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Koomi POS Reviews & Testimonials

4.5 (122)

Reviews: 122


5
66%
4
23%
3
7%
2
2%
1
2%

89% of customers would recommend Koomi POS

Shawn S. star-alt star-alt star-alt star-alt star-alt

Executive Vice President, Dixie Lee Brands

"Fantastic. - The built from the ground up focus on QSR franchises. - The easy to use Koomi interface (which saves tremendously on training costs). - The detailed and insightful reporting. - The rapid turn around time on special requests and modifications to the software. - The stellar technical support. - The integration with the Clover Flex Terminal."

4 years ago

Andréa L. star-alt star-alt star-alt star-alt star-alt

owner, Duplex

"very good. very user-friendly and efficient. The customer service is very reliable."

4 years ago

Susan P. star-alt star-alt star-alt star-alt star-alt

Professional Foods Instructor, Center for Technology, Essex

"I like how easy it has been to learn and teach my students"

4 years ago

Jean-Jacques D. star-alt star-alt star-alt star-alt star-alt

propriétaire, J2D SAVEURS INC

"From the beginning, a full satisfied experience. Demonstration of the software, implementation of the solution et using since 3 years, including calls to technical support."

4 years ago

Hervé G. star-alt star-alt star-alt star-alt star-alt

Owner, Le Hangart Saint-Denis

"I recommend it without any hesitation ... Overall experience very satisfactory. it's very simple to use and modern design"

4 years ago

Francois M. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe Grinderz

"We received great support from Koomi and are able to customize the menu and reports. Easy to install and use. Clear menu choices and multiple available reports"

4 years ago

lewis W. star-alt star-alt star-alt star-alt star-alt

owner , Café White et compagnie

"Very easy to use, very easy to train new employees and very easy to set up and change menu items.... its just very easy..."

4 years ago

Gary C. star-alt star-alt star-alt star-alt star-alt

President, Ketotteria

"The software is very intuitive. Very easy to use, I was up and running within minutes."

4 years ago

Priscilla M. star-alt star-alt star-alt star-alt star-alt

Finances Vice-President, AECS HEC Montréal (Student association)

"- Easy to use so we can learn others to use it rapidly - The whole menu appears on the screen so we can have a fast service - Faster service than we could do before"

4 years ago

Willson L star-alt star-alt star-alt star-alt star-alt

"The interface is very easy to use. If you a have clover flex terminal, it is integrated into the POS system so you don't have to punch anything into the terminal! Orders come out easily in the kitchen tablet as well as the paper printer for your old school chefs that don't want to look at a screen during the juice. Costumer service are super helpful when you..." Read more

4 years ago

Willson L. star-alt star-alt star-alt star-alt star-alt

"New Counter Service/Table Service. — What do you like best? The interface is very easy to use. If you a have clover flex terminal, it is integrated into the POS system so you don't have to punch anything into the terminal! Orders come out easily in the kitchen tablet as well as the paper printer for your old school chefs that don't want to look at..." Read more

4 years ago

andi l. star-alt star-alt star-alt star-alt star-alt

GM, SAM JAMES COFFEE BAR

"Before Koomi we did not have any POS system in place. We looked at every available system and Koomi is by far the best in the market. The platform is super easy to use. Staff need very little training to use this POS. Recently we started using Koomi in conjunction with Clover and the experience has been fantastic."

4 years ago

Marie G. star-alt star-alt star-alt star-alt star-alt

Owner Operator, Victor Rose Espresso Bar

"It's been great soo far. Some glitches on daily use that still have to be worked out and need to contact customer support."

4 years ago

Shobra S. star-alt star-alt star-alt star-alt star-alt

Part Time Enterprenuer, HKHR LLC

"I am really using it to train my new staff for serving and getting customers needs better met. This is a great app for taking orders, seating guests to offer promos etc. Plus it takes so little to train staff as it is self explanatory."

5 years ago

Maori M. star-alt star-alt star-alt star-alt star-alt

General Manager, Restaurants

"This POS allowed us to centralize all the information in put it all in a cloud that is accessible from many devices. This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders. Would highly recommend!"

5 years ago

Mitch M. star-alt star-alt star-alt star-alt star-alt

Owner, September Cafe

"Simple and intuitive. Buttons are easy to find. That's about it."

5 years ago

Gabrielle S. star-alt star-alt star-alt star-alt star-alt

Owner, Chouxchoux

"It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use. Customer service is super nice."

5 years ago

Mackenzie S. star-alt star-alt star-alt star-alt star-alt

owner, La Lunchoenette

"Account manager is a problem solver, jumps to action. On-boarding was far from what you would expect. I had an hour on the phone to learning back of house. Almost identical to the sales pitch. Once you set it up yourself there is very little beyond that and you have to figured it out on the spot from there. As someone who is an owner, working in the restaur..." Read more

5 years ago

Sarah S. star-alt star-alt star-alt star-alt star-alt

Manager, Myriade

"Its accessible from my phone. Has gotten easier to train staff on screen layout."

5 years ago

Marie-Christine L. star-alt star-alt star-alt star-alt star-alt

Owner, La Chopinerie Inc.

"Easy to install, really reasonable price for what is does. I recommand to anyone who wants to run a small business or a cafe."

5 years ago

Marie-Pier H. star-alt star-alt star-alt star-alt star-alt

owner, cafe sao

"very good overall experience for the kind of need we have. it's easy to use and modify and I like the stats and overview"

5 years ago

Darren J. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe DAX

"Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support t..." Read more

5 years ago

Trevor H. star-alt star-alt star-alt star-alt star-alt

Owner, Cranked espresso Bar

"My over all experience is very good. The Support and that it's paperless when sending orders to kitchen or bar"

5 years ago

Claudia R. star-alt star-alt star-alt star-alt star-alt

Office Manager, Le Kitchen

"Great service. Quite easy to navigate and user friendly"

5 years ago

Etienne R

Etienne R star-alt star-alt star-alt star-alt star-alt

"Simple and efficient . — What do you like best? Easy to learn, good interface, easy to program , good pricing — What do you dislike? I would have liked a more advanced software for catering — What problems are you solving with the product? What benefits have you realized? I save time to train employees because the IPad d..." Read more

5 years ago