recommended them in the past to my family members and other clients. Now I have had my very own exper..." Read more

8 years ago

John

John star-alt star-alt star-alt star-alt star-alt

"Just purchased a beautiful rug from Amir at the South Boulevard store. He was very kind, and gave us a great deal. We will definitely be back, and recommend his store to all of our friends and family. Great experience!"

8 years ago

P.

P. star-alt star-alt star-alt star-alt star-alt

"The carpet I bought at this store is very pretty and it looks great. The manager Mr. Masood was friendly, helpful, professional and certainly knew a lot about carpets. I would recommend this store to anyone in their search for a really nice carpet. You may find your search is over."

8 years ago

Michael Hamby

Michael Hamby star-alt star-alt star-alt star-alt star-alt

"Amir was great to work with for our purchase. The wool area rug is top quality and an outstanding value. I am very happy with my experience and will definitely be a repeat customer!"

8 years ago

Maria Isabel Lyles

Maria Isabel Lyles star-alt star-alt star-alt star-alt star-alt

"We had a very pleasant shopping experience. There is a wide variety of rug at a competitive price."

8 years ago

Heather c

Heather c star-alt star-alt star-alt star-alt star-alt

"Friendly Business! Carpet & Rug Superstore generously donated a handful of sample rugs for our Suzuki Violin Group Classes. We are very grateful for their generosity and for companies like this in our community."

8 years ago

L. Bailey Zimmel

L. Bailey Zimmel star-alt star-alt star-alt star-alt star-alt

"We were on a time crunch to complete a renovation on a local professional building, and Amir and his team were very professional and did a fantastic job for us. Would highly recommend their services to anyone looking for installed and bound carpets."

8 years ago

Dee Ellis

Dee Ellis star-alt star-alt star-alt star-alt star-alt

"My wife and I went to this location looking to purchase a rug for our office. Amir was very helpful and understanding as to what we were looking for. The selection of rugs in store ranged from modern to traditional with several sizes and patterns. The rugs were good quality and a fair price. I would recommend taking a look at this location for carpets/area r..." Read more

8 years ago

Rebecca Giere

Rebecca Giere star-alt star-alt star-alt star-alt star-alt

"Amir was such a pleasure to work with for replacing the carpet in my house! I was very impressed with how effortless he made the whole process - he came to measure the rooms within an hour notice and I had the carpet installed the next day. The carpet selection was great quality yet affordable and I would highly recommend Amir to anyone in need of new carpe..." Read more

8 years ago

Michael Robinson

Michael Robinson star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience dealing with Amir for a kitchen area rug. He was professional and most kind. The rug came from Egypt and was back ordered and therefore took a little longer to get. But Amir was on top of the supplier and kept us posted along the way. Would recommend Amir for any of your carpet/rug needs. Michael Robinson Travelers Rest, SC"

8 years ago

Tara Kaduson

Tara Kaduson star-alt star-alt star-alt star-alt star-alt

"We went to other places and nobody seemed to want our business. Amir on the other hand was so professional and knowledgeable. He made us feel important. He explained the differences in quality, etc. The install team was amazing. They moved furniture for no extra charge and they cleaned up any remaining mess. I would highly recommend the Carpet and Rug..." Read more

8 years ago

From the Edge 2 the Ledge

From the Edge 2 the Ledge star-alt star-alt star-alt star-alt star-alt

"Words can not fully express how pleased and delighted I have been with the entire process. Amir and his staff have been an absolute pleasure to work with. Changing or Updating your home take a lot of work, Amir & Staff made my flooring experience totally painless and the best part is they really cared about what was best for me & my family. I will..." Read more

8 years ago

S CHICK

S CHICK star-alt star-alt star-alt star-alt star-alt

"Having never been to a carpet & rug superstore I did not know what to expect - was the salesperson going to follow me around? Would the products be dated or low quality? Nope! It was a great experience! I was impressed by the wide selection of quality area rugs at reasonable prices. It was a no pressure sales environment and I was able to get what I neede..." Read more

8 years ago

Bob Birthisel

Bob Birthisel star-alt star-alt star-alt star-alt star-alt

"Drove across town yesterday to the South Blvd. location, after checking their hours which stated opening at 9am. To be safe, we arrived at 9:32am and there were NO cars and a LOCKED door, with the hours clearly posted outside that they were supposed to open at 9am Saturday. No note, no "on vacation" or "gone fishing", just a closed business that should ha..." Read more

8 years ago

George Shinn

George Shinn star-alt star-alt star-alt star-alt star-alt

"5 stars!!! We needed a large area rug and were very impressed with the extensive selection. Price was very fair and delivery came 2 days ahead of scheduled delivery date. We will definitely be back for other rugs for rooms as we get settled in ou new house. We couldn't be more pleased."

8 years ago

Tammy Anderson

Tammy Anderson star-alt star-alt star-alt star-alt star-alt

"Highly Recommended Indeed!!! This is my second experience purchasing carpet at the South Blvd location! Each time I've received courteous, prompt, and professional services. I would highly recommend my friends and family to the Carpet and Rug Superstore on S. Blvd. Amir Masood was very friendly and helpful. Thank you!"

8 years ago

Al Ali

Al Ali star-alt star-alt star-alt star-alt star-alt

"Great experience, wide selection of carpets and rugs. Prices are reasonable, salesman Ameer is very welcoming and knowledgable! They will come out and measure all your rooms to ensure proper installation!"

8 years ago