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Chili Piper Reviews & Testimonials

4.7 (593)

Reviews: 593


5
79%
4
16%
3
2%
2
1%
1
2%

95% of customers would recommend Chili Piper

Yigal R

Yigal R star-alt star-alt star-alt star-alt star-alt

"Admin user experience. — What do you like best? very intuitive and fast go-live implementation — What do you dislike? there is no online option to add licenses — What problems are you solving with the product? What benefits have you realized? - routing assignment for scheduling- classified meeting types- get higher partici..." Read more

3 years ago

Lisa  D

Lisa D star-alt star-alt star-alt star-alt star-alt

"great product, great team. — What do you like best? The ease of use, speedy communication for support tickets impresses me. I also like the ease of use when I was preciously managing a team and being able to audit the queues to ensure fairness in round-robin meetings (referring to needing to override one rep if they were no avail) — What do..." Read more

3 years ago

User in Biotechnology star-alt star-alt star-alt star-alt star-alt

"Pretty intuitive, but could use some work. — What do you like best? I do like that I can add time buffers before and after meetings, so I don't get back-to-back meetings — What do you dislike? I don't like that only one email can be added to the meeting invite. The only way to add more is to do it manually, which isn't the best —..." Read more

3 years ago

Nicolas F

Nicolas F star-alt star-alt star-alt star-alt star-alt

"Go for Chilipiper- No doubt. — What do you like best? Chili is the only tool that can be based on a Salesforce mapping which allows us to go further than other tools on the market.Finally, the team is reactive and does not hesitate to put its hands in my parameters to help me unblock my setting errors :-) I am fully satisfied with Chilipiper and..." Read more

3 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Nice but doesn't always work. — What do you like best? I like the ease of scheduling and the round-robin. — What do you dislike? The round-robin feature doesn't exactly work how it is needed, and our team has submitted multiple tickets. The customer service was really lacking at the beginning of our partnership, and there was no thorou..." Read more

3 years ago

Gavvon S

Gavvon S star-alt star-alt star-alt star-alt star-alt

"Chili Piper Review. — What do you like best? Links to your calendar and potential clients can schedule appointments right from your email. — What do you dislike? Set up is tedious and needs to be done correctly. — Recommendations to others considering the product: Chili Piper takes away the manual entry when it comes to boo..." Read more

3 years ago

Jawaad S

Jawaad S star-alt star-alt star-alt star-alt star-alt

"Amazing with Salesforce Lead Routing. — What do you like best? I can think of many things, but I like the round robin assignment making sure the right reps, in the right region, are being given the right prospects. — What do you dislike? Honestly .... nothing! It does so much already — Recommendations to others considering the pr..." Read more

3 years ago

Josh H

Josh H star-alt star-alt star-alt star-alt star-alt

"Hot And Spicy Meeting Booker. — What do you like best? This tool is pretty easy to use, it integrates with your salesforce account, professional calendars, and your video conferencing tech which takes all the exhausting leg work out of booking a meeting, no more back and forth. — What do you dislike? The only downside I had when settin..." Read more

3 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"Great Scheduling Tool! — What do you like best? I like the capability to set up queue's and round robins within the scheduling tool so that we can ensure that they are being distributive evenly. I also enjoy that we can utilize to generate calendar individual calendar links for each rep. — What do you dislike? I don't like that sometim..." Read more

3 years ago

Kathy X

Kathy X star-alt star-alt star-alt star-alt star-alt

"Great Real Time Routing Tool and Amazing support from Gaines Murfee and Ally Hardesty. — What do you like best? Chili Piper is a great tool for real-time routing. After a prospect fills out a form, CP has the ability to match the form answers to their queues and provide a calendar availability with the right team within seconds. CP has a Salesforc..." Read more

3 years ago

Executive Sponsor in Computer Software star-alt star-alt star-alt star-alt star-alt

"Great product and support. — What do you like best? Once it's set up it's really powerful and the support is awesome. The simple routing of leads and assignment into calendars is great. So easy. — What do you dislike? Very technical to set up but with help it's great. Their CS team is world-class. — What problems are you solving..." Read more

3 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"Solid support, easy onboarding, transparent pricing. — What do you like best? Transparent pricing and ease of adding users, it does all that it should, and is easy to get new users up and running — What do you dislike? Non-admins have a hard time reaching support, but they are really responsive to admins — What problems are you s..." Read more

