Capterra 
G2 Administrator in Leisure, Travel & Tourism
Administrator in Computer Software
"Great tool for real-time routing and assignment of inbound leads. — What do you like best? I really like Chili Piper's inbound router feature and how you could build complex, real-time routing logic based on user provided data. — What do you dislike? Great online tool documentation but the HS integration is not as robust as Salesforce..." Read more
2 years ago
Elliott B
"Chili Piper is comfortably the best Lead Distribution tool you will find! — What do you like best? It's very easy to install, get up and running, and use! Plus the integration with HubSpot/Gmail/Google Calendar/Salesloft is great so it's everywhere we need it to be! Ultimately it has changed the experience we give to every prospect, whether inboun..." Read more
2 years ago
Elliott B.
"Chili Piper is comfortably the best Lead Distribution tool you will find! — What do you like best about Chili Piper? It's very easy to install, get up and running, and use! Plus the integration with HubSpot/Gmail/Google Calendar/Salesloft is great so it's everywhere we need it to be! Ultimately it has changed the experience we give to every prospe..." Read more
2 years ago
Administrator in Computer Software
"Once the logic is well understood and the tool is installed properly, great value can be derived! — What do you like best? The efficiency of Instant booker (from a Sales rep perspective), and the Salesforce integration (from an admin's perspective). — What do you dislike? Being onboarded on the tool is complex at first as there are man..." Read more
2 years ago
Adam S
"Chili Piper makes me seem like a large team when I'm a team of 1. — What do you like best? First and foremost, everyone we worked with at Chili Piper was engaging, cared about what we were looking for, and went the extra mile to make sure it happened. Chili Piper is fundamentally changing how we route leads and helping us get our newly deployed S..." Read more
2 years ago
Yelizaveta Y
"Good program, great support. — What do you like best? The best for me would be probably support, as any time you reach out for help, you get simple and friendly solution. Super chill. The program itself seems simple (intuitive) to me as a usual worker, but I don't need much. However, I know that for management to control the process: calls gettin..." Read more
2 years ago
Adam S.
"Chili Piper makes me seem like a large team when I'm a team of 1. — What do you like best about Chili Piper? First and foremost, everyone we worked with at Chili Piper was engaging, cared about what we were looking for, and went the extra mile to make sure it happened. Chili Piper is fundamentally changing how we route leads and helping us get ou..." Read more
2 years ago
Administrator in Accounting
"Head of Marketing Operations. — What do you like best? The support is exceptional! As well as the platform. Being able to set assignment rules for certain pages/forms is really helpful. — What do you dislike? the timezone doesn't always show up according to the person's location who's viewing our calendar and finding time — What..." Read more
2 years ago
Derek W
"Useful, but setup/integration is terrible. — What do you like best? Dynamic routing of deals for smart qualification/disqualification of leads. — What do you dislike? Very complex and unintuitive setup for what should be simple. It took over a month to configure properly even with their customer support. When buying, you should facto..." Read more
2 years ago
Alida S
"Time saver and lifesaver. — What do you like best? It takes all of the time and work out of scheduling. I also love that you can have multiple links for different types of meetings. I spend less time getting in touch with customers and more time actually talking to them. — What do you dislike? Nothing! It is the best product that exist..." Read more
2 years ago
Gabriela K
"Great product -- even better people!! 11/10 would recommend. — What do you like best? My team and I have had nothing but great experiences with the folks over at Chili Piper (S/O Sr. CSM Jordan S, he's literally the best). Additionally, the product itself has removed the barriers to book and it has created the path of least resistance to get a mee..." Read more
2 years ago
Cory D
"Chili Piper is super effective. — What do you like best? I love the extension and that it supersedes any other software you're in- the fact that you can just pull up the extension and add a meeting link anywhere — What do you dislike? I would like the landing page to be a much more functional piece- creating slugs- build it out a littl..." Read more
2 years ago
Gabriela K.
