GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Josh K.

Josh K. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Forget the Genius Bar, these guys are the best.  Fixed my iPhone jack quickly (wouldn't charge) while I waited.  Patient, knowledgeable and friendly.  And they didn't even charge me!Previously fixed my daughter's MacBook Air.  They take appointments online, or you can just walk in.  I can't recommend GoEBITS enough"

a year ago

Calvin C.

Calvin C. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"Jesper and his team are amazing!! I spilled tea on my Macbook Pro 16 2022 and they were able to fix it for $498!! When I first spilled on my macbook, I went to the Apple store and they said it was a flat rate of $1490 for any liquid damages. They referred me to GoEBITS, which is the only Apple certified shop in Seattle with actual Apple parts. I brought it i..." Read more

a year ago

Mark P.

Mark P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS came to the rescue after I accidentally damaged my MacBook Pro screen. Since I was out of warranty with Apple, I came to their University District store at referral from Apple service because the local Apple Store was all backed up. GoEBITS was able to see me that same day, conduct a quick diagnosis, and do the repair all in their own shop -..." Read more

a year ago

Barnaby Dow

Barnaby Dow star-alt star-alt star-alt star-alt star-alt

"Open during our recent ice storm, while others weren't! Great, timely service. Very courteous."

a year ago

Google review

Don Clore

Don Clore star-alt star-alt star-alt star-alt star-alt

"These guys saved my laptop; had it back to me in no time."

a year ago

Google review

Matthew Pruett

Matthew Pruett star-alt star-alt star-alt star-alt star-alt

"Went in with a problem with my charging port; they fixed it in a matter of moments and were very friendly during the process. Happy to recommend this service."

a year ago

Google review

Patrick Walker

Patrick Walker star-alt star-alt star-alt star-alt star-alt

"I managed to lose my 12v laptop charger and went in on the off-chance they had one to buy. Must’ve looked pretty desperate as they just gave me one. Rare to get that kind of generosity to perfect strangers. Though didn’t need my laptop repairing can recommend them as people!"

2 years ago

Google review

Madeleine Hart

Madeleine Hart star-alt star-alt star-alt star-alt star-alt

"Fantastic shop, highly recommend for computer repair!"

2 years ago

Google review

C P.

C P. star-alt star-alt star-alt star-alt star-alt

Durham, NC

"Awesome service. I cracked my laptop screen and they had earlier appointments than the Apple Store. I found all the staff friendly and knowledgeable, and they replaced my screen very fast (dropped off Friday afternoon, called me with the diagnostic information on Sunday, finished the repair Wednesday afternoon). This would have taken 2-3 weeks through Apple..." Read more

2 years ago

Ashley P.

Ashley P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I went to GoEBITS in the U District a few years ago for an issue with my laptop, and I just went back after experiencing problems with my phone. I spoke to Ariya and he was very helpful in explaining how they would try to fix my phone, and he took the time to answer all my questions. The service was great and my phone was fixed quickly. Thank you!"

2 years ago

Robbie S.

Robbie S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This is my second visit to GoEbits and both were very positive.  Prompt service, diagnostics clear, problem fixed.  Pleasant staff.  Rapid fix.  I won't go anywhere else with my Mac"

2 years ago

Jonathan A.

Jonathan A. star-alt star-alt star-alt star-alt star-alt

Omni, Miami, FL

"My phone was declared dead by two different places including the geniuses at the bar. They were talking about logic board, etc, etc that could cost more than the phone. Took it GoEBITs and 24 hrs later, it was back to nórmal."

2 years ago

Sophi H.

Sophi H. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"They were quick, clear, and very patient with me."

2 years ago

Sally N.

Sally N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I am happy and honored to recommend GoEbits.  We had very precious files and pictures on a hard drive.  I did not realize it was not backed up.  When we went to look for a few precious memories we realized the hard drive was dead.   They were able to resurrect it long enough to retrieve all of our data and files and transfer them to a new external drive and..." Read more

2 years ago

Phillip Ho

Phillip Ho star-alt star-alt star-alt star-alt star-alt

"Excellent service and quick turn around, appreciated all your help getting my MBP an extended life ! Thank you !"

2 years ago

Google review

Chris S.

Chris S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I called Apple with an issue and they recommended GoEBITS and made a reservation for me. An hour later my problem was solved
and they didn't charge me anything."

2 years ago

Daniel Possin

Daniel Possin star-alt star-alt star-alt star-alt star-alt

"Excellent service. I had my computer back one whole day before that estimated."

2 years ago

Google review

David

David star-alt star-alt star-alt star-alt star-alt

"Sam C. helped me clean out the lightning port on my phone and had it up and running in under two minutes! I was worried I would have to get a new phone but GoEBITS helped me out with professional and patient service."

2 years ago

Google review

Tiffany Tong

Tiffany Tong star-alt star-alt star-alt star-alt star-alt

"I came here to get my MacBook air updated and purchase a USB cable. Nicholas was very helpful and provided me with excellent customer service!"

2 years ago

Google review

Becca F.

Becca F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS is absolutely incredible. They repaired my laptop screen in 24 hours and were extremely friendly to work with. Every time I have been here, I'm amazed by their customer service. I will always support this business with my repairs for Apple products. Thanks!"

2 years ago

Qamera Q.

Qamera Q. star-alt star-alt star-alt star-alt star-alt

Port Orchard, WA

"I've used GoEbits for many years. They are knowledgeable and always Calvert fast. Much better than the OEM store down the street :)"

2 years ago

Yove

Yove star-alt star-alt star-alt star-alt star-alt

"I appreciate the straightforwardness re diagnostic costs and turn around time. We'll see what the results are!"

2 years ago

Google review

Sonya L.

Sonya L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I bought this laptop at the Apple Store at U Village in Seattle, and had it diagnosed at the Calgary store, who told me it would be $1300 to fix what they said was a spill onto the laptop. I then took it to a private technician, who looked at it and said there wasn't evidence of any liquid, but they didn't know what would fix the laptop to restart it. It sat..." Read more

2 years ago

Various Artists

Various Artists star-alt star-alt star-alt star-alt star-alt

"SAM C. was incredible!!! helped me get my phone up and running again within minutes! He was so friendly and kind! Gave me great advice and tips!! Thanks Sam!! You’re awesome 😎"

2 years ago

Google review

Jay O.

Jay O. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"SAM C. was incredible!!! helped me get my phone up and running again within minutes! He was so friendly and kind! Gave me great advice and tips!!
Thanks Sam!! You're awesome"

2 years ago