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Koomi POS Reviews & Testimonials

4.5 (132)

Reviews: 132


5
68%
4
22%
3
6%
2
2%
1
2%

90% of customers would recommend Koomi POS

Nicholas R. star-alt star-alt star-alt star-alt star-alt

"Incredible POS. — What do you like best? Its simplicity. It's super easy to add and subtract menu items, change their prices and their categories. Also, there are few steps to go through from order to payment which speeds up the process for the customer and allows us to give the level of customer service expected from us by our clients. —..." Read more

6 years ago

Nicholas R.

Nicholas R. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about MYR POS?Its simplicity. It's super easy to add and subtract menu items, change their prices and their categories. Also, there are few steps to go through from order to payment which speeds up the process for the customer and allows us to give the level of customer service expected from us by our clients. —..." Read more

6 years ago

Andrew G. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe Guerrero

"We use Koomi because we need to use the MEV system and we like the Sqaure app for its speed and ease of use. Koomi has allowed us to do this seamlessly. It's fast and easy to use , if you have questions the support team is there to answer."

6 years ago

Sarah F. star-alt star-alt star-alt star-alt star-alt

Service , Service

"I've been in the food & beverage industry for over 10 years and this is the easiest by far. It does a great deal for you, it is very easy to use and the support that is offered is outstanding"

6 years ago

Stephanie L. star-alt star-alt star-alt star-alt star-alt

Owner, Patisserie Rhubarbe

"It's very easy to use and very practical when your menu changes often. that you can easily change your infos/items in the app"

6 years ago

Vien C. star-alt star-alt star-alt star-alt star-alt

Administrator, Doi comptoir vietnamien

"Its very easy to use and great for the price"

6 years ago

Martin R. star-alt star-alt star-alt star-alt star-alt

coffee shop co-owner and barista, N latté

"Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come! It just make my business management such easy and fun, day-after-day!"

6 years ago

Madhuri K. star-alt star-alt star-alt star-alt star-alt

President, Pandan Snack Bar

"Great functionality, easy to use, no issues as of yet!"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Easy to use, we already had another software before and this is way more intuitive. The staff learns quickly how to use it."

6 years ago

Daniela M. star-alt star-alt star-alt star-alt star-alt

Director, Cafe Bebe Lala

"Got my business working in minutes. Thank you Koomi!. Intuitive and easy to use. Love to be able to check on my business on all the devices and anywhere."

6 years ago

John W.

John W. star-alt star-alt star-alt star-alt star-alt

Business Owner, Ono Pokii

"Overall the POS is very easy to use and flexible. Customisation of menu with a live portal"

6 years ago

Anne-Marie P. star-alt star-alt star-alt star-alt star-alt

Owner, Café Central

"It is so far a great experience. Effencitcy, simplicity, custumer service"

6 years ago

Hillary S. star-alt star-alt star-alt star-alt star-alt

Owner of Hilltary¿s, Hillary Salad

"Terrible service l. When you have a problem, there's never really an agent there to help you 24/7! We had to close on the weekends since the software was down and there offices had no contact support on the weekends The software needs a better design platform and a 24/7 customer support agent. They are wuick to take your money but are gone when you need rea..." Read more

6 years ago

Shannon W.

Shannon W. star-alt star-alt star-alt star-alt star-alt

Operations Manager at Palm Lane, Chase Hospitality Group

"Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future."

6 years ago

Mark T. star-alt star-alt star-alt star-alt star-alt

Owner, Bon Crepe

"Koomi has made it easy for communication from the order taker to the kitchen. Order errors have been eliminated. Easy to use, reliable and support is constantly adding new features"

6 years ago

vincent f. star-alt star-alt star-alt star-alt star-alt

owner and cook, le saugrenu

"It's ok. I know it can't be for every individual demands of customers, but if the cms and app were more open to customization features on the client side, it would really help. The fact that it's a pretty closed system is a big thumbs down. The simplicity is acceptable and nonetheless a good app. Just hoping for more for the pricing. i feel just hiring a bac..." Read more

6 years ago

Sam S. star-alt star-alt star-alt star-alt star-alt

Vp, Lotus D'Asie

"We experienced a couple of technical issues but tech support is there. T Wedid have times that we're critical an fee had to do everything's by hand. It got rectified the next day but I guess that's the price to pay when everything is online."

6 years ago

Mathieu B. star-alt star-alt star-alt star-alt star-alt

Owner, Café Spill the Beans

"Easy-to-use, especially in the restaurant industry where the employee turnover, is high, the system needs to be simple to use and this is what Koomi offers. Plus the opportunity to have a dedicated mobile app for my coffee shop is a huge must."

6 years ago

Sophie B. star-alt star-alt star-alt star-alt star-alt

Manager, Le Refuge, café de montagne

"Excellent customer service! Great technical support when needed. The software is very userfriendly and easy to learn for new employes... We have been using Koomi for a year and a half now and we are so far very happy!"

6 years ago

Marc-Antoine P. star-alt star-alt star-alt star-alt star-alt

Owner, Noble Café

"Koomi's really suited for samll service business like our coffee shop. It really helps efficiency and it take no counter space. Overall, it increases our customer experience."

6 years ago

Jean-Jacques D.

Jean-Jacques D. star-alt star-alt star-alt star-alt star-alt

Owner, Du Pain Sur La Planche

"Koomi M is excellent with my bakery's products. Adding or deleting products is easy. Simple, efficient. No waste of time using koomi. Reports are clear and useable for accounting"

6 years ago

Gabriel S.

Gabriel S. star-alt star-alt star-alt star-alt star-alt

Co-propriétaire, BRISTOL CHAI

"Very good experience in general. Koomi is so easy to use. I usually change my settings and prices at home with my phone. The fact it's an app on a tablet is also super nice."

6 years ago

Etienne R. star-alt star-alt star-alt star-alt star-alt

Owner, Okafé

"When we have to train staff it is very Fast for them to understand. Very easy to configure and use. Now Works with square"

6 years ago

Lucio P. star-alt star-alt star-alt star-alt star-alt

Owner , Pasta da panza

"Great been using it for 2 years and subscribe to a year plan. That you could structure it the way you like it It's easy to use"

6 years ago

Annie N. star-alt star-alt star-alt star-alt star-alt

Owner, Blanc Vanille

"It's super easy and simple to use. All my employees find it user friendly."

6 years ago