"Great product -- even better people!! 11/10 would recommend. — What do you like best about Chili Piper? My team and I have had nothing but great experiences with the folks over at Chili Piper (S/O Sr. CSM Jordan S, he's literally the best). Additionally, the product itself has removed the barriers to book and it has created the path of least resis..." Read more
2 years ago
Jessica A
"Phenomenal customer service from Kate & the team. — What do you like best? Customer onboarding was next level - if we had an issue we'd have one of the team helping us within a couple of hours or 24 hours max! Great end customer experience being able to book directly in AEs diary — What do you dislike? The tool can be hard to implement..." Read more
2 years ago
Alex B
"A complicated product solving a complicated problem. — What do you like best? How do you build a world-class CX and Support organization? Well, I think you can look at what Chili Piper is doing. First, They use Solvvy, which uses AI to respond to chat questions in real time by pulling from help center articles (stored in Zendesk). Second, they..." Read more
2 years ago
Alex B.
"A complicated product solving a complicated problem. — What do you like best about Chili Piper? How do you build a world-class CX and Support organization? Well, I think you can look at what Chili Piper is doing. First, They use Solvvy, which uses AI to respond to chat questions in real time by pulling from help center articles (stored in Zendes..." Read more
2 years ago
Valerie K
"Best scheduler I've used! — What do you like best? I love that we can insert multiple times into an email and sync other colleagues' calendars into the time selections. Makes booking with clients seamless! — What do you dislike? Would love if you could block "optional times" so they would still show in the booking process. For example,..." Read more
2 years ago
Jackie W
"Easy one-click scheduling for meetings! — What do you like best? Chili Piper’s Instant Booker is my favorite feature. As a CSM, I'm constantly trying to book meetings with customers in my book of business. With Chili Piper, I’m able to connect directly to my Google calendar to share my (and my co-workers) availability directly with clients over em..." Read more
2 years ago
Consultant in Marketing and Advertising
"Great Customer Service. — What do you like best? I love how quick their customer service team was to respond. Specifically, Justin Dosio, was not only quick to respond but to remedy my needs. — What do you dislike? It was hard to find how to get directly in contact with support vs articles. — What problems is the product solving..." Read more
2 years ago
Daniel Z
"Chili Piper - the best scheduling tool out there. — What do you like best? The Routing to the correct SDR immediately based on the responses in the form, right on the website. I love that all our employees get their own booking link. I love the reporting and analytics. — What do you dislike? The code sometimes can need adjusting or cha..." Read more
2 years ago
Daniel Z.
"Chili Piper - the best scheduling tool out there. — What do you like best about Chili Piper? The Routing to the correct SDR immediately based on the responses in the form, right on the website. I love that all our employees get their own booking link. I love the reporting and analytics. — What do you dislike about Chili Piper? The code..." Read more
2 years ago
Liam. M
"My thoughts towards chill piper. — What do you like best? I like how it allows one to book and manage meetings with leads. Also you can track and manage meetings so that you can always know what is happening all the times. It takes the drama out of scheduling, so your team can focus on what’s most important on building rapport with targeted leads..." Read more
2 years ago
Administrator in Computer & Network Security
"Eric is an Awesome Customer Success Manager. — What do you like best? Eric is one of the most responsive reps I have ever worked with and has helped me get the ChiliPiper instance set up lickity split. He was able to jump on a call with me immediately after I asked and I could not be more appreciative. — What do you dislike? Nothing r..." Read more
2 years ago
Nate B.
Head of Sales, Eqtble
"One of the first tools we bought building out eqtble's sales team. We didn't have time to chase prospects down, so now scheduling is completely automated and our conversion has increased because of the easy user experience."
2 years ago
"Great solution for our inbound leads' meeting scheduling with an expert onboarding specialist! — What do you like best? Chilipiper helps our leads to book a demo meeting. And it is very customizable to distribute them among reps based on as many criteria as we wish. — What do you dislike? Nothing really! They have an actively developed..." Read more
2 years ago