Factory Direct Floor Store Reviews & Testimonials

4.5 (312)

Reviews: 312


5
80%
4
5%
3
3%
2
4%
1
8%

85% of customers would recommend Factory Direct Floor Store

  Showing 4 star reviews only  

Cindy B. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"We went through a major remodel and the construction company helped us pick out the flooring we wanted but we needed to find a company that carried it and install it. We got 3 quotes an Factory Direct was spot on in their prices and can in below the other 2 quotes. The install went seamlessly and the installer (Ruben) was very polite and did a great job...." Read more

5 years ago

Cindy B. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"We went through a major remodel and the construction company helped us pick out the flooring we wanted but we needed to find a company that carried it and install it. We got 3 quotes an Factory Direct was spot on in their prices and can in below the other 2 quotes. The install went seamlessly and the installer (Ruben) was very polite and did a great job...." Read more

5 years ago

serina c.

serina c. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"A larger selection than most in the area. I found 2 different white oaks at this location. Service was good and they sent someone out to measure to make sure they ordered exactly what i needed. Labor is a little on the higher side but not by much. Stay tuned for my update"

10 years ago

Scott B.

Scott B. star-alt star-alt star-alt star-alt star-alt

Oceanside, CA

"I would highly recommend Factory Direct Floor Store in San Diego. I bought laminate flooring from Factory Direct the first time back in 2011 and was very satisfied. Naturally when I needed flooring for my new house in Oceanside I visited the Miramar Road store and picked out a wide plank hand scraped laminate floor for most of the house and vinyl flooring..." Read more

10 years ago

Diana B. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a good selection at a reasonable price so we found what we liked. Jared was helpful in coordinating tile and wood. Wood installers were awesome! - very meticulous, neat, and went above and beyond, prepping floor for tile installers, creating a matching curved piece for a step down,and cutting baseboard for tile area as well as the wood. The tile was a..." Read more

10 years ago

Bee J.

Bee J. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Very happy with this company. This was our first experience having any sort of construction or installation done at our home so not sure what to compare it to. I can tell you that Bryan was great. Very responsive from the moment we walked in the door. He and I were able to text back and forth and get prepped for the job and stay in contact throughout install..." Read more

10 years ago

Bee J.

Bee J. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Very happy with this company. This was our first experience having any sort of construction or installation done at our home so not sure what to compare it to. I can tell you that Bryan was great. Very responsive from the moment we walked in the door. He and I were able to text back and forth and get prepped for the job and stay in contact throughout install..." Read more

10 years ago

Chandara D.

Chandara D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I hired Factory Direct after doing some research and getting bids from a few other flooring places and although they were a few hundred dollars I do not regret my decision. Greg mad me feel at ease and honestly he was the reason why I picked them. He was courteous, followed up and made sure I was happy and was always happy to give me advice. He even followed..." Read more

10 years ago

Chandara D.

Chandara D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I hired Factory Direct after doing some research and getting bids from a few other flooring places and although they were a few hundred dollars I do not regret my decision. Greg mad me feel at ease and honestly he was the reason why I picked them. He was courteous, followed up and made sure I was happy and was always happy to give me advice. He even followed..." Read more

10 years ago

Julie M.

Julie M. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"After getting an estimate from Metro which was ridiculously expensive, we were thrilled to get the floor we wanted for almost 5k cheaper at FDFS. Greg was great and funny and really easy to work with. The installers, Alex and Paul were very respectful and did an excellent and thorough job. I am very picky and cannot find anything that I would change about..." Read more

10 years ago

James L.

James L. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"6/1/2013 : Ben/contractor came to my place for a price quote today. He sounds like a pro. I am gonna find out his measurement of my space very soon. I did not tell him I have measured my own house sqfts and total GLA of the house. ***** 6/3/2013: Still waiting for the quote. **** 6/3/2013:got the quote late afternoon.***** 6/5/2013: Ask Ben to add tiles..." Read more

11 years ago

James L.

James L. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"6/1/2013 : Ben/contractor came to my place for a price quote today. He sounds like a pro. I am gonna find out his measurement of my space very soon. I did not tell him I have measured my own house sqfts and total GLA of the house. ***** 6/3/2013: Still waiting for the quote. **** 6/3/2013:got the quote late afternoon.***** 6/5/2013: Ask Ben to add tiles..." Read more

11 years ago

Jason H. star-alt star-alt star-alt star-alt star-alt

Chula Vista, CA

"I originally went to Coles fine flooring and was charged $99 to have my house measured. Not a bad deal because that could have been applied to the purchase and labor if I was to use them but their estimate was way over priced, I felt. After finding FDFS on Yelp my wife and I went to the store. When we heard the estimate my initial response was "is that just..." Read more

12 years ago

Dania M. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I interviewed a total of 5 flooring companies and Factory Direct Floor Store was the best price and had the best quality flooring, they had exactly the color of high gloss laminate wood I had been searching for. I first went into their shop and was greeted right away by Chris, one of the Store Managers and he was extremely helpful and very customer service o..." Read more

12 years ago

Dania M. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I interviewed a total of 5 flooring companies and Factory Direct Floor Store was the best price and had the best quality flooring, they had exactly the color of high gloss laminate wood I had been searching for. I first went into their shop and was greeted right away by Chris, one of the Store Managers and he was extremely helpful and very customer service o..." Read more

12 years ago