Flooring RVA Reviews & Testimonials

4.8 (227)

Reviews: 227


5
89%
4
5%
3
2%
2
0%
1
3%

94% of customers would recommend Flooring RVA

Linda Coven

Linda Coven star-alt star-alt star-alt star-alt star-alt

"I recently had water damage on my hardwood floors with the hurricane. This happened two days before I was scheduled to put my condo on the market. The initial flooring company to come showed no real interest in the job. I called FlooringRVA and Robert Fletcher, the owner was immediately on the case. His sales person, Matthew got samples to me while I was..." Read more

4 years ago

Rebecca Irving

Rebecca Irving star-alt star-alt star-alt star-alt star-alt

"Flooring RVA has the best customer service and all around a great experience. Every step of the process from setting up the first appointment to shopping and install was a breeze. Highly recommended!!"

4 years ago

Scott Moore

Scott Moore star-alt star-alt star-alt star-alt star-alt

"The company was unprofessional, uncommunicative, and took three months to complete a job that they said they would do in four days. The two times we heard from the owner were when we signed the initial contract and when we asked to meet with him to pay our final bill They did the demo work and then called us two days later to explain that they didn�t have..." Read more

4 years ago

Eric M. �Em�

Eric M. �Em� star-alt star-alt star-alt star-alt star-alt

"I have used, Flooring RVA for my last two projects and I've been happy with both. The customer service and the service itself were awesome. Their employees are professional and courteous ,most of all they're very neat and tidy. Both projects were handled with respect to my home and my time. I would highly recommend this company to anyone."

4 years ago

Eric M. “Em”

Eric M. “Em” star-alt star-alt star-alt star-alt star-alt

"I have used, Flooring RVA for my last two projects and I've been happy with both. The customer service and the service itself were awesome. Their employees are professional and courteous ,most of all they're very neat and tidy. Both projects were handled with respect to my home and my time. I would highly recommend this company to anyone."

4 years ago

Google review

Rebecca Marshall

Rebecca Marshall star-alt star-alt star-alt star-alt star-alt

"I wanted to use a local flooring installer to put in some hardwood floors where we previously had carpet. From the initial call to set up the consultation to the post-install follow-up call, everything was done quickly and professionally. They worked with my timeline and recommended a nice hardwood that met not only my needs but my request for a quick turnar..." Read more

4 years ago

Juri and Todd Miller

Juri and Todd Miller star-alt star-alt star-alt star-alt star-alt

"I contracted Flooring RVA for a large commercial project. Robert and his crew are extremely professional, courteous and do high quality work. They started when they said they would and finished when they said they would. I plan on using them for all my projects - both residential and commercial- going forward and would highly recommend them to anyone."

4 years ago

John West

John West star-alt star-alt star-alt star-alt star-alt

"Amber did a Great Job Coordinating Roberts Brother is an excellent installer The Floor Looks Great We have one area that may need to be redone later Love RVA"

4 years ago

Jamie Robinette

Jamie Robinette star-alt star-alt star-alt star-alt star-alt

"Extremely overpriced. This place was 4K over the other bid we had. Waste of time if you can�t even come close to another company�s price point. Save your time and call Costen flooring."

4 years ago

Mildred Coleman

Mildred Coleman star-alt star-alt star-alt star-alt star-alt

"Johnathan was great! very helpful, great customer service. I was completely satisfied!!!"

4 years ago

Alli Taylor

Alli Taylor star-alt star-alt star-alt star-alt star-alt

"Wonderful service. Affordable pricing. Quality work. Highly recommend!"

4 years ago

Agbana Abiodun

Agbana Abiodun star-alt star-alt star-alt star-alt star-alt

"Great job, very professional and very affordable pricing."

4 years ago

Jackie Combs

Jackie Combs star-alt star-alt star-alt star-alt star-alt

"We picked out our floor after looking at several different samples. The sales staff was knowledgeable and helpful.The installation was scheduled quickly and done on time."

4 years ago

Chris Smith

Chris Smith star-alt star-alt star-alt star-alt star-alt

"Robert is always very responsive and helpful to any of our clients we send over to him. He cares about his clients and gets them the best available at their price point."

4 years ago

Mary C. Miller

Mary C. Miller star-alt star-alt star-alt star-alt star-alt

"Flooring RVA was very quick and efficient. They were so easy to work with and very professional! 100% would recommend!"

4 years ago

Mary C. Bortz

Mary C. Bortz star-alt star-alt star-alt star-alt star-alt

"Flooring RVA was very quick and efficient. They were so easy to work with and very professional! 100% would recommend!"

4 years ago

Google review

James Brown

James Brown star-alt star-alt star-alt star-alt star-alt

"I had my whole downstairs done they did a phenominal job. When they started they sent someone right out explained to me there process. There team communicated and got the job done. Well done RVA Flooring!"

5 years ago

James Hefferon

James Hefferon star-alt star-alt star-alt star-alt star-alt

"We have used RVA Flooring twice in our home and both times we were completely satisfied. Matt Turner did a great job with the estimate and getting the job locked in and the rest of the team followed through wonderfully with the rest of the process. Great professional team for all of your flooring needs!"

5 years ago

Eric Blumer

Eric Blumer star-alt star-alt star-alt star-alt star-alt

"Robert Fletcher went out of his way to help me, even though it was nearly 1:00 in the morning. I know he�ll take great care of you as well."

5 years ago

Eric Blumer

Eric Blumer star-alt star-alt star-alt star-alt star-alt

"Robert Fletcher went out of his way to help me, even though it was nearly 1:00 in the morning. I know he’ll take great care of you as well."

5 years ago

Google review

Donnetta Payne

Donnetta Payne star-alt star-alt star-alt star-alt star-alt

"We recently had flooring & carpet installed that was purchased from Flooring RVA. I cannot express how happy we are from the beginning of making our choices through help and advice from Robert all the way through to the install. The quality of products are well worth the money spent! We were very impressed with the installers of both the vinyl planking a..." Read more

5 years ago

Thomas Parker

Thomas Parker star-alt star-alt star-alt star-alt star-alt

"Let me tell you what good customer service is. Opening your showroom, when it's closed on a Sunday, to a stranger you've never worked with, just so he can see some samples of carpet. That is the kind of service you get at flooring RVA. After striking out with 3 other flooring companies who couldn't meet my deadline, flooring RVA got me on an install sched..." Read more

5 years ago

Kimberly Watson

Kimberly Watson star-alt star-alt star-alt star-alt star-alt

"Exceptional service!! After getting outrageous quotes from other places and becoming very frustrated with the lack of quality customer service, I am so happy I found Flooring RVA. The owner was very thorough and helped me find the perfect carpet within my budget. They did my entire house, and I am so pleased with the results! Highly recommend this company."

5 years ago

Joseph Commorato

Joseph Commorato star-alt star-alt star-alt star-alt star-alt

"My RVA flooring experience was great from start to finish. I needed to have my entire home carpeted and within a weeks time and they were able to make it happen. And the guys that did the installation did a great job and in a more then reasonable account of time. Can't say enough great things about RVA"

5 years ago

Michelle Welch

Michelle Welch star-alt star-alt star-alt star-alt star-alt

"Customer service was excellent."

5 years ago