Flooring RVA Reviews & Testimonials

4.8 (227)

Reviews: 227


5
89%
4
5%
3
2%
2
0%
1
3%

94% of customers would recommend Flooring RVA

Vee A

Vee A star-alt star-alt star-alt star-alt star-alt

"The good - I am happy with the new flooring, definitely a good pick. The installers, Brad and Brad, did a great job installing the floors, explaining where there was some settling, but that did not stop the installation. They were here before the start time and kept the areas as clean as possible. I recommend them because they were professional, knowledge..." Read more

2 years ago

Ben McGann

Ben McGann star-alt star-alt star-alt star-alt star-alt

"We are currently working with them on our second project. They did great work for us last time and we are excited to be working with them again. My only initial issue was that the time from the measurement to quote was on the long side. However, once the owner became aware of this he took charge of the situation and worked with us directly. He is passionate..." Read more

2 years ago

ARL Remodeling LLC

ARL Remodeling LLC star-alt star-alt star-alt star-alt star-alt

"Great customer service. They had what we needed for a big project and always answered any questions we had and they had excellent communication skills."

2 years ago

Tracey Coleman

Tracey Coleman star-alt star-alt star-alt star-alt star-alt

"This is my second time working with the guys over at Flooring RVA. They did an excellent job on my hardwood floors. I�m in the process of renovating my bathroom and I decided to redo the bathroom floors. I�ve been working with Matt Turner and he�s awesome and a pleasure to work with. For my next flooring project I definitely will be returning to Flooring..." Read more

2 years ago

Tracey Coleman

Tracey Coleman star-alt star-alt star-alt star-alt star-alt

"This is my second time working with the guys over at Flooring RVA. They did an excellent job on my hardwood floors. I’m in the process of renovating my bathroom and I decided to redo the bathroom floors. I’ve been working with Matt Turner and he’s awesome and a pleasure to work with. For my next flooring project I definitely will be returning to Flooring..." Read more

2 years ago

Google review

William Kennedy

William Kennedy star-alt star-alt star-alt star-alt star-alt

"Gary was a pleasure to work with. Very detailed with quick responses to any questions. Thanks!"

2 years ago

brad thweatt

brad thweatt star-alt star-alt star-alt star-alt star-alt

"recently had my floors refinished. older richmond home from the 1940's- Karl did an amazing job! exceeding my expectations. very clean and professional and excellent work! Matt was very helpful through out the whole process, from the estimate to helping me get on the schedule to being my contact point on some last second scheduling changes. i would absolu..." Read more

2 years ago

Mark's Help

Mark's Help star-alt star-alt star-alt star-alt star-alt

"Good guys. Haven�t hired them yet."

2 years ago

Mark's Help

Mark's Help star-alt star-alt star-alt star-alt star-alt

"Good guys. Haven’t hired them yet."

2 years ago

Google review

Doris Spenner

Doris Spenner star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful and knowledgeable staff. Showed me a product I hadn't seen. Huge selection of flooring options. Awesome!"

3 years ago

Nicholas Clevett

Nicholas Clevett star-alt star-alt star-alt star-alt star-alt

"Great sales experience. Tons of choices (tile, laminate, carpet etc.). Sales representative was very knowledgeable and accessible. I would give 5 stars but measurements were delayed a week and getting on the installation schedule took 4 weeks with me having to call numerous times. Their installation contractors were professional and did an amazing job...." Read more

3 years ago

Nicholas “Nick”

Nicholas “Nick” star-alt star-alt star-alt star-alt star-alt

"Great sales experience. Tons of choices (tile, laminate, carpet etc.). Sales representative was very knowledgeable and accessible. I would give 5 stars but measurements were delayed a week and getting on the installation schedule took 4 weeks with me having to call numerous times. Their installation contractors were professional and did an amazing job...." Read more

3 years ago

Google review

R Hess

R Hess star-alt star-alt star-alt star-alt star-alt

"My floor in two rooms has come apart after less than three years. The planks have 1/4- 1/2 inch gaps between in some places and the sides are no longer locked together. We spent about $17.00 per square foot to take out old vinyl and install new vinyl plank. We felt the higher price here would be justified because the people who sell the product were so helpf..." Read more