3 years ago

Brandon G

Brandon G star-alt star-alt star-alt star-alt star-alt

"Quick, round-the-clock assistance from knowledgeable experts. — What do you like best? Reps (Chad Allard) have responded promptly to our request to modify a user's booking link, having already taken care of it for us!Other reps (Vlad, Ally, Serban, and others like Gaines before them), have gone to great lengths to help resolve our issues. This has..." Read more

3 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Great customer support. — What do you like best? The tool is straightforward to use when you are someone who needs to organize meetings very frequently. It saves time going back and forth with your customers. — What do you dislike? I encounter some issue with templating, and I cannot find a solution in their documentation hence decided..." Read more

3 years ago

Mike P. star-alt star-alt star-alt star-alt star-alt

"It helps make scheduling meetings extremely easy"

3 years ago

Adam W star-alt star-alt star-alt star-alt star-alt

"A must have tool. — What do you like best? the time savings when scheduling appointments — What do you dislike? I have found nothing that I dislike about chili piper — What problems are you solving with the product? What benefits have you realized? Availability verification"

3 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Great for BDR to AE hand offs. — What do you like best? This product helps streamline the handoff of meetings at the top of the funnel, which leads to a more efficient process so both AEs and BDRs can spend their time wisely. — What do you dislike? Took a while to set up the integrations, but once I did its been working great. —..." Read more

3 years ago

Dan G

Dan G star-alt star-alt star-alt star-alt star-alt

"Gamechange for SDR's. — What do you like best? Chili Piper seriously helps everyone involved in booking, especially SDR's like me. I can save my AE and my prospect time and I don't have to translate time zones, THANK GOD! — What do you dislike? A weekly calendar block view (like google calendar) on my booking page would be cool, but..." Read more

3 years ago

Connor K

Connor K star-alt star-alt star-alt star-alt star-alt

"Chili Piper Makes Scheduling a Breeze. — What do you like best? I love how the plugins work with other tools to create a quick way to access calendars and for prospects to book time right from an email. — What do you dislike? Faster load times would make this an even greater tool. But no issues at this time. — Recommendations to..." Read more

3 years ago

Han A

Han A star-alt star-alt star-alt star-alt star-alt

"Very useful and just simplifies meetings. — What do you like best? Hell, i love this I mean google should have had this a while back. But since it was a little too much to just make scheduling and email templates for reminders already integrated with Gmail this little app makes a world of a difference. I'll be honest there are a few things that st..." Read more

3 years ago

Alex L

Alex L star-alt star-alt star-alt star-alt star-alt

"ChiliPiper is an excellent tool for inbound sales teams, support team is top notch. — What do you like best? ChiliPiper allows our inbound sales team to respond to prospects that have filled out forms quickly. It also makes the handover from our SDRs and BDRs to our AE's much more painless. The onboarding and continued support team have been super..." Read more

3 years ago

Alex L

Alex L star-alt star-alt star-alt star-alt star-alt

"ChiliPiper allows our inbound sales team to respond to prospects that have filled out forms quickly. It also makes the handover from our SDRs and BDRs to our AE's much more painless. The onboarding and continued support team have been super helpful, and we were able to onboard our entire sales team extremely fast."

3 years ago

Administrator in Medical Devices star-alt star-alt star-alt star-alt star-alt

"Chili Piper is great if you need Salesforce integration. — What do you like best? Feature-rich - the assignment queues are the best part. Chili Piper has excellent integration with Salesforce, and it's easy to launch the meeting requester after form submissions on our website. — What do you dislike? It isn't easy to get a sandbox envir..." Read more

3 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Support is Outstanding! — What do you like best? We've used Chili Piper for a few months, and I have not been very involved with the implementation process. But today we ran into an issue that was very urgent. Chili Piper's support team spent over an hour assisting us and resolving the issue, saving us countless hours of manual labor in the future..." Read more

3 years ago

Administrator in Medical Devices star-alt star-alt star-alt star-alt star-alt

"Feature-rich - the assignment queues are the best part. Chili Piper has excellent integration with Salesforce, and it's easy to launch the meeting requester after form submissions on our website."

3 years ago