GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

  Showing 4 star reviews only  

Gnat S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more

5 years ago

James L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more

5 years ago

James L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more

5 years ago

Gnat S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more

5 years ago

Paulina H.

Paulina H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"

5 years ago

Paulina H.

Paulina H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"

5 years ago

Danette H.

Danette H. star-alt star-alt star-alt star-alt star-alt

Renton, WA

"I needed to take a clients MacBook in to get fixed. Because of its age, GoEBITS what is the only establishment in the local area that was an Apple authorized vendor that fixed older computers. I called in first, both members of staff that they were very friendly and knowledgeable. They give me basic instructions on what to bring and what to expect as far as..." Read more

6 years ago

Chenghao Z.

Chenghao Z. star-alt star-alt star-alt star-alt star-alt

Saratoga, CA

"Their service is great!! I got my iPhone 5s screen fixed. Really recommend this place!!"

8 years ago

Thomas C.

Thomas C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"The manager reached out to me to offer a second time fix and it turned my case was a miscommunication between the technicians. I didn't bring my computer back since I have fixed it at somewhere else. But one thing I leaned is that they do take customer feedback seriously and they take actions to earn customers trust."

8 years ago

Chava M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My screen was cracked and it was fixed within a few hours after glass was ordered at a good price. It was returned with the outside of the computer a mess! Not really a fan."

9 years ago

Anthony M. star-alt star-alt star-alt star-alt star-alt

Moscow, ID

"My phone screen was cracked so I brought it in for them to replace. It turned out that the drop that cracked the screen had caused some internal damage to the phone. Although they were able to fix the screen, they were not able to fix the internal damage. I talked with the technician and the manager, Jasper, and they were very kind and generous. My only..." Read more

9 years ago

Katy L.

Katy L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"eBits is a friendly and reliable business. They work quickly and keep you updated on everything that they do to your devices. I've used them twice to fix my laptops and I will not go anywhere else!"

10 years ago

Katy L.

Katy L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"eBits is a friendly and reliable business. They work quickly and keep you updated on everything that they do to your devices. I've used them twice to fix my laptops and I will not go anywhere else!"

10 years ago

Cleo C.

Cleo C. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"I came in with a broken galaxy s4 screen, and they were quick to fix it. There was a little bit of mess ups here and there but overall, the team were extremely nice about it and offered to fix my phone for free. :) I'm glad I chose to come to ebits!"

10 years ago

Cleo C.

Cleo C. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"I came in with a broken galaxy s4 screen, and they were quick to fix it. There was a little bit of mess ups here and there but overall, the team were extremely nice about it and offered to fix my phone for free. :) I'm glad I chose to come to ebits!"

10 years ago

colin m.

colin m. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Stopped by with a broken iphone screen. They fixed it quickly and for the best price around. They even cleaned the gunk that was gumming up the home button for free. Fast friendly service and you get to interact with the actual owner of this local small business."

10 years ago

colin m.

colin m. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Stopped by with a broken iphone screen. They fixed it quickly and for the best price around. They even cleaned the gunk that was gumming up the home button for free. Fast friendly service and you get to interact with the actual owner of this local small business."

10 years ago

Rina R.

Rina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought my Lenovo Ideapad Y560p here for repair on July 21, having experienced some issues with charging my device. The diagnostic was relatively cheap, and they were able to get back to me by July 24 with what they deemed to be the problem: the charging port itself had somehow broken off of the motherboard, and I would need to get it replaced. I said sure..." Read more

10 years ago

Rina R.

Rina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought my Lenovo Ideapad Y560p here for repair on July 21, having experienced some issues with charging my device. The diagnostic was relatively cheap, and they were able to get back to me by July 24 with what they deemed to be the problem: the charging port itself had somehow broken off of the motherboard, and I would need to get it replaced. I said sure..." Read more

10 years ago

Brian H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had Originally written a very harsh review of this computer repair shop, however in a matter of 2 days, I have completely changed my tune regarding this business. In short they are one of the only small businesses that I have felt that they very much care about their customer. I brought my laptop in with a pretty simple problem to fix, just a re-sodder o..." Read more

10 years ago

Brian H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had Originally written a very harsh review of this computer repair shop, however in a matter of 2 days, I have completely changed my tune regarding this business. In short they are one of the only small businesses that I have felt that they very much care about their customer. I brought my laptop in with a pretty simple problem to fix, just a re-sodder o..." Read more

10 years ago

Janine B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"These guys have been very helpful in the past, and today they bailed me out again. My power cord failed and I needed to replace it before leaving town (tomorrow). They bent over backwards, dug through every box, tried every cord, until they found one that worked--off one of their own computers. They have been in business for years and my non-profit has used..." Read more

11 years ago

Anna S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent customer service, very knowledgeable and competent staff and I think reasonably priced, although I don't have a lot to compare it too. I chose eBits to bring my broken laptop to because of the positive reviews I'd read online and I was not disappointed. I ended up needing a new hard drive, but it cost much less than a new computer and they were abl..." Read more

11 years ago

Anna S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent customer service, very knowledgeable and competent staff and I think reasonably priced, although I don't have a lot to compare it too. I chose eBits to bring my broken laptop to because of the positive reviews I'd read online and I was not disappointed. I ended up needing a new hard drive, but it cost much less than a new computer and they were abl..." Read more

11 years ago

Amy W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Happy to have data backed up in a timely manner. EBits understands good customer service and their prices were competitive. I will use them again for computer issues."

12 years ago