Flooring RVA Reviews & Testimonials

4.8 (211)

Reviews: 211


5
90%
4
4%
3
2%
2
0%
1
3%

94% of customers would recommend Flooring RVA

Brian Barltrop

Brian Barltrop star-alt star-alt star-alt star-alt star-alt

"Flooring RVA replaced the old carpeting upstairs with vinyl planking. My scheduling requirements were a bit tricky with months between phases, but they have a fantastic internal communication and tracking system to keep on top of everything over that long stretch. The most challenging part of the job was refinishing the stairs; the stain had to come close to..." Read more

a year ago

Eric Oswald

Eric Oswald star-alt star-alt star-alt star-alt star-alt

"Thank you Robert. I look forward to working with you for our next flooring project."

a year ago

Heather Kirschner

Heather Kirschner star-alt star-alt star-alt star-alt star-alt

"I posted the below post 5 years ago and it was a glowing review. I�m now posting in 2023 and saying Flooring RVA is still an excellent company! Very reliable and trustworthy! We ordered carpet and ended up having a lot of mold issues we had to clear up and Flooring RVA held our carpets for us until we were ready AND they came and ripped out the old carpet wh..." Read more

a year ago

Renee Ferrell

Renee Ferrell star-alt star-alt star-alt star-alt star-alt

"5 years ago, Flooring RVA installed carpet in my old home. When we needed new carpet in our new home in one of our rooms due to a minor flooding, I didn't hesitate to reach out to Robert Fletcher again. They were amazing again and still get 5 stars from me! He came out and did the estimate and since we are hosting family for Christmas, Robert made sure it..." Read more

a year ago

Robert Melvin

Robert Melvin star-alt star-alt star-alt star-alt star-alt

"We initially had some issues with getting our carpet runner installed in our home; however, when alerted to the challenges Mr. Fletcher, the owner stepped right in ensure it got resolved promptly and we were satisfied. The end result is wonderful, and I would recommend others use RVA Flooring for their flooring needs. If we get more work done, we will be goi..." Read more

a year ago

Mandy Lindsay

Mandy Lindsay star-alt star-alt star-alt star-alt star-alt

"From the time I called to ask a few questions to the complete installation was absolutely amazing. The staff was very pleasant and made the process, start to finish, so easy and smooth. I just bought a house, where I ended up doing a few renovations before I moved in, including replacing the carpet in the master bedroom. I called around to a few places that..." Read more

2 years ago

Mandy Lindsay

Mandy Lindsay star-alt star-alt star-alt star-alt star-alt

"From the time I called to ask a few questions to the complete installation was absolutely amazing. The staff was very pleasant and made the process, start to finish, so easy and smooth. I just bought a house, where I ended up doing a few renovations before I moved in, including replacing the carpet in the master bedroom. I called around to a few places that..." Read more

2 years ago

Google review

Deborah Cooper

Deborah Cooper star-alt star-alt star-alt star-alt star-alt

"Every thing about this project was right on the money. Matt was a great salesperson and answered all my questions throughout the process. The warehouse people and the owner were fantastic. Then to top it off, they sent this incredible crew. This was originally planned as a 3-5 day job. These guys worked nonstop from 8 am to a little after 6 and complete..." Read more

2 years ago

Kimberly Spence

Kimberly Spence star-alt star-alt star-alt star-alt star-alt

"Very impressed with RVA flooring from my first step into the showroom. Very kind and helpful. Will be referring all of my friends, family, and clients. Impeccable customer service."

2 years ago

Laura Harvey

Laura Harvey star-alt star-alt star-alt star-alt star-alt

"This is the second time we've used Flooring RVA and they are always super helpful and friendly and have some of the best prices around."

