North Shore Bank Reviews & Testimonials

2.8 (44)

Reviews: 44


5
41%
4
5%
3
0%
2
7%
1
48%

46% of customers would recommend North Shore Bank

Jkolb20

Jkolb20 star-alt star-alt star-alt star-alt star-alt

"Rude staff and horrible service. I would rather keep my money in a mattress than with this bank."

3 years ago

Google review

Jkolb20

Jkolb20 star-alt star-alt star-alt star-alt star-alt

"Rude staff and horrible service. would rather keep my money in a mattress than with this bank."

3 years ago

Google review

Jkolb20

Jkolb20 star-alt star-alt star-alt star-alt star-alt

"Rude staff plain and simple. Will happily take my money and bank elsewhere."

3 years ago

Google review

HS H

HS H star-alt star-alt star-alt star-alt star-alt

"Although mobile banking is convenient, there are situations which requires a physical bank. This Northshore branch is excellent. Very helpful and friendly staff. Everyone is customer focused, especially Rosanne and Andrew T, the manager."

3 years ago

Google review

Judy Chizek

Judy Chizek star-alt star-alt star-alt star-alt star-alt

"Useless when it comes to assistance ."

3 years ago

Google review

Kyle Koenig

Kyle Koenig star-alt star-alt star-alt star-alt star-alt

"One star because the banking app they offer does not have live push notifications for deposits and withdrawals."

3 years ago

Google review

katherine doman

katherine doman star-alt star-alt star-alt star-alt star-alt

"Do not use ATM at this location. It doesn’t dispense cash and the bank will tell you that the machine is “operated through a 3rd party”. This was not a pleasant experience as a North Shore customer. Two stars in generous."

4 years ago

Google review

lucy black

lucy black star-alt star-alt star-alt star-alt star-alt

"I used the new drive up window on Saturday for the first time. I have been a customer of this bank for 25 plus years. I always enjoyed the personal service and interaction with the tellers. I am considering closing my accts. and going elsewhere. Touch screen is impersonal and cold. I am handicapped so I am not able to go into the building very easily. Really..." Read more

4 years ago

Google review

Vince Gozdziewicz

Vince Gozdziewicz star-alt star-alt star-alt star-alt star-alt

"This bank is a joke and I’ll never get a loan from them again. I been trying to get my payoff from them emailed to me for two weeks now. The dealer won’t pay the payoff till I get the email. I called them 7-8 times already and each time is 30-45 min wait on hold. They only have two people working the phones there. I payed the bank just under 10k telling them..." Read more

4 years ago

Google review

Danny Carlson

Danny Carlson star-alt star-alt star-alt star-alt star-alt

"Not even worth a full star. Worst financial institution I've ever delt with. So many hidden corners and gimmicks. Beware!"

4 years ago

Google review

Dj Waffenschmidt

Dj Waffenschmidt star-alt star-alt star-alt star-alt star-alt

"Traci was awesome...she rocks"

4 years ago

Google review

John stock

John stock star-alt star-alt star-alt star-alt star-alt

"Very poor customer service. I'm continuing to try to get an issue resolved. I've sent the requested information four times and keep getting letters saying I never provided it. I finally asked to speak to an executive with the bank and they told me executives do not take customer calls. WOW!!!!!"

5 years ago

Google review

Randy Mueller

Randy Mueller star-alt star-alt star-alt star-alt star-alt

"My wife had cancer so money became tight. We asked for a deferment on a loan for 1 month. They said sure, no problem. Than a month later we took a hit on our credit score for a late pament. We later found out Alec never filled out the paperwork and said oops, to bad. It's your responsibility to fix your credit score and we won't be giving you a deferment. .W..." Read more

5 years ago

Google review

Kenneth Tipton

Kenneth Tipton star-alt star-alt star-alt star-alt star-alt

"The customer experience is vip.Knowledgable & Caring Financial Brand."

6 years ago

Google review

Todd Lien

Todd Lien star-alt star-alt star-alt star-alt star-alt

"The Pewaukee location has a great group of people always happy to business with you and answer any questions you might have. I would highly recommend this location. A+++++"

7 years ago

Google review

Bonds Unbroken

Bonds Unbroken star-alt star-alt star-alt star-alt star-alt

"Im an insurance agent and Jeannie and Georgia are so rude. They wait until the last second and expect us to jump. Must lenders tell us about closing ahead of time. Not them. Then you send the documents and they need it again and again. Thenthey tell the mutual client that you didn't send it. We have emails! So unprofessional. Less chaos. More organization."

7 years ago

Google review

Scot Van Lare

Scot Van Lare star-alt star-alt star-alt star-alt star-alt

"Most personal and best customer service in banking in greater milwaukee area!"

7 years ago

Google review

s. waters

s. waters star-alt star-alt star-alt star-alt star-alt

"Sweet ladies,nice transaction,building needs updating"

7 years ago

Google review

Abbey Comp

Abbey Comp star-alt star-alt star-alt star-alt star-alt

"I banked with Northshore bank from the age of 18 to 31. I finally left because of the constant harassment by a woman named Jeanne at the Corporate office and the outrageous overdraft fees I would get.. At time 6 or 7 $36 dollar charges a day and then 5.00 bucks a day until I could finally get some money in my account. It was absurd. I was so happy to leave!..." Read more

8 years ago

Google review