3 years ago

DI LOVE

DI LOVE star-alt star-alt star-alt star-alt star-alt

"Matt, the "FRVA Salesperson" who spent time with me going over the quantity, quality and colors of various flooring options did a wonderful job at getting me exactly what I was looking for. Tarek, who delivered the carpets was on time, courteous and personable. He answered varoius questions I asked pertaining to the design aesthetic of the room I'm working..." Read more

3 years ago

Susan Chambers

Susan Chambers star-alt star-alt star-alt star-alt star-alt

"Hired to refinish wood floors before moving into a new house. Poor communication throughout the whole job...days before calls were returned.They pushed back the start date leaving less time for the poly to fully cure. The trim around the fireplace hearth was not what was described by the woman who came out to do the quote. Quarter-round was not properly cut..." Read more

3 years ago

Raymond Lai

Raymond Lai star-alt star-alt star-alt star-alt star-alt

"I went in to get a color match for an existing floor threshold. Gary and store manager Jonathan were friendly and extremely helpful in assisting and answering my questions. Within 5 days, I went in to pick up a freshly stained wooden piece of baby threshold with a perfect color match. Would absolutely return for my future home renovation items."

3 years ago

CMB II

CMB II star-alt star-alt star-alt star-alt star-alt

"Simply put Robert, Jonathan and the whole team at RVA Flooring are unpleasant to work with. My best advice is steer clear. Did a $12k flooring and $2k tile job with them and I was left disappointed at every end. Worked with multiple contractors and these guys are subpar. Jonathan is the epitome of unprofessional. Robert tries to clean up but can not deliver...." Read more

3 years ago

Frank Allocca

Frank Allocca star-alt star-alt star-alt star-alt star-alt

"Truly can't say enough good things about FlooringRVA. They made the whole process easy, smooth, and incredibly fun! FlooringRVA did my hardwood floors, the tile in my bathroom including a full tile shower as well as replaced my carpet in the second floor. Robert Fletcher was a true professional and I can't wait to contact him again for my next project. They..." Read more

3 years ago

Courtney Purvis

Courtney Purvis star-alt star-alt star-alt star-alt star-alt

"Got several quotes for refinishing my floors and Vin's was the best quality product for my money and he was able to put me on his schedule within 3 weeks. Floors turned out beautifully and he was in touch with me every step of the way since I had to stay elsewhere during the job and couldn't see progress, sending me pictures and text updates throughout. 100%..." Read more

3 years ago

Cheryl Black

Cheryl Black star-alt star-alt star-alt star-alt star-alt

"My husband and I had a great experience at Flooring RVA. Jonathan and his team are knowledge, friendly and responsive to their customers. The showroom is inviting and well stocked. What is most impressive is that they are full service operation that goes beyond selling and installing floors. If you are doing any home improvements or build outs, check them ou..." Read more

3 years ago

Margaret Davis

Margaret Davis star-alt star-alt star-alt star-alt star-alt

"I have been working with FlooringRVA for a couple months to pick out the right carpet for my new home. I finally found something I love from their vast selection. I can�t wait for them to come out and install it. Everyone who works there is really friendly, they meet you where you�re at budget-wise (no pressure on you to buy something super expensive), and t..." Read more

3 years ago

Margaret Davis

Margaret Davis star-alt star-alt star-alt star-alt star-alt

"I have been working with FlooringRVA for a couple months to pick out the right carpet for my new home. I finally found something I love from their vast selection. I can’t wait for them to come out and install it. Everyone who works there is really friendly, they meet you where you’re at budget-wise (no pressure on you to buy something super expensive), and t..." Read more

3 years ago

Google review

Christopher Matthews

Christopher Matthews star-alt star-alt star-alt star-alt star-alt

"Stopped in today to get some carpet and padding, had the best salesmen Robert and Jonathan answered all my questions and helped me out. Will definitely be back to see these guys! BEST flooring place in Richmond!"

3 years ago

mark merlin

mark merlin star-alt star-alt star-alt star-alt star-alt

"Matt the sales person was great great pricing great group of guys great product definitely buy your flooring there"

3 years ago

Tony Saad

Tony Saad star-alt star-alt star-alt star-alt star-alt

"I have been looking to redo the floor at my hair salon, I went to flooring rva, I was greeted and helped promptly, showed me the right products, I am very grateful for your help, definitely I will be back, thank you."

3 years ago