2 years ago

ryan tagg

ryan tagg star-alt star-alt star-alt star-alt star-alt

"Incredibly difficult to work with. Took the initial deposit as quickly as possible and took months to actually schedule it. I had to reach out multiple times. Jonothan I think? Was incredibly rude on the phone, accusatory and unprofessional. Refused to identify himself because "I don't know what you're going to do with the information" what in the world? I k..." Read more

2 years ago

Catherine Brown

Catherine Brown star-alt star-alt star-alt star-alt star-alt

"Highly recommended! Everyone I worked with is knowledgeable about the flooring and guided me in selecting a product that would best meet my needs for longevity , waterproofing, and big dogs! Matt H. Is AWESOME and also helped with carpet selection to ensure I would have comfort , beauty, durability, and stain free. He was always available to answer questio..." Read more

2 years ago

CM B (CB)

CM B (CB) star-alt star-alt star-alt star-alt star-alt

"Highly recommended! Everyone I worked with is knowledgeable about the flooring and guided me in selecting a product that would best meet my needs for longevity , waterproofing, and big dogs! Matt H. Is AWESOME and also helped with carpet selection to ensure I would have comfort , beauty, durability, and stain free. He was always available to answer questio..." Read more

2 years ago

Google review

Anthony Richardson

Anthony Richardson star-alt star-alt star-alt star-alt star-alt

"Good pricing, great installation crews, good support after installation for any issues. Company owner takes pride in the business and values your feedback."

2 years ago

Vee A

Vee A star-alt star-alt star-alt star-alt star-alt

"The good - I am happy with the new flooring, definitely a good pick. The installers, Brad and Brad, did a great job installing the floors, explaining where there was some settling, but that did not stop the installation. They were here before the start time and kept the areas as clean as possible. I recommend them because they were professional, knowledge..." Read more

2 years ago

Ben McGann

Ben McGann star-alt star-alt star-alt star-alt star-alt

"We are currently working with them on our second project. They did great work for us last time and we are excited to be working with them again. My only initial issue was that the time from the measurement to quote was on the long side. However, once the owner became aware of this he took charge of the situation and worked with us directly. He is passionate..." Read more

2 years ago

ARL Remodeling LLC

ARL Remodeling LLC star-alt star-alt star-alt star-alt star-alt

"Great customer service. They had what we needed for a big project and always answered any questions we had and they had excellent communication skills."

2 years ago

Tracey Coleman

Tracey Coleman star-alt star-alt star-alt star-alt star-alt

"This is my second time working with the guys over at Flooring RVA. They did an excellent job on my hardwood floors. I�m in the process of renovating my bathroom and I decided to redo the bathroom floors. I�ve been working with Matt Turner and he�s awesome and a pleasure to work with. For my next flooring project I definitely will be returning to Flooring..." Read more

2 years ago

Tracey Coleman

Tracey Coleman star-alt star-alt star-alt star-alt star-alt

"This is my second time working with the guys over at Flooring RVA. They did an excellent job on my hardwood floors. I’m in the process of renovating my bathroom and I decided to redo the bathroom floors. I’ve been working with Matt Turner and he’s awesome and a pleasure to work with. For my next flooring project I definitely will be returning to Flooring..." Read more

2 years ago

Google review

William Kennedy

William Kennedy star-alt star-alt star-alt star-alt star-alt

"Gary was a pleasure to work with. Very detailed with quick responses to any questions. Thanks!"

2 years ago

brad thweatt

brad thweatt star-alt star-alt star-alt star-alt star-alt

"recently had my floors refinished. older richmond home from the 1940's- Karl did an amazing job! exceeding my expectations. very clean and professional and excellent work! Matt was very helpful through out the whole process, from the estimate to helping me get on the schedule to being my contact point on some last second scheduling changes. i would absolu..." Read more

2 years ago

Mark's Help

Mark's Help star-alt star-alt star-alt star-alt star-alt

"Good guys. Haven�t hired them yet."

2 years ago

Mark's Help

Mark's Help star-alt star-alt star-alt star-alt star-alt

"Good guys. Haven’t hired them yet."

2 years ago

Google review

Doris Spenner

Doris Spenner star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful and knowledgeable staff. Showed me a product I hadn't seen. Huge selection of flooring options. Awesome!"

2 years ago

Nicholas Clevett

Nicholas Clevett star-alt star-alt star-alt star-alt star-alt

"Great sales experience. Tons of choices (tile, laminate, carpet etc.). Sales representative was very knowledgeable and accessible. I would give 5 stars but measurements were delayed a week and getting on the installation schedule took 4 weeks with me having to call numerous times. Their installation contractors were professional and did an amazing job...." Read more

2 years ago